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Mattress Ratings >> Memory Foam Mattresses > Tempurpedic mattresses

unbiased Tempur-Pedic Bed Review, Ratings, Complaints, Positives & Comparisons

Based on 1,859 Owner Experiences Gathered From 631 Sources

September 9, 2016

What You Need To Know

THE GOOD. Tempur-Pedic is often the standard by which other memory foam mattresses are judged. Sophistication of materials, conforming ability, pain relief, mattress lifespan, model variety and availability all tend to be above average.

THE BAD. Tempur-Pedic can be two times or more pricier than mattresses with similar benefits and owner satisfaction. Compared to the average mattress, Tempur-Pedic off gasses more, sleeps hotter (non-Breeze models), has a longer break in, is more difficult to move on, and weighs more.

THE COMPANY. Tempur-Pedic (Tempur Sealy) makes mid- to luxury-level memory foam and hybrid mattresses. The company – in business since 1992 and headquartered in Lexington, KY – largely originated the memory foam bed market.

THE COMPETITION. Other memory foam mattresses (namely iComfort) and hybrids as well as airbeds (namely Sleep Number). See the mattress comparison to learn how Tempur-Pedic models stack up to competitors.

Contents

Tempur-Pedic Ratings: Overview
Company Reputation Ratings
Owner Satisfaction
Longevity / Lifespan Ratings
Prices and Value
Pain Reduction
Off Gassing / Initial Odor
Sleeping Hot
Ease of Moving On and Getting Up Off
Mattress Weight
Motion Isolation
Sleep Quality
Noise
Sex Suitability
Temperature Sensitivity
Topper Usage
Break-In Period Duration
Acceptable Foundations
Tempur-Pedic Ergo Adjustable Bases
Tempur-Pedic vs Sleep Number
Warranty
Model Ratings, Prices & Comments

About Our Tempur-Pedic Bed Research

Sleep Like The Dead has collected 1,850+ Tempur-Pedic bed owner reviews and comments from hundreds of credible sources. We receive no compensation in any form from any company, organization or individual to affect in any way or degree the content or findings of our research. Learn more about our unbiased and accurate research methodology.

Tempur-Pedic Bed Ratings: Overview

The table below shows how Tempur-Pedic rates in relation to the average mattress. Ratings are for the various Tempur-Pedic models including:

  CONTOUR
Collection1
CLOUD
Collection
FLEX
Collection
CHOICE
Collection2
Sample size 1273 430 315 52
Owner satisfaction b b B B-
Lifespan b b B2 B3
Affordable D- D C- D
Back sleep friendly A- B B B+
Side sleep friendly B- B+ B B-
Stomach sleep friendly B- C B B
Easy to move on/get up off d+ D C C+
No initial odor d D C- C-
Not hot: non-Breeze models D D D+ C-
Not hot: Breeze models B- C+ B- --
Less (back) pain A- b+ B B
Motion isolation a a- B+ B-
Edge support D+ C- B- C
Not firm when cold d D+ C- C-
Less tossing/turning A- B+ B B
Short break-in D- d+ C- C-
Good for sex c- c- B- C-
Heavy person friendly B+ C- B B
Light person friendly D+ C+ C+ C+
No noise A A B C+
Easy to lift, handle, move D- D D C-
Mattress type memory foam4 memory foam4 memory foam /
spring hybrid5
foam / air hybrid6
1 Includes GrandBed.

2 Ratings are an estimate to partial estimate due to a small sample and or model newness.

3 While the durability of this model is no better than fair, its lifespan is likely better than average due to its ability to be repaired.

4 Contour and Cloud models have characteristics similar to memory foam mattresses in general.

5 Flex models often have characteristics similar to memory foam / spring hybrids in general.

6 Choice models have characteristics similar to airbeds in general.


Tempur-Pedic Company Ratings

Warranty coverage C The Tempur-Pedic warranty is 10 years total, non-prorated coverage. (For the Choice models, there is 5-year non-prorated coverage on pumps, hoses, remotes.) See Tempur-Pedic warranty details. Also see mattress warranties: what you should know.)
Return policy C+ Tempur-Pedic's return policy when buying directly from them consists of a 90-day trial period that allows the customer to return their mattress for an exchange or refund after 30 days. The consumer must often pay return shipping which is $175 or more. Keep in mind that when buying a Tempur-Pedic mattress from an independent retailer, they may not offer the 90-day return policy. (See returning a mattress: what you should know.)
Customer service C As many as 20% of owners find Tempur-Pedic's customer service to be less than adequate particularly in regard to warranty claim resolution.
Marketing accuracy C Tempur-Pedic prominently cites a study claiming that 93% of Tempur-Pedic owners are satisfied with their mattress. This rate is significantly higher than the rate determined by Sleep Like The Dead (81%) and the aggregate satisfaction rate of owner reviews posted on Tempur-Pedic's website (84%). Aside from this possible issue, the company tends to provide even-handed and factual information.
Specs disclosed D- Tempur-Pedic does not regularly disclose the thickness of the various layers of its mattresses nor their foam density. This can make it difficult for consumers to comparison shop and to make an informed buying decision.
Time in business B+ In business since 1992.
BBB rating A+ Tempur-Pedic (Tempur Sealy International Inc.) currently has an "A+" BBB rating. 204 complaints against Tempur-Pedic have been filed in the past three years; this number is above average for a mattress company of its size. Most complaints are for warranty and product quality issues. Learn more about BBB ratings and what they mean.
SLTD rating C SLTD (Sleep Like The Dead) company rating of "C" for Tempur-Pedic is determined by averaging the above company ratings.

Owner Satisfaction

Tempur-Pedic beds overall have 81% owner satisfaction. (See satisfaction rates for specific models.) Tempur-Pedic's overall owner satisfaction is the same as that of memory foam mattresses overall (81%) and higher than that of all mattresses overall (72%) which includes spring, air, memory foam, latex, futon.

tempurpedic pain relief chart

Owner Satisfaction Rate by year of ownership

tempurpedic vs all mattresses

The graph above shows that after the first two years of ownership Tempur-Pedic owner satisfaction is higher than that of all mattresses overall. This is largely due to Tempur-Pedic beds historically having somewhat better longevity than the average mattress.

It should be noted that the lower years of ownership have far more owner experiences associated with them than do the higher years. The lower years, therefore, mostly determine the overall owner satisfaction rates of 81% for Tempur-Pedic and 72% for all mattresses.


Longevity / Lifespan

Average Ownership Length

The graph below shows that consumers on average report keeping their Tempur-Pedic mattress for about eight years.
tempurpedic ownership length

Lifespan of Tempur-Pedic Vs Lifespan of Competition

Based on available owner experience data, Tempur-Pedic's longevity is likely better than that of the average memory foam mattress (and that of the average mattress overall).

Against entry-level memory foam mattresses ($700 or less), Tempur-Pedic often has nearly twice the lifespan. Against mid-level memory foam mattresses ($700-$1500), Tempur-Pedic has a smaller but still fairly significant longevity advantage. And against luxury-level memory foam mattresses ($1500 and up) – especially offerings from Sealy, Serta and Simmons – Tempur-Pedic likely has an advantage.

Tempurpedic longevity/lifespan chart
* Partial estimate.

When considering the above information, know that people tend to keep expensive mattresses longer than they do less expensive mattresses often for the sole reason of wanting to get their money's worth.

Tempur-Pedic Sagging and Softening / Hardening

Like mattresses in general, age and use can affect the comfort and support of a Tempur-Pedic mattress.

Tempur-Pedic mattresses may sag / develop body impressions where the sleeper(s) lies. Also with age and wear, firm Tempur-Pedic models may become significantly softer, while soft models may become significantly firmer. Usually such mattress changes do not undermine comfort and support to a noticeable degree. But in some cases, the problem is severe enough that it can.

Based on our collected owner experience data, about 12% of Tempur-Pedic mattress owners report sagging / body impressions / softening / hardening occurring to an extent that significantly undermines comfort and support within the first three years of ownership.

For comparison (see graph below), about 17% of memory foam mattress owners overall and about 20% of all mattress owners overall report problematic sagging / body impressions / softening / hardening occurring within three years.

tempurpedic mattress sagging comparison

* Occurring within first three years of ownership due to sagging / body impression / softening / hardening.
** All beds include types innerspring, memory foam, air, latex, hybrid, futon.


Prices and Value

Prices

The average Tempur-Pedic mattress is more than two times the price of both the average mattress and the average memory foam mattress. (See Tempur-Pedic model prices.)

tempurpedic price comparison chart

Value

About 25% of Tempur-Pedic owners regard their mattress to be a good value. The majority of Tempur-Pedic owners, however, regard their mattress to be no better than a fair value with 20% regarding it as a poor value.

tempurpedic value comparison chart

For how Tempur-Pedic compares to competitors on price see mattress price comparison and memory foam mattress reviews - summary.


Pain Reduction

For at least 20% of owners, Tempur-Pedic beds relieve or even eliminate pain that one may feel both in and out of bed. Relief of back, shoulder, hip and joint pain are commonly noted.

While all Tempur-Pedic models perform well overall for relieving pain, the high density Contour models likely provide at least slightly better pain relief than the other models.

Other mattresses, such as the Sleep Number Bed, may rival Tempur-Pedic's potential to reduce pain, but none significantly exceed it.

It should be noted, of course, that Tempur-Pedic beds do not relieve pain for everyone, and for about 7% of owners the beds cause pain (beyond the break-in period) – usually back, hip and or shoulder pain for a variety of reasons.

tempurpedic pain relief chart

More information: See our mattresses and back pain research.


Off Gassing / Initial Odor

Off gassing is the release of a chemical-like or musty odor that a mattress may give off when new. It is the result of the manufacturing and or packaging process. About 18% of Tempur-Pedic bed owners report significant off gassing which is higher than the rate for both mattresses in general and most other memory foam mattress brands.

Tempurpedic off gassing comparison


Off gassing Odor Amount / Severity reported by Tempur-Pedic owners

Tempur-Pedic beds (and memory foam beds in general) can vary in how much they off gas. Most owners, as the chart below shows, report little or no off gassing problem.

tempurpedic off gassing amount

Length of off gassing Period reported by Tempur-Pedic owners

Most off gassing lasts a few days but can persist considerably longer in some cases.

length of tempurpedic off gassing

Some owners report walking on their new mattress to speed up the off gassing process (as well as the break-in period).

More information: See our memory foam mattress off gassing research.


Sleeping Hot / Heat Retention

Non-Breeze Models

About 13-16% of non-Breeze Tempur-Pedic owners report that their bed absorbs and retains their body heat to an unnatural and uncomfortable extent – especially in summer months.

No other major mattress brand included in our research has a higher percentage of owners complaining about heat being trapped than Tempur-Pedic. And woman report more heat problems with their Tempur-Pedic than men by as much as a 2-1 ratio.

To minimize such issues, most models feature a moisture-wicking cover to aid in maintaining dryness and coolness.

Also, some owners report achieving heat-trap relief by not using a mattress protector. Doing so, however, runs the risk of soiling or staining the mattress which can void the warranty.

Breeze Models

Four (recently revised and likely improved) Breeze models are available: Cloud Luxe Breeze, Cloud Supreme Breeze, Contour Elite Breeze, and Flex Supreme Breeze. (They are currently priced $1000 more than their non-Breeze counterparts).

Breeze models have material in the cover and comfort layer designed to sleep cooler. Owner experience data suggests that Breeze models have historically had about 30% fewer heat-trap related complaints than their non-Breeze counterparts. The newly revised models appear to perform even better.

Tempurpedic sleeping hot chart
* partial estimate

More information: See our mattress heat retention research as well as Temperature Control for possible ways to combat mattress heat problems.



Ease of Moving On And Getting Up Off

Memory foam – especially the higher-density memory foam used in several Tempur-Pedic models – is at least somewhat sensitive to weight and temperature. This means that the sleeper may sink into the foam to some extent and that the foam may contour and mold to the sleeper's body.

This can make moving on the bed or getting up off of it difficult as at least 15% of owners report the problem. Those owners who change positions frequently, are weak from sickness or injury, or are elderly have the most complaints regarding difficulty of movement.

Many newer Tempur-Pedic models – namely Flex – provide less resistance to bodily movement than the more established models.

Tempurpedic ease of movement chart


Mattress Weight

A complaint by Tempur-Pedic owners, especially owners of thicker / more expensive models, is the heavy weight of the mattress. The weight, according to owners, causes the bed to be difficult to transport / move / handle and can make changing sheets or removing the cover difficult as well. At least two people are often needed to transport / move / handle the bed.

At least 7% of Tempur-Pedic owners have complaints about weight; no other mattress brand included in our research has a higher complaint rate regarding heavy weight.

Tempurpedic weight chart


Motion Isolation

Memory foam mattresses in general, including Tempur-Pedic, localize and absorb motion. This characteristic allows one person to move around on or get up off the bed without the other person being much disturbed or disturbed at all by the movement.

Tempur-Pedic's use of higher-density foam in many of its beds may give it a slight edge in motion isolation over its less-dense competition. At least 15% of Tempur-Pedic owners praise the mattress for having good-to-excellent motion isolation. It should also be noted that motion transfer usually cannot be totally eliminated due to the use of shared linens.

Tempurpedic bed motion isolation chart
* partial estimate


Sleep Quality

tossing and turning

At least 25% of owners say they toss and turn less since sleeping on their Tempur-Pedic mattress. This is likely mainly due to the fact that the mattresses often minimize pressure points and the need to change positions to maintain comfort. Less tossing and turning may also be due to the fact that Tempur-Pedic beds, especially the Contour and Cloud models, resist and discourage bodily movement at least somewhat.

tempurpedic tossing turning chart

Restful Sleep

At least 25% of owners report that they sleep better since they began sleeping on their Tempur-Pedic mattress. They often cite the lack of pressure points and the improved comfort and support as reasons why they sleep better. Some owners also say they sleep more efficiently on the bed. In other words, they say they sleep more soundly and can spend less time in bed as a result.

Tempurpedic restul sleep chart


Noise

The Tempur-Pedic Choice is a memory foam / air hybrid. Its level of support / firmness can be adjusted by the use of an electric air pump. The noise made by the operation of this pump may be disturbing to some sleepers. The Flex uses springs which may squeak, creak or clunk on occasion. All other Tempur-Pedic models are silent.

The mattress foundation, however, may creak, usually due to poor assembly. About 7% of Tempur-Pedic bed owners complain of a less-than-silent foundation.

Tempurpedic noise chart


Break-In Period Duration

Tempur-Pedic mattresses tend to have a significantly longer than average break-in period. This is especially a problem for side sleepers as they may experience some hip and shoulder discomfort due to high firmness. Most Tempur-Pedic owners report that their mattress breaks in within two months of regular use. Some owners report walking on their mattress to speed up the break-in process.

Tempurpedic break in period chart
* partial estimate


Sex Suitability

Owner opinion is generally split in regard to the suitability of Tempur-Pedic mattresses for sex. The characteristics of memory foam, especially higher-density foam, can make some aspects of sex better and some worse, say owners.

The Flex models with their spring support system are likely the most sex friendly among the Tempur-Pedic models for the majority of people.

The middle area of the Choice models can be less than ideal for cuddling especially if each side of the bed has a very different firmness setting.

Tempurpedic love making suitablity / sex
* partial estimate

More information: See the sex and mattresses comparison.


Temperature Sensitivity

Tempur-Pedic mattresses tend to be significantly firmer when cold – that is, firmer when room temperature is below about 70 degrees.

As a result, about 10% of owners complain that the bed is uncomfortably firm for the first few minutes when getting into bed or when moving to a new area of the bed during the night. The foam, however, gets softer and more comfortable as the sleeper's body warms it. By contrast, high room temperature can give the mattress a softer and "squishy" feel.

Temperature sensitivity also has an upside in that it allows the Tempur-Pedic to mold to one's body resulting in support and comfort. However, 3% of owners say they do not like the sensation of the bed molding to their body because it gives them the feeling they are sleeping in, to use their words, "mud," "clay," or "quicksand."

temperature sensitivity comparison chart
* partial estimate


Topper Usage

Less than 7% of Tempur-Pedic owners report needing to add a topper to their mattress to improve comfort. This rate is better than that for all mattresses overall, all memory foam mattresses overall, and all mattresses priced similar to Tempur-Pedic.

tempurpedic topper usage compare


Tempur-Pedic Mattress Foundation

Tempur-Pedic requires that their mattresses use a "firm, solid-surface, non-spring foundation or adjustable bed base." If an unacceptable foundation is used, the mattress warranty will be voided according to Tempur-Pedic. Of course, using a properly assembled foundation sold by Tempur-Pedic will eliminate the risk of using an improper foundation.


Tempur-Pedic Adjustable Bed Bases

Tempur-Pedic Ergo adjustable bed bases allow a person to raise the head and foot of their mattress for comfort, heath and convenience benefits. See how Ergo adjustables compare to the competition.


Tempur-Pedic Vs Sleep Number

Tempur-Pedic and Sleep Number beds have similar owner satisfaction rates but often different pros and cons. See Tempur-Pedic vs Sleep Number for a detailed comparison.


Warranty

The Tempur-Pedic warranty is 10 years total, non-prorated coverage. (For the Choice models, there is 5-year non-prorated coverage on pumps, hoses and remotes.) This is about average compared to all mattresses.

tempurpedic warranty ratings

Sagging Coverage

For mattresses overall, sagging is the top consumer complaint. Tempur-Pedic has among the best sagging coverage of any mattress brand. While other brands on average often require more than 1.25 inches of mattress sagging before warranty coverage kicks in, Tempur-Pedic requires only more than .75 inch.

sagging coverage comparison

Softening Covering

Tempur-Pedic's warranty covers an abnormal increase in mattress softening, but such softening is not defined leaving it open to subjective opinion. Tempur-Pedic owner experience data shows that this is a potential weakness of the warranty as softening can be just as common and problematic as sagging. In fairness, however, no other mattress company definitively covers softening either.


Tempur-Pedic Model Ratings, Prices and Comments

Additional sizes than what appear below are often available including CA king, split king and split CA king. A foundation (often $150-$500 ) is not included in the prices.

  Owner Satis- faction (sample) Price Back Sleep Friendly** Side Sleep Friendly** Stomach Sleep Friendly** Firm- ness Conform- ing Ability***
Flex Prima 10" 83%
(144)
$1600 tw
$1950 dbl
$2100 qn
$2700 kg
avg-sized person: good

large person: good

small person: good to fair
avg-sized person: good to fair

large person: good to fair

small person: fair
avg-sized person: good

large person: good to fair

small person: good to fair
med-firm low - moderate
COMMENT: Spring / foam hybrid with mostly conventional mattress characteristics and feel as opposed to those of a traditional Tempur-Pedic mattress.
Flex Supreme 11.5" 82%
(129)
$2200 tw
$2550 dbl
$2700 qn
$3300 kg
avg-sized person: good

large person: good to fair

small person: good to fair
avg-sized person: good

large person: good to fair

small person: good to fair
avg-sized person: good

large person: fair

small person: good to fair
med low - moderate
COMMENT: Spring / foam hybrid.
Flex Supreme Breeze 11.5" 83%* (11) $3200 tw
$3550 dbl
$3700 qn
$4300 kg
avg-sized person: good

large person: good to fair

small person: good to fair
avg-sized person: good

large person: good to fair

small person: good to fair
avg-sized person: good

large person: fair

small person: good to fair
med low - moderate
COMMENT: Spring / foam hybrid. Breeze comfort layer and cover allow mattress to sleep cooler than non-Breeze Flex Supreme for most owners.
Flex Elite 12.5" 82%
(54)
$2800 tw
$3150 dbl
$3300 qn
$3900 kg
avg-sized person: good

large person: good to fair

small person: good to fair
avg-sized person: good

large person: good to fair

small person: good to fair
avg-sized person: good to fair

large person: fair

small person: good to fair
med-soft moderate
COMMENT: Spring / foam hybrid. Among Flex models it has characteristics most similar to those of a traditional Tempur-Pedic mattress.
Contour Supreme 11.5" 83%
(106)
$1700 tw
$2050 dbl
$2200 qn
$2800 kg
avg-sized person: good

large person: good

small person: fair
avg-sized person: good to fair

large person: good

small person: fair to poor
avg-sized person: good to fair

large person: good

small person: fair
extra firm moderate
COMMENT: Tends to be firm while still conforming and minimizing pressure points. Often performs above average for back pain relief.
Contour Elite 12.5" 83%
(88)
$2500 tw
$2850 dbl
$3000 qn
$3600 kg
avg-sized person: good

large person: good

small person: fair
avg-sized person: good to fair

large person: good

small person: fair
avg-sized person: good to fair

large person: good to fair

small person: fair
firm moderate - high
COMMENT: -- Tends to be quite firm while still conforming and minimizing pressure points. Often performs above average for back pain relief.
Contour Elite Breeze 12.5" 83%* $3500 tw
$4000 qn
$4600 kg
avg-sized person: good

large person: good

small person: fair
avg-sized person: good to fair

large person: good

small person: fair
avg-sized person: good to fair

large person: good to fair

small person: fair
firm moderate - high
COMMENT: Breeze comfort layer and cover allow mattress to sleep cooler than non-Breeze Contour Elite for most owners.
Contour Rhapsody Luxe 13.5" 79%
(97)
$3000 tw
$3500 qn
$4100 kg
avg-sized person: good

large person: good

small person: good to fair
avg-sized person: good to fair

large person: good

small person: fair
avg-sized person: good to fair

large person: good to fair

small person: fair
med- firm high
COMMENT: Somewhat less firm but more conforming than Contour Elite.
Grandbed 15" 77%
(43)
$7500 qn
$8600 kg
avg-sized person: good

large person: good to fair

small person: fair
avg-sized person: good

large person: good to fair

small person: fair
avg-sized person: good to fair

large person: fair

small person: fair
med- soft very high
Comment: Highly luxurious, conforming and heavy. Questionable value.
Cloud Prima 10" 84%
(86)
$1200 tw
$1550 dbl
$1700 qn
$2300 kg
avg-sized person: good

large person: good to fair

small person: good to fair
avg-sized person: good

large person: fair

small person: good to fair
avg-sized person: good

large person: fair

small person: good to fair
med low - moderate
COMMENT: Tempur-Pedic's lowest priced model.
Cloud Supreme 11.5" 77%
(149)
$2000 tw
$2350 dbl
$2500 qn
$3100 kg
avg-sized person: good

large person: good to fair

small person: good to fair
avg-sized person: good

large person: fair

small person: good to fair
avg-sized person: good to fair

large person: fair

small person: good to fair
med- soft moderate
COMMENT: Likely most polarizing Tempur-Pedic model. Owners often either love it or hate it.
Cloud Supreme Breeze 11.5"

80%* (10)

$3000 tw
$3350 dbl
$3500 qn
$4100 kg
avg-sized person: good

large person: good to fair

small person: good to fair
avg-sized person: good

large person: fair

small person: good to fair
avg-sized person: good to fair

large person: fair

small person: good to fair
med- soft moderate
COMMENT: Breeze comfort layer and cover allow mattress to sleep cooler than non-Breeze Cloud Supreme for most owners.
Cloud Elite 12.5" 78%
(89)
$2700 tw
$3050 dbl
$3200 qn
$3800 kg
avg-sized person: good

large person: good to fair

small person: good to fair
avg-sized person: good to fair

large person: fair

small person: good to fair
avg-sized person: fair

large person: fair to poor

small person: good to fair
soft moderate
COMMENT: --
Cloud Luxe 13.5" 79%
(139)
$3200 tw
$3700 qn
$4300 kg
avg-sized person: good to fair

large person: fair

small person: good
avg-sized person: good to fair

large person: fair

small person: good to fair
avg-sized person: fair

large person: fair to poor

small person: fair
extra soft moderate
COMMENT: Tempur-Pedic's softest model.
Cloud Luxe Breeze 13.5" 81%* $4200 tw
$4700 qn
$5300 kg
avg-sized person: good to fair

large person: fair

small person: good
avg-sized person: good to fair

large person: fair

small person: good to fair
avg-sized person: fair

large person: fair to poor

small person: fair
extra soft moderate
COMMENT: Breeze comfort layer and cover allow mattress to sleep cooler than non-Breeze Cloud Luxe for most owners.
Choice Supreme 13" 78%
(35)
$2700 tw
$3200 qn
$3800 kg
avg-sized person: good

large person: good

small person: good to fair
avg-sized person: good

large person: good

small person: good to fair
avg-sized person: good

large person: good

small person: good to fair
med-soft to firm moderate
COMMENT: Air / foam hybrid. Its mechanical nature allows for adjustable firmness / support for each side. 15%+ of owners report problems needing repair. Competitor to Sleep Number especially.
Choice Luxe 14" 77%
(27)
$3200 tw
$3700 qn
$4300 kg
avg-sized person: good

large person: good

small person: good to fair
avg-sized person: good

large person: good

small person: good to fair
avg-sized person: good

large person: good to fair

small person: good to fair
soft to med- firm moderate
COMMENT: Air / foam hybrid. Its mechanical nature allows for adjustable firmness / support for each side. 15%+ of owners report problems needing repair. Competitor to Sleep Number especially.

* Estimate to partial estimate given model newness.

** Sleep position ratings indicate what tends to be true for owners; your personal evaluation may differ. See the mattress firmness guide to learn which firmness may be best for you and your sleep position.

*** The higher the conforming support, the slower the mattress will respond and the more it will tend to strongly contour and mold to the sleeper's body. This can provide equalized support and minimization of pressure points, but it can also make it somewhat difficult to move on the bed and get up off of it. Learn more.


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