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Based on 632 Owner Experiences Gathered From 251 Sources
THE GOOD: Beautyrest and Beautysleep often have wide availability and come in a variety of firmness, comfort and price levels. Reports of excessive heat retention and initial off gassing odor are limited.
THE BAD: They have questionable durability / longevity – as do innerspring beds in general. Simmons has a relatively high number of Better Business Bureau complaints for product quality and warranty issues.
THE MATTRESSES: Beautyrest and Beautysleep are spring-based mattresses made by Simmons (in business since 1870). Open coils, wrapped coils or pocket coils are used for support. Comfort layer material can include regular foam, gel-infused regular foam, memory foam, gel-infused memory foam, and (micro) diamond-infused memory foam. Models with at least two inches of memory foam are often considered hybrid mattresses.
Complaints and Praises
Longevity and Durability
Affordability and Price
(Back) Pain Relief
Initial Odor / Off Gassing
Sleeping Hot / Heat Retention
Easy to Move On / Get Up Off
Love Making Suitability
Large Person Friendly
Model Prices, Specifications & Comments
The summary below – based on a total sample of 630+ owner experiences – rates and compares Simmons Beautysleep and Simmons Beautyrest models (Recharge, World Class, Hybrid, and Black). Ratings are for the model lineup overall as a group; particular models may rate somewhat differently.
|beauty sleep*||beautyrest recharge / world class**||beautyrest Recharge Hybrid*||beauty- rest black*|
|Owner satis- faction||d+||d+||c-||c-|
|Less (back) pain||c-||c||C+||c+|
|No off gassing||b||B-||c+||c|
|Not a heat trap||b||B-||c-||c-|
|Easy to move on||B||C+||C-||C-|
|Good for sex||B-||C||c||c|
|Large person friendly||D||C||B||B|
|Easy to lift, handle, move||b||C+||c-||d|
* This model currently has a fairly small, statistically insignificant sample size due to model newness and or low sales volume. Ratings are based on this sample and possibly the owner experiences of similar but discontinued models. Some ratings may also be based in part on the estimate of Sleep Like The Dead.
** Included in the sample size of the Recharge and Recharge World Class are similar but discontinued models, namely Classic, Elite and Exceptionale.
Durability and longevity problems make up over 50% of the complaints from Simmons Beautyrest / Beautysleep consumers. This rate, however, is common for nearly all innerspring bed brands.
Initial comfort / pain relief, better sleep, and good motion isolation make up about 70% of the praises from Beautyrest / Beautysleep consumers.
Simmons innerspring mattresses overall as a group have 63% owner satisfaction ( ). Owner satisfaction can differ somewhat by model. All Simmons innerspring models rate below most non-innerspring mattresses (memory foam, latex and air.) See the mattress comparison for details.
* Like other low-priced mattresses, Beautysleep is used in about 30% of cases only temporary / occasionally or by a child / teen. In these cases, owner satisfaction is higher – around 78%.
Like most innerspring mattresses, satisfaction is often high for the first year and then falls at a rate faster than mattresses overall due mainly to sagging / poor longevity.
As is true with most innerspring mattresses, at least 22% of Beautyrest and Beautysleep owners report sagging occurring to an extent that makes the mattress significantly less comfortable and supportive within the first 3-4 years. Models with a thick pillow top or thick comfort layer appear to have the most problem with sagging. (See the truth about pillow top mattresses.)
Firm models – models without a pillow top or much padding – tend to have somewhat fewer sagging complaints, but they too can sag significantly.
A person's size / weight does not appear to be a major factor in regard to whether and to what extent a Beautyrest or Beautysleep may sag.
On average, consumers report keeping their Simmons mattress for about six years with regular use. Some consumers keep the mattress for considerably longer than six years and some for considerably less time. Using the mattress only temporarily or occasionally will tend to result in an extended lifespan.
Firm, entry-level Beautysleep and Beautyrest models can start as low as $400 (queen), while the more luxurious and thicker models, especially the Black, can cost $2,500 or more – not including a foundation.
See Beautysleep / Beautyrest Prices and Specifications for more details.
Owners often report good initial pain relief from their Simmons mattress, including back pain relief.
However, the prevention and reduction of pain is generally not a long-term strength of the beds (nor is it a strength of innerspring mattresses in general). This is because sagging, including the development of body impressions, may lead to pain including back pain. At least 16% of Simmons owners claim that mattress sagging is a cause of their (back) pain. (See Mattresses and Pain Relief for general analysis.)
A conforming mattress is one that molds and contours to the sleeper's body. Such a mattress, owner experience data suggests, supports one's body weight more equally and has more of a cradling, cloud-like, pressure-relieving feel than a non-conforming mattress.
Memory foam tends to provide the most noticeable conforming support. And how much memory foam is present is an important factor in how conforming the mattress is.
Beautysleep models tend to have little if any memory foam content, meaning they provide minimal conforming support. On the other hand, Beautyrest may have fairly significant memory foam content (depending on the model) and therefore significant conforming support. Those models with at least two inches of memory foam tend to have the most conforming potential.
The higher coil count and superior coil systems often found in the more expensive Simmons models tend to result in above-average support. Mattress sagging, however, can significantly undermine the ability of the mattress to properly bear the weight of the sleeper.
Beautyrest's pocketed coils are mostly effective in isolating movement made by one person so that another person on the bed is not disturbed. Put differently, the coils tend to minimize bounce. As a result, Beautyrest has above average couple friendliness in this regard.
* partial estimate.
Beautyrest and Beautysleep tend to not have a significant problem with off gassing as only about 5% of owners overall report the problem. Off gassing is a chemical-like odor that a mattress can give off when it is new due to the packaging and or manufacturing process. (See mattress off gassing for general analysis.)
Overall, about 6% of Simmons innerspring mattress owners report a sleeping hot problem. Models that have significant memory foam or those with a thick pillow top have the most potential to retain heat to an uncomfortable extent.
Models with thicker comfort layers – especially those with at least two inches of memory foam – can cause the sleeper to sink into the bed to some extent. This can make moving on the bed, changing positions and getting up off of the bed difficult for some people. Those owners who change positions frequently, are weak from sickness or injury, or are elderly usually have the most complaints regarding difficulty of movement.
Innerspring beds in general tend to have somewhat above average ratings on this issue mainly because of the bounce action they provide. The Beautyrest, however, with its motion-isolating pocket coil design tends to limit bounce.
More info: Mattresses and Sex Comparison
Beautyrest models, owner experience data suggests, are better suited for larger people (220+ lbs) than Beautysleep models especially over the long term. This may be due to Beautyrest's higher coil count.
The coils inside the Simmons Beautyrest can occasionally make a popping or clunking sound – especially as the mattress ages – say about 4% of owners. The Beautysleep, limited owner experience data suggests, is somewhat more likely to produce noise.
* partial estimate.
Thicker and more expensive Simmons models, especially the Black which can be up to 17 inches thick, can weigh considerably more than thinner, less expensive models. Heavy weight can make changing linens as well as transporting, rotating or moving the bed difficult.
Simmons recently reduced its Beautyrest mattress warranty from 20-25 years total (10-15 years non-prorated) to 10 years total, non-prorated coverage. Competitors Sealy and Serta have also recently reduced their warranties in the same manner.
At least 15% of Simmons innerspring mattress owners complain that the warranty is lacking in regard to coverage for sagging. This is generally a complaint for all innerspring mattress brands.
More info: Mattress Warranties: What You Should Know.
The majority of owners who rate Simmons customer service say it is no better than fair – an evaluation similar to that given to innerspring mattress manufacturers overall.
This rating refers to what extent Simmons discloses the specifications of its Beautyrest and Beautysleep mattresses. Simmons tends to do a fair to good job of providing thickness measurements for the various layers of its mattresses, but details on the makeup of the materials is limited. As a result, comparison shopping and making an informed buying decision can be somewhat impeded.
Simmons currently has a "B" rating with the BBB. Learn more about BBB ratings and what they mean.
BBB rating stability can be an indicator of a company's consistency and long-term commitment to the customer. Simmons' rating has fluctuated significantly in the past but has become more stable in the past two years.
Simmons has had 162 complaints filed against it over the past three years. This number is above average for a mattress manufacturer the size of Simmons. Most complaints against the company are for warranty and product quality issues (as is the case for Sealy and Serta).
SLTD (Sleep Like The Dead) Rating for Simmons is a "C". This rating is based on a combination of factors such as product ratings by consumers, years in business, customer service, transparency of specifications, warranty, Better Business Bureau (BBB) rating and rating stability, number of BBB complaints / business size ratio.
- Prices below are for a mattress only, not a foundation which often costs an additional $100-$300 depending on size.
- Price ranges below are due to the availability of different models within each line. Models in the higher end of a price range tend to be thicker and or have better material / design.
- Prices below are an estimate of what is actually paid, not the asking / retail price. Negotiation is often possible with those retailers that charge more than the prices below.
|Beauty Sleep||Beautyrest Recharge||Beautyrest Recharge World Class||Beautyrest Recharge Hybrid||Beautyrest Black|
|innerspring||innerspring||innerspring or hybrid depending on model.||hybrid||hybrid|
|open coil or wrapped coil||pocket coil||pocket coil||pocket coil||advanced pocket coil|
|2.5-5.5" of regular foam
memory foam in center third of mattress (select models)
|3-5" of regular foam
.5-2" of regular gel foam2
memory foam (select models)
|3-4" of regular foam
.5-3" of gel memory foam2
1-2" of memory foam (select models)
.75" of gel regular foam2 (select models)
micro coils (select models)3
|1.5-2.5" of memory foam
.5-2" of gel memory foam2
micro coils (select models)3
|.5-2.5" of memory foam
.5-.75" of gel regular foam2
1.5" of regular foam
1-2" of latex (select models)
2" of micro diamond- infused memory foam (select models)4
micro coils (select models)3
|medium-soft to firm||mostly medium to firm||soft to firm||medium-soft to firm||soft to firm|
|3-10 year non-prorated||10 year non-prorated||10 year non-prorated||10 year non-prorated||10 year non-prorated|
|Main Compe- tition|
|Serta Perfect Sleeper
Sealy Posturepedic Classic
Other hybrid mattresses
Other hybrid mattresses
|Likely best suited for temporary / occasional use or use by child / teen.||Decent value potential.||Similar to Recharge but has gel memory foam and at least 20% higher coil count.
||Most models have 3" or less of memory foam.||Has the most sophisticated materials and design among Simmons models.|
1 Learn more about these coil types and how they compare to others.
2 Gel-infused foam (regular or memory) is designed to sleep cooler longer than non-gel-infused foam. Learn more.
3 Microcoils are an extra layer of low-profile pocket coils.
4 This memory foam is infused with diamond particles for the purpose of conducting and dispersing heat; its effectiveness according to owner experiences is unclear at this time.
5 Back sleepers tend to prefer medium to firm; side sleepers, medium to soft; stomach sleepers, medium.
Ratings are based on 630+ owner experiences of various Simmons innerspring-based models including but not necessarily limited to Beautysleep, Beautyrest Hybrid, Black, Recharge, Recharge World Class, Classic, Elite, Exceptionale.
Simmons owner experience data was gathered from diverse and credible sources. Learn more about our mattress research methodology and sources.
– About one-quarter of Simmons innerspring mattress consumers report sagging or body impressions developing within the first 36 months of ownership. This rate is similar to that of other innerspring mattress brands.
– A sleeper's size and weight tend to not be significant factors in regard to whether and how much the Simmons may sag / develop impressions.
– About 10% of owners of models that have two or more inches of memory foam report sleeping hot. This rate is about twice that of models that have little or no memory foam.
– Beautysleep mattresses are likely best suited for temporary / occasional use – like most other value-priced mattresses.
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