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Based on 68 Owner Experiences
THE GOOD: Often inexpensive and value priced • above-average return policy • limited reports of sleeping hot or initial odor • detailed specifications available.
THE BAD: Below-average owner satisfaction and durability / longevity (like innerspring mattresses in general) • limited pain-relief potential • may squeak / creak.
THE MATTRESS: Denver Mattress Company (in business since 1995) manufactures entry- to mid-level mattresses. The comfort layers of their coil-based mattresses can include fibrous material, regular foam, memory foam and or latex. At least 20% of owners use the beds (especially those $600 or less) for temporary / occasional use, not regular / permanent use.
THE COMPETITION: Learn how the beds compare to competing brands in the innerspring mattress reviews – summary.
THE RETAILER: Denver Mattress Company beds are sold at Furniture Row stores which are located in about 30 states; they are also sold online at the Furniture Row website.
The ratings below are based on at least 65 consumer reviews of models Breckenridge, Doctor's Choice, Durango, Madison, Silver Creek, Steamboat, Arapaho, Telluride, Winter Park, Richmond and several discontinued models. The data was collected using diverse, credible sources.
|Owner satisfaction||d||Denver Mattress Company innerspring mattresses have 62% owner satisfaction. ( ). This rate is similar to that of innerspring beds as a group (63%) but below the rate of all mattresses overall (72%).
|Durability / longevity||d||Nearly one third of owners complain of sagging. The more expensive Denver mattress models appear to have better longevity potential than the less expensive models.|
|Affordable||A-||Denver Mattress Company innerspring beds are priced $130-$1300 depending on model and size. A foundation is an additional $100+. Although prices are often low, 20%+ of owners do not regard the beds to be a value because of durability / longevity problems.|
|Less pain||C-||Comfort and lessened pain is often a strength of the bed initially, but sagging and protruding springs can undermine support and comfort resulting in pain, especially back pain. (See mattresses and pain relief for analysis.)|
|Firmness / model options||b||Over a dozen firm, eurotop and plush models are available.|
|Motion isolation||c||Models with individually wrapped coils perform best at keeping movement of one person localized so another person is not much disturbed.|
|No initial odor / off gassing||B||There are limited complaints regarding initial odor or off gassing.|
|No sleeping hot||B-||Less than 3% of owner report heat trap problems.|
|No noise||d+||At least 10% of consumers report a squeaking, creaking or clunking noise coming from their bed.|
|No rotating / flipping||c-||Rotating the mattress may be required to maintain comfort / support and to combat sagging.|
|Lightweight||B-||Denver Mattress Company beds often have limited material thickness which keeps weight down.|
|Availability||C-||Denver Mattress Company beds are sold at Furniture Row stores which are located in about 30 states|
|Specifications transparency||A||Denver Mattress does as well as any mattress company in providing specifications for its beds, including thickness measurements for the various layers as well as details on the makeup of the materials. This information aids in comparison shopping and helps consumers make an informed buying decision.|
|Warranty||c||Warranties range from 5-15 years non-prorated depending on model. (Refer to mattress warranties: what you should know.)|
|Return policy||A||The beds have a 120-day return policy that includes a money-back option. (See returning a mattress: what you should know.)|
|Better Business Bureau (BBB) rating||A+||Denver Mattress Company is currently accredited with the BBB and has an "A+" rating. The company has had 26 complaints filed against it in the past three years, most of which relate to a problem with the product.|
|SLTD Rating||C+||SLTD Rating (Sleep Like The Dead's rating) for Denver Mattress is a "C+". The rating is based on a combination of factors including product ratings by consumers, years in business, customer service, return policy, accuracy of marketing claims, transparency of specifications, warranty, BBB rating and rating stability, number of BBB complaints / business size ratio.|
Our Denver Mattress Company (Furniture Row) ratings are based on 65+ consumer reviews of innerspring-based models.
Consumer experience data was collected mainly from online message boards and product review websites. Learn more about our mattress research methodology.
– About 25% of Denver Mattress Company bed owners report durability problems, namely sagging, which undermine support and comfort.
– The less expensive Denver Mattress models ($600 or less) are likely best suited for temporary / occasional use as opposed to regular / permanent use.
– Denver Mattress Company offers a 120-day return policy that includes a money-back option.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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