Mattress Ratings >> Innerspring Mattresses > Denver Mattress Reviews
Denver Mattresses (Innerspring) → Review, Ratings & Complaints Based on 54 Consumer Experiences
Page last updated December 8, 2010
What You Need To Know
Owner satisfaction: Denver mattresses have 59% owner satisfaction.
Pros: Often inexpensive; firmness options available; above average return policy; few reports of sleeping hot or having initial odor.
Cons: Below average owner satisfaction and durability / longevity; limited pain relief; may squeak.
Price: $300-$1000 depending on model.
Competition: Learn how Denver Mattress compares to competing brands in the innerspring mattress reviews summary report.
Denver Mattress Ratings
The Denver Mattress Company (Furniture Row) report below is based on at least 50 owner / consumer reviews of several models including Doctor's Choice, Madison, Westerkerk, Telluride, Richmond. The data was collected using diverse, credible sources.
| Owner satisfaction | Poor | Denver innerspring mattresses have 59% owner satisfaction. This percent is slightly lower than owner satisfaction for innerspring beds as a group (61%) and well below ratings for non-innerspring beds. |
| Durability / longevity | Poor | Nearly one third of Denver Mattress owners complain of premature sagging, which is sagging of the mattress that takes place within four years of ownership and undermines support / comfort. |
| Price | good | Denver Mattress models tend to priced well under $1000. Although prices tend to be low, at least 20% of owners do not regard the bed to be a good value because of durability problems. |
| Less pain | poor | Comfort and lessened pain is often a strength of the bed initially, but premature sagging and protruding springs can undermine support and comfort resulting in pain, especially back pain. (See mattresses and pain relief for analysis.) |
| Firmness variety | good | Firm, eurotop and plush models are available. |
| Motion isolation | fair | Keeping movement of one person localized so other person is not disturbed is generally not a strength for innerspring beds, including Denver mattresses. |
| No initial odor / off gassing | good | There are no complaints or reports of initial odor or off gassing. |
| No sleeping hot | good | Less than 1% of owner reviews report heat trap problems. |
| No noise | poor | 10% of consumers report squeaking from bed. |
| Dust mite resistant | Poor | The product can eventually support a large dust mite population as can nearly all innerspring mattresses. See mattresses and dust mites. |
| No turning / flipping | Fair | Turning may be required to maintain comfort / support and to combat sagging. |
| Lightweight | fair | Denver Mattresses often have limited material thickness which keeps weight down. |
| Warranty | fair | Warranties range from 5-15 years depending on model. (Refer to mattress warranties: what you should know.) |
| Return policies | good | The beds have a 30-day return policy that includes a money-back option. (See returning a mattress: what you should know.) |
| Customer service | Fair | Customer service from Denver Mattress, owner review data suggests, is inconsistent. |
| Better Business Bureau (BBB) ratings | good | The company has had five complaints closed in last 12 months mostly regarding billing issues. The company has a "B" rating. |