Mattress Ratings >> Innerspring Mattresses > Kingsdown Mattress Reviews
Kingsdown Innerspring Mattresses → Review, Ratings & Complaints Based on 220 Owner Experiences
Page last updated July 3, 2011
What You Need To Know
Owner Satisfaction: Kingsdown mattresses have 58% owner satisfaction.
Pros: Few reports of sleeping hot or having initial odor; "A+" Better Business Bureau Rating.
Cons: Premature sagging and development of body impressions; below average pain relief.
Price: $800-$3000 depending on model.
Competition: See how Kingsdown compares to competing brands in the mattress comparison or innerspring mattress reviews summary.
Kingsdown Innerspring Mattress Ratings
The Kingsdown innerspring mattress report below is based on at least 220 actual owner / consumer reviews of various models including Sleep To Live. The data was collected using an unbiased research methodology.
| Owner satisfaction | Poor | 58 percent of Kingsdown owners are pleased with their mattress. This rating puts Kingsdown close to the bottom in satisfaction among mattress brands included in our study. |
| Durability / longevity | Poor | Kingsdown's poor overall satisfaction is due mostly to premature sagging / development of body impressions. Within a few years of purchase, at least 24 percent of consumers report a loss of support and comfort due to sagging. |
| Price | fair | The retail price for Kingsdown innerspring beds is often $800-$3000 for a queen which is essentially similar to prices for competitor brands including Sealy, Serta and Simmons. |
| Less pain | poor | When the mattress is new, consumers report generally that their bed is comfortable and may help to reduce pain, including back pain. But fairly quickly into the ownership experience, at least 15-20% of owner reviews report pain due to sagging / loss of support. (See mattresses and pain relief for further analysis.) |
| Motion isolation | fair | The brand performs about average on this issue compared to innerspring mattresses as a group. |
| No initial odor / off gassing | fair | An initial smell is reported in a fairly small number of Kingsdown reviews and the odor is often not strong. |
| No sleeping hot | good | Less than a handful of owners report that their Kingsdown sleeps hot enough to be uncomfortable. |
| Good for sex | fair | Sagging of the mattress and body impression development can make intimate activities difficult and uncomfortable to perform. (See mattresses and sex for analysis). |
| No noise | fair | There are some noise complaints, especially regarding the foundation. |
| Dust mite resistant | Poor | See mattresses and dust mites. |
| No turning / flipping | Fair | Kingsdown beds feature a no-flip design. However, turning of the mattress is likely needed to prevent uneven wear and sagging. |
| Lightweight | fair | The bed is about average on this issue compared to innerspring brands overall. |
| Warranty | fair | Depending on the model, Kingsdown comes with a prorated 10-20 year warranty. As is the case with virtually all innerspring mattresses, owners would like to have better coverage for sagging. (See mattress warranties: what you should know.) |
| Return policies | Fair | Mattress Giant is a main retailer of Kingsdown. They have a 90-day exchange policy. You must keep the mattress for at least 21 days. There is a $175 exchange fee. (Refer to returning a mattress: what you should know.) |
| Customer service | fair | The company performs about average in regard to customer support. |
| Better Business Bureau (BBB) ratings | good | Kingsdown is an accredited BBB company, and they have an "A+" rating. The BBB processed a total of 24 complaints about Kingsdown in the last 36 months and the complaints were resolved or administratively closed. |