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Based on 267 Consumer Experiences Gathered From 76 Sources
THE GOOD: Often has luxurious material, advanced design, upscale appearance • initial comfort tends to be good to excellent • many models available to suit personal preference.
THE BAD: Below-average owner satisfaction due mainly to below-average longevity / durability • some models pricey • heavy weight • too tall for some owners.
THE MATTRESS: Stearns & Foster (made by Tempur-Sealy) is a mostly mid- to luxury level mattress that uses wrapped coils or latex for support. Regular foam, regular gel foam, latex, micro-coils, wool, cashmere, and silk may be used in the comfort layer and or cover.
THE COMPETITION: Mostly mid- to high-priced Simmons, Serta and Tempur-Pedic mattresses. See how Stearns & Foster compares to the competition in the innerspring mattress reviews - summary and mattress comparison.
The ratings – based on owner experience data collected using an unbiased, accurate methodology – show how Stearns & Foster overall compares to the average mattress.
|Owner satisfaction||d||Stearns & Foster mattresses overall have 62% owner satisfaction. Learn more.
|Durability / longevity||d||Sagging or development of body impressions is the main cause of owner dissatisfaction. More.|
|Affordable||C-||$1,100-$3,500+ depending on size / model with the average queen costing about $2,000 not including a foundation. More.|
|General support||C+||Support is often good initially but can be undermined by sagging.|
|Edge support||B-||Support for sitting or sleeping near the edge of the mattress tends to be mostly effective.|
|Less (back) pain||C||Due mainly to sagging and loss of support, about 15% of owners report that their mattress causes pain, especially back pain. (See mattresses and pain for general analysis.)|
|Conforming ability||B||A well-conforming mattress molds and contours to the sleeper's body resulting in a cradling, cloud-like, pressure-point-free sensation. Most Stearns & Foster models tend to rate above average on this issue.|
|Motion isolation||b||Stearns & Foster mattresses tend to perform better than average in absorbing movement made by one person so as not to disturb another person. (General analysis: mattress motion isolation.)|
|No initial odor / off gassing||c||Less than 8% of owners report a noteworthy initial off gassing odor problem. (General analysis: mattress off gassing.)|
|No sleeping hot||c||About 6% of Stearns & Foster owners report significant heat retention. Covers contain a moisture-wicking material. Softer models often have greater heat-trap potential than firmer ones. (General analysis: mattress heat retention.)|
|Ease to move on||c-||Thicker and softer models especially may provide above average resistance to moving on the bed and changing positions.|
|Easy to get on / off||D||The mattresses (not including the foundation) are often 13-17.5 inches in height which is well above average (11 inches). Some shorter owners report needing a stool to get into and out of bed. More.|
|Good for sex||c+||Sagging of the bed and thick comfort layers may cause sex to be somewhat difficult to perform. (See mattresses and sex).|
|No noise||b||Less than 4% of consumers report noise coming from their mattress.|
|No topper needed||B||Less than 7% of owners report the need to use a topper to improve mattress comfort.|
|Fast break in||C-||Break-in tends to be longer for Stearns & Foster than for other beds. Most owners report their mattress breaking in within 2-3 weeks. More.|
|Easy to maintain||C-||The beds are no-flip. Regular rotation may be needed to minimize sagging and wear. This can be difficult to do given their weight. Grips, however, are present to help position mattress.|
|Easy to lift, handle, move||d||Weight ranges 65 to 180 pounds depending on model and size with the average Stearns & Foster queen weighing about 130 pounds – at least 30% more than the average mattress. More.|
The ratings – based on consumer experiences and the evaluation of Sleep Like The Dead – show how Stearns & Foster by Tempur-Sealy compares to the average mattress maker.
|Warranty coverage||C||The warranty for Stearns & Foster is the same as that for most other Tempur-Sealy mattresses – 10 years total, full non-prorated coverage. (See mattress warranties: what you should know.)|
|Customer service||B-||Customer service is often regarded by Stearns & Foster owners to be at least fair in regard to its speed, responsiveness, and quality.|
|Marketing accuracy||C+||Hyperbole is often used to describe a Stearns & Foster mattress, including "world's finest bed" and "one-of-a-kind comfort and support." And at least 25% of owners would likely disagree with the claim that the mattress delivers "exceptional, lasting quality."|
|Specs disclosed||B-||Thickness specifications for the various layers may be provided, but other details such as the makeup of materials is limited. As a result, comparison shopping and the ability to make an informed buying decision can be impeded.|
|Time in business||A-||Tempur-Pedic – in business since 1992 – purchased Sealy / Stearns & Foster in 2012 and they are now subsidiaries of Tempur Sealy International Inc. (The Stearns & Foster brand started in 1846.)|
|BBB rating||A+||Sealy, like Serta and Simmons, currently has an A+ rating with the Better Business Bureau. Sealy has had over 100 complaints filed against it over the past three years. Learn more about BBB ratings.|
|SLTD rating||B-||SLTD (Sleep Like The Dead) company rating of "B-" for Sealy is determined by averaging the above company ratings. This rating is better than that of Serta (C+) and Simmons (C+).|
Stearns & Foster mattresses overall have 62% owner satisfaction. This rate is below that of innerspring mattresses overall (64%) and all mattresses overall (73%). Among the various Stearns & Foster models, pillow top models tend to have lower owner satisfaction than non-pillow tops due to questionable durability.
Learn how owner satisfaction is determined.
It should be pointed out that while Stearns & Foster rates below average, most Stearns & Foster owners – as the above chart shows – are satisfied with their mattress.
At least 25% of Stearns & Foster owners report sagging / development of body impressions occurring within three years of ownership. Thick pillow-top models tend to be most troublesome. It should be noted that Stearns & Foster has recently made some changes to materials used in their mattresses which may improve durability / longevity somewhat.
* partial estimate
Stearns & Foster mattresses on average are pricier than all mattresses overall and all innerspring mattresses overall. This is due to their greater overall thickness as well as their use of more sophisticated and luxurious designs and materials.
Stearns & Foster likely has a longer-than-average break in. During the break-in period, side sleepers may experience hip and shoulder discomfort caused by high firmness.
* partial estimate
Stearns & Foster mattresses are among the tallest / thickest mattresses on the market. They are often 13 to 17.5 inches thick with average being about 14.5 inches. Their thickness makes getting on and off of the mattress difficult for some to do, especially shorter people. A low-profile foundation can somewhat help to reduce the bed's overall height.
The average Stearns & Foster is well heavier than both the average mattress and the average innerspring mattress. This is due mainly to its above average thickness. A heavy mattress has the advantage of staying in place on its base and the disadvantage of being difficult to lift, handle and transport.
* partial estimate
Ratings are based on over 265 owner experiences for models Estate, Lux Estate, Reserve, Lux Hybrid as well as renamed and somewhat altered versions of these models sold by various retailers. Similar discontinued models may also be included in the ratings.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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