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THE GOOD: Inexpensive ($550 average queen price) • above average return policy • limited reports of sleeping hot or initial odor • above average SLTD rating.
THE BAD: Below average owner satisfaction and longevity when used regularly (like innerspring beds in general) • limited pain-relief potential and conformability • cheapest models may squeak / creak.
THE MATTRESSES: Denver Mattress Company (in business since 1995) manufactures mainly entry- to mid-level innerspring-based mattresses. Comfort layer material can include fiber, regular foam, memory foam.
THE RETAILER: Denver Mattress Company beds are sold at Furniture Row stores which are located in about 30 states.
Ratings below are based on 75+ consumer reviews of models Breckenridge, Doctor's Choice, Durango, Madison, Silver Creek, Steamboat, Arapaho, Telluride, Winter Park, Richmond and perhaps discontinued models. The data was collected from diverse, credible sources.
|Owner satisfaction for limited use||B+||Denver innerspring mattresses – like other low-priced beds – are used at least 30% of the time only occasionally / temporarily / lightly such as by guests or children. When used in this way, the mattresses have 86% owner satisfaction.|
|Owner satisfaction for regular adult use||D||Among adults who use the beds regularly, satisfaction is no higher than 63%. Learn more.|
|Durability / longevity||d+||At least 22% of owners report within three years of ownership sagging occurring to an extent that undermines comfort / support (a rate similar to that of innerspring beds in general). Owner data suggests that plush or pillow top / euro top models may be somewhat more likely to sag than firm models.|
|Price||A-||Denver Mattress Company innerspring mattresses are priced $130-$1900 (depending on model and size) with $550 being average for a queen. A foundation is an additional $110-$250.|
|Value||B-||Value refers to benefits for the price or "bang for the buck." The majority of owners say their bed's affordability mostly compensates for shortcomings.|
|Less (back) pain||C||Reduced (back) pain is often a strength of the beds initially, but sagging and protruding springs can result in pain. (See mattresses and pain relief for analysis.)|
|Conforming ability||C||Consumers seeking a highly conforming, pressure-relieving mattress should probably look elsewhere.|
|General support||B-||The beds tend to provide above average support at least initially. But support may be inadequate for large people (230+ lbs) especially over the long term.|
|Easy to move on / get up off||B-||Most medium to firm models provide little resistance to movement, but softer models may allow the sleeper to sink into the mattress thereby restricting movement somewhat.|
|Firmness / model options||b||Over 15 firm, euro top or plush models are available. Learn which firmness may be best for your sleep position.|
|Motion isolation||c||Can vary by model. Those with individually wrapped coils perform best as they reduce (but don't eliminate) movement made by one person so their partner is not much disturbed.|
|Average- sized person friendly||A||The mattresses are likely best suited for people not weighing over 230 lbs.|
|Large person friendly||C-||Like lower-priced mattresses in general, the beds may not be well suited for larger people (230+ lbs) especially over the long term.|
|Light person friendly||B+||The mattresses are often well suited for people under 120 lbs.|
|No initial odor / off gassing||B||There are few complaints regarding initial odor or off gassing.|
|No sleeping hot||B-||Less than 3% of owners report heat trap problems. Soft models with thicker comfort layers tend to have the most complaints.|
|No noise||d+||Can vary by model. Models without individually wrapped coils are probably more likely to squeak, creak or clunk.|
|Easy to maintain||c||Although the mattresses are no flip, rotating them head to foot may be required to maintain comfort / support and to combat sagging.|
|Easy to lift, handle, move||B-||Denver Mattress Company beds often have limited material thickness which keeps weight down. Some models have handles.|
|Short break in period||B||Break-in time is generally faster than that of the average mattress.|
|Availability||C-||Denver Mattress Company beds are sold at Furniture Row stores which are located in about 30 states|
|Marketing accuracy||C+||This rating refers to what extent Denver Mattress Company's claims and statements reasonably reflect the experience of their average customer. The company uses some perhaps overstated descriptions including "exceptional" motion isolation.|
|Specs disclosed||A||Denver Mattress does as well as any mattress company in providing specifications for its beds, including thickness measurements for the various layers as well as details on the makeup of the materials. This information aids in comparison shopping and helps consumers make an informed buying decision.|
|Warranty||c||Warranties range from 5-15 years non-prorated depending on model. (Refer to mattress warranties: what you should know.)|
|Return policy||A||The beds have a 120-day return policy that includes a money-back option. (See returning a mattress: what you should know.)|
|Better Business Bureau (BBB) rating||A+||Denver Mattress Company has an "A+" rating. The company has had 29 complaints filed against it in the past three years, most of which relate to a problem with the product. This number of complaints is about average for a mattress company of its size.|
|SLTD Company Rating||B||See report.|
Denver Mattress Company innerspring mattresses have 63% owner satisfaction when used regularly by one or two adults. This rate is similar to that of innerspring beds as a group (63%) but below the rate of all mattresses overall (72%).
In regard to the individual Denver Mattress models, they likely rate mostly similar at around 63% satisfaction. Owner data suggests, however, that firmer models may rate at least slightly higher than softer models. This is because firmer models may have less potential to sag. (See the truth about pillow top mattresses.)
SLTD company rating for Denver Mattress is "B" based on the following evaluations (1 = poor, 10 = excellent).
|Time in Business||6|
|BBB Rating Stability||10|
|Number of BBB Complaints / Business Size Ratio||5|
Total: 86-100 = A+ • 81-85 = A • 77-80 = A- • 73-76 = B+ • 69-72 = B • 65-68 = B- • 61-64 = C+ • 57-60 = C • 53-56 = C- • 49-52 = D+ • 45-48 = D
The Denver Mattress Company (Furniture Row) ratings are based on 75+ consumer reviews of innerspring-based models.
Consumer experience data was collected mainly from online message boards and product review websites. Learn more about our mattress research methodology.
– 22% or more of Denver Mattress Company bed owners report durability problems – namely sagging – which undermine support and comfort. This rate is similar to innerspring beds overall.
– The less expensive Denver Mattress models ($600 or less) are likely best suited for temporary / occasional use as opposed to regular / everyday use.
– Denver Mattress Company offers a 120-day return policy that includes a money-back option.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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