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Based on 543 Actual Consumer Experiences
THE GOOD: Simmons innerspring mattresses (Beautyrest & Beautysleep models) are widely available and come in a variety of firmness and comfort levels to suit personal preference. Pocketed coils provide above-average motion isolation and couple friendliness.
THE BAD: The mattresses have questionable durability / longevity due to sagging and compression – as do innerspring beds in general.
In addition, Simmons' Better Business Bureau rating tends to fluctuate more than the rating of other major mattress manufacturers.
Model Prices and Specifications
Complaints and Praises
Longevity and Durability
Affordability and Price
Initial Odor / Off Gassing
Sleeping Hot / Heat Retention
Love Making Suitability
The summary below – based on a total sample size of 540+ owner experiences – rates and compares the Simmons Beautysleep and the Simmons Beautyrest models (Recharge, World Class, TruEnergy, Black, Classic, Elite).
|beautysleep||recharge & world class||TruEnergy||black||Classic & Elite***|
|Longevity / durability||d||D+||c-||c||D+|
|Less (back) pain||c-||c||b-||c||C-|
|No off gassing / initial odor||b||B-||c||c+||B|
|No sleeping hot||b||B-||c-||c+||B|
|Good for sex||c+||C||c||c||C+|
* This model currently has a small, statistically insignificant sample size due mainly to the fact that it is fairly new to the market. Ratings are based on this limited sample size and possibly the owner experiences of similar but discontinued models. Some ratings may also be based in part on the educated estimate of the Sleep Like The Dead editor.
** Included in the sample size of the Recharge and World Class are similar but discontinued models, namely Classic, Elite and Exceptionale.
*** These models have been recently discontinued but may still be available in some stores.
The table below provides an estimate of current prices as well as the basic differences and similarities among the various Simmons innerspring bed models.
|Price Twin||Price Full||Price Queen||Price King||Overall Thick-
|Support||Coil Count||Comfort Layer||Warranty||Comment|
|6.5-14"||bonnell, continuous, or pocketed coil||460-690 (queen)||regular foam, fiber||5-10 yr||not ideally suited for regular / long term use|
|10-14"||pocketed coil||800||mostly regular foam, memory foam optional||20 yr||likely the best value|
|Beautyrest World Class||$1300-
|11-15.5"||pocketed coil||900 to 2000||regular foam, possibly memory foam and or latex||25 yr||--|
|10-15"||advanced pocketed coil||900||usually .5 to 2.5" memory foam in addition to regular foam||20 yr||tends to have more memory foam than other models|
|13-17"||advanced pocketed coil||800||foam, memory foam, and possibly latex||25 yr||luxury model; tends to have thick comfort layer|
|10-14"||pocketed coil||800||regular foam & possibly memory foam||10 yr||discont.|
|11-15.5"||pocketed coil||900||regular foam & possibly memory foam and or latex||10 yr||discont.|
Durability and longevity problems make up over half of the complaints from Simmons Beautyrest / Beautysleep consumers. This rate, however, is common for nearly all innerspring bed brands.
Initial comfort / pain relief, better sleep, and good motion isolation make up about two-thirds of the praises from Beautyrest / Beautysleep consumers.
Simmons innerspring mattresses overall as a group have 63% owner satisfaction ( ). As the chart below shows, owner satisfaction can differ somewhat by model. All Simmons innerspring models rate below most non-innerspring mattresses (memory foam, latex and air.) See the mattress comparison for details.
As innerspring mattresses age and wear, it is normal for them to lose at least some of their supportiveness and comfort due to sagging. Premature sagging, however, is significant sagging that takes place when the mattress is relatively new, namely within three years of ownership.
At least 25% of Simmons Beautyrest owners report premature sagging. Models with a thick pillow top or thick comfort layer tend to have the most problem with premature sagging. (See the truth about pillow top mattresses for analysis on pillow top durability / lifespan.)
Firm Beautyrest models – models without a pillow top or much padding – tend to have somewhat fewer sagging complaints, but they too can prematurely sag.
A person's size and weight do not appear to be significant factors in regard to whether and how much a Beautyrest may sag.
On average, consumers report keeping their Simmons Beautyrest for about six years. Some consumers keep the mattress for considerably longer than six years and some for considerably less time. Sagging and the resulting loss of comfort and or support is the chief reason owners replace their Simmons.
Firm, entry-level Beautysleep and Beautyrest models can start as low as $300 (queen), while the more luxurious and thicker models, such as the Black, can cost $3,500 or more.
See Beautysleep / Beautyrest Prices and Specifications above for more details.
Owners often report good initial pain relief from their Simmons mattress, including a minimization of pressure points.
However, the prevention and reduction of pain – such as back, hip and shoulder pain – is generally not a long-term strength of the bed nor is it a strength of innerspring mattresses in general. This is mainly because of premature sagging / compression which includes the development of body impressions.
At least 16% of Beautyrest owners report that sagging is a cause of pain, especially back pain. An additional 10% say pain is caused by too much firmness or too much softness.
See Mattresses and Pain Relief for more analysis.
The Simmons Beautyrest's pocketed coils are often effective in isolating movement made by one person so that another person on the bed is not disturbed. As a result, the Beautyrest is couple friendly in this regard. Owner experience data shows that motion isolation and couple friendliness is an advantage that the Beautyrest tends to have over several models of the competition, namely Sealy and Serta. The Simmons Beautysleep, by contrast, usually uses bonnell coils or continuous coils which tend to not provide good motion isolation.
Beautyrest and Beautysleep tend to not have a significant problem with off gassing. Even the TruEnergy model which can have substantial memory foam content does not have a significant problem. Only about 4% of owners overall report bothersome off gassing. Off gassing is a chemical-like odor that a mattress can give off when it is new due to the packaging and or manufacturing process.
Overall, about 6% of Simmons innerspring mattress owners report a sleeping hot problem. In other words, these owners report that their mattress traps their body heat at least part of the time to an uncomfortable extent. Models that have significant memory foam content, such as Beautyrest TruEnergy, or those with a thick pillow top have more potential to sleep hot than models without memory foam or a thick top.
Innerspring beds in general tend to have somewhat above average ratings on this issue mainly because of the bounce action they provide. The Beautyrest, however, with its motion-isolating pocketed coil design tends to minimize a bounce-effect advantage.
More info: Mattresses and Sex Comparison
As is the case with most innerspring beds, the coils inside the Simmons Beautyrest and especially the Beautysleep can at least occasionally pop or clunk when compressed – especially as the mattress ages – say about 4% of owners. The Beautyrest, however, tends to perform better on this issue than most competing innerspring beds.
Thicker and more expensive Simmons models, especially the Black which can be up to 17 inches thick, can weigh considerably more than thinner, less expensive models. Heavy weight can make changing linens as well as transporting, rotating or moving the bed difficult.
The Beautysleep has a 5-10 year warranty. Most Beautyrest models have a 20-year warranty or better with the first 10 years non-prorated.
At least 15% of Simmons innerspring mattress owners complain that the warranty is lacking in regard to coverage for sagging. This, however, is generally a complaint for all innerspring mattress brands.
More info: Mattress Warranties: What You Should Know.
Depending on the metric, Simmons' overall company reputation ranges from somewhat below average to somewhat above average compared to other mattress manufacturers.
Simmons – the manufacturer of the Beautyrest and Beautysleep – has an "A+" rating with the BBB. Simmons has had 150 complaints filed against it over the past three years; this number is somewhat above average for a large mattress manufacturer. Most complaints against the company are for warranty and product quality issues.
BBB rating stability can be an indicator of a company's consistency and long-term commitment to the customer. Simmons' BBB rating historically has fluctuated more than average.
Simmons' number of employees (3,250) / number of BBB complaints (150) ratio is somewhat better than average compared to other mattress manufacturers.
The majority of Beautyrest owners who rate Simmons customer service say it is no better than fair. This rating is about average for innerspring mattress manufacturers overall.
Our ratings are based on 500+ owner experiences of various Simmons innerspring models including but not necessarily limited to Beautysleep, Beautyrest Classic, Elite, TruEnergy, Black, World Class, Exceptionale and NxG.
Our Simmons owner experience data was gathered from diverse and credible sources. Learn more about our mattress research methodology and sources.
– About one-quarter of Simmons innerspring bed consumers report sagging or body impressions developing within the first 36 months of ownership. Thick pillow top models tend to have the most sagging / body impression problems.
– A sleeper's size and weight tend to not be significant factors in regard to whether and how much the Simmons may sag / develop impressions.
– Overall, off gassing / initial odor and sleeping hot / heat retention are not significant problems for Simmons owners.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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