Denver Mattress Company Innerspring Mattresses

Review, Ratings & Complaints Based on 62 Owner Experiences

May 5, 2013

What You Need To Know

THE GOOD: Often inexpensive • above-average return policy • limited reports of sleeping hot or initial odor.

THE BAD: Below average owner satisfaction and durability / longevity • limited pain relief • may squeak / creak.

THE MATTRESS: Denver Mattress Company (in business since 1995) manufactures made-in-USA, entry- to mid-level mattresses. The comfort layers of their coil-based mattresses can include fiber, foam and latex.

THE COMPETITION: Learn how the beds compare to competing brands in the innerspring mattress reviews – summary.

THE RETAILER: Denver Mattress Company beds are sold at Furniture Row stores which are located in about 30 states; they are also sold online at the Furniture Row website.

Denver Mattress Company Bed Ratings

The Denver Mattress Company ratings below are based on at least 60 consumer reviews of innerspring models Doctor's Choice, Breckenridge, Silver Creek, Steamboat, Arapaho, Winter Park and several discontinued models. The data was collected using diverse, credible sources.

Owner satisfaction	d-	Denver Mattress Company innerspring mattresses, including Doctor's Choice, have 58% owner satisfaction. (58 out of 100 based on 62 reviews). This rate is slightly lower than the rate for innerspring beds as a group (61%) and well below the average rate for all mattresses overall (72%).
Durability / longevity	d	Nearly one third of owners complain of premature sagging, which is sagging of the mattress that takes place within three years of ownership and undermines support / comfort.
Affordable	b+	Denver Mattress Company innerspring beds are priced $130-$2,700 depending on model and size. Although prices tend to be low, at least 20% of owners do not regard the beds to be a good value because of durability problems.
Less pain	C-	Comfort and lessened pain is often a strength of the bed initially, but premature sagging and protruding springs can undermine support and comfort resulting in pain, especially back pain. (See mattresses and pain relief for analysis.)
Firmness variety	b+	Firm, eurotop and plush models are available.
Motion isolation	c	Keeping movement of one person localized so another person is not disturbed is generally not a strength for innerspring beds, including Denver Mattress Company beds.
No initial odor / off gassing	B	There are limited complaints regarding initial odor or off gassing.
No sleeping hot	B-	Less than 3% of owner report heat trap problems.
No noise	d	At least 10% of consumers report a squeaking, creaking or clunking noise coming from their bed.
No rotating / flipping	c-	Rotating the mattress may be required to maintain comfort / support and to combat sagging.
Lightweight	B-	Denver Mattress Company beds often have limited material thickness which keeps weight down.
Warranty	c	Warranties range from 5-15 years depending on model. (Refer to mattress warranties: what you should know.)
Return policies	b	The beds have a 30-day return policy that includes a money-back option. (See returning a mattress: what you should know.)
Company reputation rating	c	Denver Mattress Company has a reputation rating of "C". The rating is based on a combination of several metrics including Better Business Bureau rating (A+) and rating stability, number of BBB complaints / company size ratio, years in operation, product ratings and customer service ratings.

About our unbiased Denver Mattress Company review and research

Our Denver Mattress Company (Furniture Row) ratings are based on at least 60 owner / consumer reviews of innerspring models Doctor's Choice, Breckenridge, Silver Creek and several discontinued models.

Owner experience data was collected mainly from online message boards and product review websites. Learn more about our mattress research methodology.

Remember

– About 31% of Denver Mattress Company bed owners report durability problems such as premature sagging, which is sagging of the mattress that occurs within three years of ownership and often makes the bed unsupportive and less comfortable.

– Denver Mattress Company beds tend to be entry-level or value-priced innerspring mattresses. They often have few upscale features that more expensive brands may have.

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