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Based on 76 Owner Experiences
THE GOOD: Inexpensive ($550 average queen price) • above-average return policy • limited reports of sleeping hot or initial odor • detailed specifications provided.
THE BAD: Below-average owner satisfaction and longevity when used regularly (like innerspring beds in general) • limited pain-relief potential and conformability • cheapest models may squeak / creak.
THE MATTRESSES: Denver Mattress Company (in business since 1995) manufactures entry- to mid-level mattresses. The comfort layer of their spring-based mattresses can include fiber, regular foam, memory foam.
THE RETAILER: Denver Mattress Company beds are sold at Furniture Row stores which are located in about 30 states. The beds are also sold online at the Furniture Row website.
Ratings below are based on 75+ consumer reviews of models Breckenridge, Doctor's Choice, Durango, Madison, Silver Creek, Steamboat, Arapaho, Telluride, Winter Park, Richmond and some discontinued models. The data was collected from diverse, credible sources.
|Owner satisfaction for limited use||B||Denver innerspring mattresses – like other low-priced beds – are used at least 30% of the time only occasionally / temporarily / lightly such as by guests or children. When used in this way, the mattresses have 85% owner satisfaction.|
|Owner satisfaction for regular adult use||D||Among adults who use the beds regularly, satisfaction is no higher than 62%. Learn more.|
|Durability / longevity||d||At least 25% of owners report within three years of ownership sagging occurring to an extent that undermines comfort / support (a rate similar to that of innerspring beds in general). Owner data suggests that plush or pillow top / euro top models may be somewhat more likely to sag than firm models.|
|Affordable||A-||Denver Mattress Company innerspring mattresses are priced $130-$1900 (depending on model and size) with $550 being average for a queen. A foundation is an additional $110-$250.|
|Value||B-||Value refers to benefits for the price or "bang for the buck." Most owners say their bed's affordability compensates for shortcomings.|
|Less (back) pain||C||Reduced (back) pain is often a strength of the beds initially, but sagging and protruding springs can result in pain. (See mattresses and pain relief for analysis.)|
|Pressure relief / con- formable||C-||Consumers seeking a highly conformable, pressure-relieving mattress should probably look elsewhere.|
|Support||B-||The beds tend to provide above average support at least initially. But support may be inadequate for large people (230+ lbs) especially over the long term.|
|Easy to move on / get up off||B+||The beds provide little resistance to movement.|
|Firmness / model options||b||Over 15 firm, euro top and plush models are available.|
|Motion isolation||c||Can vary by model. Those with individually wrapped coils perform best at keeping movement of a person localized so their partner is not much disturbed.|
|Large person friendly||C-||Like lower-priced mattresses in general, the beds may not be well suited for larger people (230+ lbs) especially over the long term.|
|No initial odor / off gassing||B||There are few complaints regarding initial odor or off gassing.|
|No sleeping hot||B-||Less than 3% of owner report heat trap problems. Models with thicker comfort layers tend to have the most complaints.|
|No noise||d+||Can vary by model. Owner data suggests that models without individually wrapped coils may squeak, creak or clunk.|
|Easy to maintain||c-||Rotating the mattress may be required to maintain comfort / support and to combat sagging.|
|Easy to lift, handle, move||B-||Denver Mattress Company beds often have limited material thickness which keeps weight down. Some models have handles.|
|Availability||C-||Denver Mattress Company beds are sold at Furniture Row stores which are located in about 30 states|
|Specs disclosed||A||Denver Mattress does as well as any mattress company in providing specifications for its beds, including thickness measurements for the various layers as well as details on the makeup of the materials. This information aids in comparison shopping and helps consumers make an informed buying decision.|
|Warranty||c||Warranties range from 5-15 years non-prorated depending on model. (Refer to mattress warranties: what you should know.)|
|Return policy||A||The beds have a 120-day return policy that includes a money-back option. (See returning a mattress: what you should know.)|
|Better Business Bureau (BBB) rating||A+||Denver Mattress Company has an "A+" rating. The company has had 29 complaints filed against it in the past three years, most of which relate to a problem with the product. This number of complaints is about average for a mattress company of its size.|
|SLTD Company Rating||C+||SLTD (Sleep Like The Dead's) company rating for Denver Mattress is a "C+". The rating is based on a combination of factors including product ratings by consumers, years in business, customer service, return policy, accuracy of marketing claims, transparency of specifications, warranty, BBB rating and rating stability, number of BBB complaints / business size ratio.|
Denver Mattress Company innerspring mattresses have 62% owner satisfaction when used regularly by one or two adults. This rate is similar to that of innerspring beds as a group (63%) but below the rate of all mattresses overall (72%).
In regard to the individual Denver Mattress models, they likely rate mostly similar at around 62% satisfaction. Owner data suggests, however, that firmer models may rate at least slightly higher than softer models. This is because firmer models may have less potential to sag. (See the truth about pillow top mattresses.)
The Denver Mattress Company (Furniture Row) ratings are based on 75+ consumer reviews of innerspring-based models.
Consumer experience data was collected mainly from online message boards and product review websites. Learn more about our mattress research methodology.
– 25% or more of Denver Mattress Company bed owners report durability problems – namely sagging – which undermine support and comfort. This rate is similar to innerspring beds overall.
– The less expensive Denver Mattress models ($600 or less) are likely best suited for temporary / occasional use as opposed to regular / permanent use.
– Denver Mattress Company offers a 120-day return policy that includes a money-back option.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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