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Comparison of Largest Mattress Retailers (Brick & Mortar and Online)

Updated January 2017


Major Mattress Store Retailers

The following retailers sell mainly through their brick-&-mortar stores, but many also sell online through their website.

PART 1 OF 2

Ashley Homestore Denver Mattress Havertys ikea JCPenney Macys Mattress 1 One
Locations            
AL
AK
AR
CA
CO
DE
FL
GA
ID
IL
IN
KS
KY
LA





MD
MI
MN
MS
MO
MT
NE
NV
NH
NJ
NM
NY
NC
ND
OH
OR
PA
SC
SD
TN
TX
UT
VT
VA
WA
WY
AR
CO
ID
IL
IN
IA
KS
MI
MO
MT
NE
NM
TX
WA
WI
WY
AL
AR
FL
GA
LA
MD
NC
SC
TN
TX
VA
AZ
CA
CO
CT
FL
GA
IL
IN
KS
MD
MA
MI
MN
MO
NV
NJ
NY
NC
OH
OR
PA
TN
TX
UT
VA
WA
AL
AZ
AR
CA
CO
CT
DE
FL
GA
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
NH
NJ
NM
NY
NC
ND
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VT
VA
WA
WV
WI
AZ
CA
CO
CT
DE
FL
GA
ID
IL
IN
KS
KY
LA
ME
MA
MD
MI
MN
MS
MO
MT
NV
NH
NJ
NM
NY
NC
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VT
VA
WA
WV
WI
FL
TX
In Business Since            
1945 1995 1885 1942 1902 1858 2002
BBB Rating            
A+ A+ A+ F F A F
Mattress Types Sold            
spring
foam
spring
foam
latex
spring
foam
spring
foam
latex
spring
foam
spring
foam
spring
foam
Mattress Brands Sold            
Ashley Sleep
Sealy
Serta
Simmons
Stearns & Foster
Tempur- Pedic
Denver Mattress
Sealy
Serta
Simmons
Stearns & Foster
Tempur- Pedic
Sealy
Serta
Simmons
Stearns & Foster
Tempur- Pedic
Ikea Sealy
Serta
Simmons
Stearns & Foster
Tempur- Pedic
Aireloom
Sealy
Simmons
Serta
Stearns & Foster
Tempur- Pedic
Sealy
Simmons
Serta
Stearns & Foster
Tempur- Pedic
more
Delivery Cost            
usually $99+ $50+ not free $99 free with $599+ buy, otherwise $50+ free with $787+ buy, otherwise $85+ free with $799+ buy
Delivery Time            
up to 3 weeks up to 3 weeks ? 1-7 days up to 2 weeks+ up to 6 days often same day
Mattress Setup            
included included included not included included included included
Old Mattress Removal            
not avail. included included not included included $25 included
Lowest Price Guarantee            
-- -- 30 days -- 14 days 10 days 120 days
Return Policy Length*            
policy set by individual store; 3 days common 120 days return, 365 days exch, must keep 30 3 days exch or refund 30 days 60-120 days 180 days
Exchange and or Refund*            
exch or refund exch or refund exch exch or refund exch or refund exch or refund exch
Return Cost            
fee possible pick up fee and 75% or less exchange value after 4 months -- transport fee $125 restock fee $85 pick up & 15% restock fee $130 transport fee

* To be eligible to use the return policy, a mattress protector must often be purchased at the time of order.

PART 2 OF 2

Mattress Firm Mattress Ware house / Sleep Happens Raymour & Flanigan Rooms to go Sears Sleep Number Store Slumber land
Locations            
AL
AZ
AR
CA
CO
CT
DE
FL
GA
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
NH
NJ
NM
NY
NC
ND
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VT
VA
WA
WV
WI
DE
MD
NC
PA
VA
CT
MA
NJ
NY
RI
FL
GA
LA
NC
SC
TN
TX
AL
AZ
AR
CA
CO
CT
DE
FL
GA
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
NH
NJ
NM
NY
NC
ND
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VT
VA
WA
WV
WI
AL
AZ
AR
CA
CO
CT
DE
FL
GA
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
NH
NJ
NM
NY
NC
ND
OH
OK
OR
PA
SC
SD
TN
TX
WA
WI
IA
KS
MN
MO
MT
ND
NE
SD
WI
In Business Since            
1986 1989 1947 1991 1886 1987 1967
BBB Rating            
No Rating
(previously F)
B A A+ A+ A+ A+
Mattress Types Sold            
spring
foam
spring
foam
spring
foam
air
spring
foam
spring
foam
air spring
foam
Mattress Brands Sold            
Sealy
Serta
Simmons
Aireloom
Kings- down
Sealy
Serta
Simmons
Spring Air
Stearns & Foster
Tempur- Pedic
Aireloom
Comfortaire
King Koil
Sealy
Sim- mons
Serta
Stearns & Foster
Tempur- Pedic
Kingsdown
Sealy
Serta
Simmons
Stearns & Foster
Tempur- Pedic
Sealy
Serta
Simmons
Stearns & Foster
Tempur- Pedic
Sleep Number Sealy
Simmons
Stearns & Foster
Tempur-
pedic
Delivery Cost            
usually not free free for Tempur- Pedic, other- wise $99 free with $500+ buy not free free with $599+ buy, otherwise $70+ $90-$180 usually $70+
Delivery Time            
often same or next day often next day within 3 days often next day 3-12 bus. days 10-14 days often within 7 days
Mattress Setup            
included included included included included with $180 delivery included
Old Mattress Removal            
included $15 free with $500+ buy ? $25 with $180 delivery avail.
Lowest Price Guarantee            
100 days 365 days 30 days ? day of buy -- 30 days
Return Policy Length*            
120 days -- 45 days (must keep 30 days) with protection plan purchase -- 60 or 120 days, must keep 30 100 days, must keep 30 120 days
Exchange and or Refund*            
exch or refund neither avail. exch avail if protection plan bought neither avail. after delivery exch or refund exch or refund exch only
Return Cost            
$149 restock fee -- re- deliver fee -- pick up & 15% restock fee return ship fee redeliver fee under certain conditions

* To be eligible to use the return policy, a mattress protector must often be purchased at the time of order.

Major Online Mattress Retailers

The following retailers sell mattresses mostly, if not entirely, online as opposed to having a physical location / showroom. More Info: Buying A Mattress Online: What To Know.

Amazon Costco* Over- stock Sams club* US-
mattress
Wal- mart*
Mattress
Types Sold
         
spring

foam

latex

futon

air

water
spring

foam

latex
spring

foam

latex

futon
spring

foam

latex

air

water
spring

foam

latex
spring

foam

futon

water
Mattress Brands Sold (owner satisfaction)          
Sleep Innov.

Signature Sleep

DreamFoam

Zinus

Lucid

more
Novaform

Sealy

Sleep Science

more
Comfort Dreams

Lucid

Select Luxury

Serta

Simmons

Spring Air

more
Innomax

Night Therapy

Serta

more
Sealy

Serta

Simmons

Stearns & Foster

Tempur- Pedic

more
Signature Sleep

Zinus

more
Deliver Cost          
often free free free free free often free
Deliver Time          
often 3-10 days 5 days to 4 weeks 5 days to 4 weeks 5 days to 4 weeks next day to 3 weeks 2-14 days
Mattress Setup          
not available available in some cases not available included with most Serta buys free for several brands, otherwise avail for fee not available
Old Mattress Removal          
available (for a fee) in some areas available for some models for $80 not available included with most Serta buys free for Simmons and Stearns Foster. Avail for other models for $49 not available
Return Policy Length          
30 days 90+ days 30 days for non- memory foam mattresses 90+ days 100 days 90 days
Exchange and or Refund          
exchange or refund if fulfilled by Amazon; otherwise just refund exchange or refund exchange or refund for non- memory foam mattresses exchange or refund exchange only exchange or refund
Return Cost          
return ship fee if not result of Amazon error return ship fee possible restock fee return ship fee possible $0 to $139 depending on model return ship fee possible

* Although this retailer has physical locations / stores, it often sells mattresses only online. However, a mattress bought online in most cases can be returned to one of the stores.

 

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