Mattress Ratings >> Innerspring Mattresses > Stearns & Foster Reviews
Stearns & Foster Mattresses → Review, Ratings & Complaints Based on 251 Consumer Experiences
Page last updated November 28, 2011
What You Need To Know
Owner Satisfaction: 57% of Stearns & Foster owners are satisfied with their mattress.
Pros: Generally good motion isolation; few reports of sleeping hot; upscale appearance.
Cons: Below-average owner satisfaction; generally poor longevity / durability; can be pricey; heavy.
Price: $1100-$4300 for a queen depending on model.
Competition: Mainly higher-priced Simmons and Serta innerspring mattresses as well as Tempurpedic beds. See how Stearns & Foster compares in the mattress comparison.
Stearns & Foster Ratings Report
The mattress report data below was collected from diverse, credible sources and is based on at least 250 consumer reviews of Stearns & Foster innerspring mattresses.
| Owner satisfaction | D | 57% of Stearns & Foster mattress owners included in our research are satisfied with the product. This is a somewhat lower-than-average rating compared to innerspring mattresses as a group and a much lower-than-average rating compared to non-innerspring beds, such as memory foam, latex, water and air. |
| Durability / longevity | D | Sagging is by far the most common owner complaint. At least 25% of owners report that within three years their bed significantly sags in some way. Stearns & Foster beds all tend to have at least a 2-inch thick comfort layer (i.e., pillow top) and this likely is a main factor in its below-average longevity. See the truth about pillow top mattresses for analysis on durability / lifespan. |
| Price | D+ | Stearns & Foster is considered a luxury brand and is priced between $1,200-$4,300 depending on model. Thicker models tend to cost more. Owner reviews suggest that buying a higher-priced Stearns & Foster model does not tend to result in higher satisfaction. |
| Less pain | D+ | Due to sagging and loss of support, almost twice as many owners report that their mattress causes pain, such as back pain, as opposed to reduces pain. Models with memory foam or latex tend to perform somewhat better than other varieties in regard to pain relief. (See mattresses and pain relief for more analysis.) |
| Firmness variety | B | Stearns and Foster beds are available in many firmness levels. |
| Motion isolation | B | Stearns and Foster mattresses perform at least somewhat better in this area than most innerspring mattress brands. Motion isolation means that the mattress is "couple friendly" in that it absorbs movement from one person so that another person on the bed is not disturbed. |
| No initial odor / off gassing | C+ | Under five percent of consumers report noticing substantial off gassing / initial smell. Models with memory foam have the most complaints on this issue. |
| No sleeping hot | B- | Under five percent of consumers report that their bed acts as a heat trap. Stearns & Foster models with a memory foam or latex layer have a somewhat higher tendency to trap heat than models without these materials. |
| Good for sex | C | Sagging of the bed may cause romantic activities to be uncomfortable and difficult to perform, report some owner reviews. (See mattresses and sex for analysis). |
| No noise | B | Less than 3% of consumers report significant noise coming from their mattress. |
| Dust mite resistant | D | All mattress types can be home to large dust mite populations, but innerspring beds, including Stearns & Foster, are likely home to larger populations which may cause allergies in sensitive people. |
| No rotating / flipping | B- | Stearns & Fosters have a no-flip design. Owners sometimes report rotating their mattresses in an attempt to minimize sagging, wear and lack of comfort. |
| Lightweight | D+ | Stearns & Fosters tend to be thicker and therefore heavier than many mattresses. |
| Warranty | C | The bed comes with a non-prorated 10-year warranty. Several other mattresses in or near Stearns & Foster's price range, such as Tempurpedic, have better warranties. Also, at least 15% of owners do not believe that warranty terms provide appropriate coverage for sagging. (See mattress warranties: what you should know.) |
| Return policies | c | Most retailers offer a 1-3 month exchange window. Fairly high return fees may apply. Few sellers offer money-back. (See returning a mattress: what you should know.) |
| Customer service | C | At least 7% of owners are not pleased with Stearns & Foster (Sealy) customer service mainly because of a lack of resolution regarding sagging and warranty claims. |
| Better Business Bureau (BBB) ratings | A+ | Stearns & Foster is made by Sealy. Sealy currently has an "A+" rating. Its rating, however, is less than stable and tends to fluctuate somewhat. |
| Number of BBB Complaints | C | The BBB received over 200 complaints for Sealy products in the past three years. This is about average for a company that makes mostly innerspring mattresses. |