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Based on 221 Actual Consumer Experiences
THE GOOD: Kingsdown has at select retailers an online diagnostic system that creates a personal profile to help you select a compatible mattress. Kingsdown mattresses often have above average motion isolation and limited reports of heat retention and initial odor.
THE BAD: At least 20% of owners report sagging and or the development of body impressions occurring within the first three years of ownership (a rate similar to that of innerspring beds in general). Availability can be limited.
THE COMPETITION: Kingsdown's main competitors are Sealy, Simmons and Serta. See how Kingsdown compares to these brands and others in the innerspring mattress reviews – summary and the mattress comparison.
THE COMPANY: Like most of its main competition, Kingsdown (headquartered in Mebane, North Carolina) has been in business for over a century. In addition to innerspring mattresses (Sleeping Beauty, Passions, Tradition, Haute Couture, Sleep To Live, Handley, Diamond Royale), the company sells foam-based mattresses (Sleep Haven, Miro).
THE RETAILERS: Major retailers include Sleepy's and Sit n' Sleep.
Ratings below are based on 220+ consumer reviews of various current or similar discontinued Kingsdown innerspring models. The data was collected using an unbiased, accurate methodology.
|Owner satisfaction||d||Kingsdown innerspring mattresses have 63% owner satisfaction. Read more.|
|Durability / longevity||d+||Kingsdown's below-average owner satisfaction is due mostly to the fact that at least 22% of owners report a loss of support and comfort due to sagging / development of body impressions occurring within the first three years – a rate similar to that of innerspring mattresses in general.|
|Price / affordability||c-||Kingsdown mattresses are priced $500-$2800+ depending on size and model.|
|Less (back) pain||c||When the mattress is new, consumers generally report that their Kingsdown has good to excellent comfort and pain-relief potential. But within the first three years, at least 15% of owners report pain, including back pain, due to sagging / loss of support. (See mattresses and pain relief for general analysis.)|
|Conforming potential||B-||A conforming mattress is one that molds and contours to the sleeper's body resulting in a cradling, cloud-like, pressure-point-free sensation. Pricier models, namely those with at least two inches of memory foam and or latex, tend to rate above average on this issue.|
|Firmness options||C+||Consumers tend to report the availability of firm and soft models, but limited middle firmness model options.|
|Motion isolation||b-||Models with individually wrapped coils offer above average effectiveness in isolating a person's movement so that another person is not disturbed. Models with open coils do not perform as well.|
|No initial odor / off gassing||C+||No more than 5% of owners report off gassing which is a chemical-like odor a mattress can give off when it is new.|
|No sleeping hot||C+||No more than 5% of owners report that their bed sleeps hot enough to be uncomfortable. Those models with at least two inches of memory foam likely have the greatest potential to sleep hot.|
|Good for sex||B-||Most owners of innerspring mattresses give their bed a positive evaluation on this issue. (See mattresses and sex for analysis).|
|No noise||B||Like innerspring beds in general, the mattresses can make noise under certain conditions, but the problem is not common.|
|Low main- tenance||c+||Most (but not all) Kingsdown models have a no-flip design. At least 10% of owners report the need to rotate their mattress (head to foot) at least occasionally to combat uneven wear and sagging.|
|Easy to lift, handle, move||c-||The beds overall likely have somewhat greater weight compared to the average innerspring mattress.|
|Specs disclosed||C+||This rating refers to how much and how effectively Kingsdown discloses the specifications of its mattresses. The disclosing of specifications allows consumers to know what they are paying for and helps them to comparison shop.|
|Warranty||C+||Depending on the model, Kingsdown beds come with a 10-20 year warranty. For a company of its size, Kingsdown has a fairly high number of Better Business Bureau complaints regarding warranty issues. (See mattress warranties: what you should know.)|
|Availability||c-||In several markets, Kingsdown mattresses may be difficult to locate.|
|Customer service||c||The company performs about average in regard to customer service.|
|Better Business Bureau (BBB) rating||a+||Kingsdown has an "A+" rating with the BBB. 41 complaints have been filed against the company in the past three years (20 in the past year), most of which are related to warranty issues.|
|SLTD company rating||C||SLTD (Sleep Like The Dead's) company rating for Kingsdown is "C". Learn more.|
Kingsdown innerspring mattresses have 63% owner satisfaction. This rate is average for an innerspring mattress and below average compared to all mattresses overall (innerspring, memory foam, latex, air).
Sleep Like The Dead's company rating for Kingsdown is "C" based on the following (1 = poor, 10 = excellent).
|Time in Business||10|
|BBB Rating Stability||9|
|Number of BBB Complaints / Business Size Ratio||4|
86-100 = A+ • 81-85 = A • 77-80 = A- • 73-76 = B+ • 69-72 = B • 65-68 = B- • 61-64 = C+ • 57-60 = C • 53-56 = C- • 49-52 = D+ • 45-48 = D
Our Kingsdown innerspring mattress ratings are based on 220+ consumer reviews of several models including Kingsdown brand and Sleep To Live models.
Most Kingsdown consumer experience data was collected from online message boards and product review websites.
Learn more about our mattress research methodology.
– At least 20% of Kingsdown innerspring bed owners report significant sagging of the mattress occurring within three years of ownership, a rate similar to that of most other innerspring mattress brands.
– Sagging causes at least some discomfort and pain, including back pain, for 15 percent or more of Kingsdown owners.
– About 5% of Kingsdown consumers report a significant problem with their mattress acting as a trap or having a strong initial odor when new.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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