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Pillow Reviews > Water Pillow

unbiased Mediflow / Chiroflow Waterbase Pillow Review and Ratings

Based on 2,277 Actual Consumer Experiences

December 23, 2014

What You Need To Know

THE GOOD: Good pain relief potential, especially for neck • contouring support and adjustable loft / firmness • heat retention and initial odor are minimal.

THE BAD: Heavy when filled • durability / longevity questionable • water leakage and noise possible • determining proper fill quantity to suit one's preference can take time and experimentation.

THE PILLOW: The pillow has a layer of polyester fiber supported by a five-quart capacity water base. The quantity of water inside can be adjusted to customize loft and firmness. Mediflow Inc. (in business since 1994, A+ BBB rating) makes both the Mediflow and Chiroflow pillows which appear to differ in name only.

THE COMPETITION: The Mediflow / Chiroflow waterbase pillow competes mainly with buckwheat pillows, memory foam pillows and latex pillows. See how Mediflow compares to these and other pillow types in the pillow reviews summary.

Mediflow / Chiroflow Waterbase Pillow Ratings

Ratings below are based on a sample size of at least 2,000 owner experiences collected using an unbiased, accurate methodology.

Owner satisfaction c The Mediflow / Chiroflow Water-base pillow has 77% owner satisfaction. (77 out of 100 based on 2277 reviews.) It tends to have highest satisfaction among people experiencing neck and back pain, headaches, snoring, muscle tension and TMJ disorders.
Durability / longevity c+ Owners report about average durability. The polyfiber part of the pillow may flatten or clump over time, and about 2% of owners report leaking. On the plus side, because the foundation of the pillow is water, it does not have the tendency to sag and compress over time as much as other pillow types.
Price / affordable b- The Mediflow pillow is often priced around $38 at retailers, including Amazon. The Chiroflow brand product is usually priced more despite the fact it appears to be the same product as Mediflow.
Less pain b+ The pillow performs above average in regard to pain relief. At least 30% of owners say they have less pain, especially neck pain, since using the pillow. Also, the pillow has been shown in several credible studies to reduce pain and improve quality of sleep. Nevertheless, about 4% of owners say the pillow causes pain for various reasons.
Supportive b Owners typically praise the product for the support it offers as well as how it maintains its support through the night. In addition, the water inside immediately adjusts to maintain correct head/neck/back support as you move.
Moldable d- A "moldable" pillow is one whose shape can be easily altered or "scrunched" to increase comfort and support. The Mediflow / Chiroflow should not be considered moldable, especially when it has a significant amount of water in it.
Cuddly c- A "cuddly" pillow is one that is soft and huggable, as opposed to hard, rigid, stiff and or heavy. Softer and lighter pillows than Mediflow / Chiroflow do better on this issue.
Contents won't shift / clump c The polyfiber contents can shift around and clump especially as the pillow ages.
Loft variety b The pillow lets you adjust the loft somewhat by adding or removing water. Even with no water inside, the pillow will still have considerable loft because of the polyfiber top layer.
Firmness variety b- Firmness can be adjusted to a moderate degree by adding or removing water from the water base. Even at full capacity, however, the pillow to most owners has no greater than medium firmness.
Back sleep friendly b Adjustable loft helps many back sleepers find proper loft and support.
Stomach sleep friendly c- Loft may be too high for stomach sleepers.
Side sleep friendly b Adjustable loft helps many side sleepers find proper support and loft.
No initial odor / off gassing b About 1% of owners report an initial unpleasant smell.
No sleeping hot or cold b No more than 2% of owners report the pillow acting as a heat trap. 3% report the pillow sleeping cold.
No noise c- About 8% of Mediflow / Chiroflow owners say that the pillow can be noisy if air inside is not removed. There may be sloshing sounds or muffled whoopee cushion-like noises.
Fewer allergies b- Water pillows are hypoallergenic. However, dust mites will find the polyester contents attractive.
Easy to maintain d Adding water and determining the correct fill quantity to suit personal preference may take time and can be messy. Some owners report that removing or securing the fill cap is difficult. The pillow can be washed and air dried. The water inside should be changed at least once a year.
Lightweight f Even with a small amount of water in the bladder, the pillow is heavy. Filled just half way it can weigh eight pounds. At least 5% of owners say that weight is a significant disadvantage. On the plus side, the weight keeps the pillow in place.

At Amazon: Mediflow Waterbase Pillow

About our Waterbase Pillow Review and Research

Our ratings are based on over 2,200 Mediflow pillow owner / consumer reviews that were collected using an unbiased, accurate methodology.


– The main complaint for the pillow is weight because it can weigh over 10 pounds when completely filled. This can make picking up the pillow or moving its position difficult and even strenuous for some.

– A significant number of owners report that the pillow reduces their "sleeping hot" problems due to the presence of water. About 3% of owners, however, say the pillow sleeps too cold.

– While loft and firmness can be adjusted by adding or removing water from the pillow, at least 15% of owners report that this adjustability is limited in its usefulness.

– Determining how much water is needed inside to suit one's personal preference often requires at least some trial and error.

– Even at a low fill quantity, the pillow is often too thick for stomach sleepers.

At Amazon:
Mediflow Waterbase Pillow

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