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THE GOOD: Kingsdown, unlike much of its competition, is Better Business Bureau accredited. Kingsdown mattresses have above average motion isolation and few reports of heat retention and initial odor. The My Side model is unique in that it uses a diagnostic system to create a personal profile of each partner's sleep needs which is then used to create two separate comfort zones, one for each partner.
THE BAD: Like other innerspring mattress brands, premature sagging and development of body impressions are reported by at least 20% of owners. In addition, the availability of Kingsdown mattresses is somewhat limited.
THE COMPETITION: Kingsdown's main competition is Sealy, Simmons and Serta. See how Kingsdown compares to these and other competing brands in the innerspring mattress reviews – summary or the mattress comparison.
THE COMPANY: Like most of its main competition, the company has been in business for over a century. Its headquarters is in Mebane, North Carolina.
The ratings below are based on over 220 actual consumer reviews of various innerspring models including Kingsdown brand models, Sleeping Beauty, My Side, and Sleep To Live. The data was collected using an unbiased, accurate methodology.
|Owner satisfaction||d||Kingsdown innerspring mattresses have 61% owner satisfaction. ( ). This rate is average for an innerspring mattress and below average when compared to all mattresses overall (innerspring, memory foam, latex, air).
Based on limited owner experience data, My Side models appear to have at least somewhat higher owner satisfaction than less expensive Kingsdown brand models due at least in part to My Side's customizability.
|Durability / longevity||d+||Kingsdown's below-average owner satisfaction is due mostly to the fact that at least 22% of consumers report a loss of support and comfort due to premature sagging / development of body impressions. This rate, however, is similar to that of innerspring mattresses in general.|
|Affordability||c||Kingsdown models tend to be priced between $800-$3300 for a queen. This price range is similar to that of its main competition, namely Sealy, Serta and Simmons.|
|Less pain / pressure points||c+||When the mattress is new, consumers generally report that their Kingsdown has good to excellent comfort and pain-relief potential. But within the first three years at least 15% of owners report pain, including back pain, due to sagging / loss of support. (See mattresses and pain relief for general analysis.)|
|Motion isolation||b-||Kingsdown's individually wrapped coils offer above average effectiveness in isolating movement of one person so that another person on the bed is not disturbed.|
|No initial odor / off gassing||b-||No more than 5% of owners report off gassing which is a chemical-like odor a mattress can give off when it is new.|
|No sleeping hot||b-||No more than 5% of owners report that their bed sleeps hot enough to be uncomfortable.|
|Good for sex||c+||Sagging of the mattress and body impression development can make intimate activities difficult and uncomfortable to perform. And the energy absorbing action of the individually wrapped coils may limit a bounce effect. (See mattresses and sex for analysis).|
|No noise||c+||Due to Kingsdown's use of individually wrapped coils, noise coming from the actual mattress is not common. Noise coming from the foundation, however, is more likely.|
|No rotating / flipping||c||Kingsdown beds have a no-flip design. However, at least 10% of owners report the need to rotate their mattress at least occasionally to combat uneven wear and sagging.|
|Lightweight||c||The beds are about average weight compared to innerspring mattresses overall.|
|Warranty||c+||Depending on the model and perhaps the retailer, Kingsdown beds come with a 10-year to lifetime warranty. As is the case with virtually all innerspring mattress brands, owners would like to have better coverage for sagging. (See mattress warranties: what you should know.)|
|Availability||c||In some markets, Kingsdown mattresses may be difficult to locate.|
|Customer service||c+||The company performs about average in regard to customer service.|
|Better Business Bureau (BBB) rating||a+||Kingsdown has an "A+" rating with the BBB. Unlike its main competitors Sealy and Simmons, Kingsdown is BBB accredited. This likely means that Kingsdown stands behind its mattresses and warranty at least somewhat better than its main competitors and acts in a more customer-friendly manner.|
Our Kingsdown innerspring mattress ratings are based on 220+ consumer reviews of several models including Kingsdown brand models, My Side and Sleep To Live.
Most Kingsdown consumer experience data was collected from online message boards and product review websites.
Learn more about our mattress research methodology.
– Like other innerspring mattress brands, at least one-fifth of Kingsdown innerspring bed owners report sagging of the mattress occurring within three years of ownership.
– This sagging causes at least some discomfort and pain, including back pain, for at least 15 percent of Kingsdown owners.
– Few Kingsdown consumers report a significant problem with their mattress acting as a trap for their body heat.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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