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Based on 1,736 Owner Experiences Gathered From 631 Sources
THE GOOD. Tempur-Pedic is often the standard by which other memory foam mattresses are judged. Mattress lifespan, availability, and overall company reputation have historically been above average.
THE BAD. Tempur-Pedic is often 20-50% higher in price than mattresses with similar specs, benefits and owner satisfaction. Compared to the average mattress, Tempur-Pedic is often 1) more difficult to move on, 2) more likely to off gas, 3) at least somewhat more likely to retain heat. Important product specifications are often not disclosed.
THE COMPANY. Tempur-Pedic (Tempur Sealy) makes mid- to luxury-level memory foam beds ranging in price from $1,100 to $8,500. The company – in business since 1992 and headquartered in Lexington, KY – largely originated the memory foam mattress market.
THE COMPETITION. Serta iComfort, Sealy Optimum, and Simmons ComforPedic are the main competition to Tempur-Pedic, but there are many other competitors such as Sleep Number (see Sleep Number vs Tempur-Pedic). Also see the memory foam mattress reviews – summary and the mattress comparison and to learn how other brands compare to Tempur-Pedic.
Tempur-Pedic Ratings: Overview
Longevity / Lifespan Ratings
Off Gassing / Initial Odor
Ease of Moving On and Getting Up Off
Sleeping Position Suitability
Company Reputation Ratings
Model Prices, Specifications & Comments
Tempur-Pedic vs Sleep Number
Sleep Like The Dead has collected over 1,700 Tempur-Pedic bed owner reviews and comments from hundreds of online message boards and other credible sources. We receive no compensation in any form from any company, organization or individual to affect in any way or degree the content or findings of our mattress research. Learn more about our unbiased and accurate research methodology.
The ratings below are based on 1,700+ consumer reviews of the various Tempur-Pedic bed models including:
Ratings below are averages based on the model lineup overall; ratings may vary somewhat for individual models.
|Owner satis- faction||b+||b+||B||B4||B|
|Back sleep friendly||A-||b||B+||B+4||B|
|Side sleep friendly||C||a-||B+||B-4||B|
|Front sleep friendly||C-||C||B+||B4||B|
|Easy to move on||d||c-||C+||B-4||B-|
|Easy to get up off||d||c-||b||B4||B|
|Heavy person friendly||A-||B-||B+||B+4||B-|
|Light person friendly||D+||b-||C+||C+4||C+|
|No initial odor||d+||c-||C||C-4||c-|
|Not heat trap||d5||D+5||C-||C-4||c-|
|Not firm when cold||d-||D+||D+||D+4||D+|
|Good for sex||c-||c||C+||B-4||B-|
|Firmness||firm to soft||med-soft to ultra soft||firm to soft||med soft to med firm||med to med-soft|
|Confor- ming support||mostly high||med to high||med||low to med||low to med|
|Mattress type||foam||foam||foam / air6||foam / springs||foam|
Tempur-Pedic beds overall as a group have 81% owner satisfaction ( ). Owner satisfaction for the specific models is as follows: Grand 81%; Contour Allura 81%; Rhapsody 79%; Choice models 79%; Cloud models overall 83%; Contour Elite and Supreme models 80%; Weightless models 79%.
* partial estimate
Tempur-Pedic's overall owner satisfaction (81%) is the same as that of memory foam mattresses overall (81%) and higher than that of all mattresses overall (72%) which includes innerspring, air, memory foam, latex, water, futon.
The graph above shows that after the first two years of ownership Tempur-Pedic owner satisfaction is and remains higher than that of all mattresses overall. This is largely due to Tempur-Pedic beds historically having somewhat better longevity / durability than the average mattress.
It should be noted that the lower years of ownership have far more owner experiences associated with them than do the higher years. The lower years, therefore, mostly determine the overall owner satisfaction rates of 81% for Tempur-Pedic and 72% for all mattresses.
Most Tempur-Pedic models are fairly new to the market, and, consequently, long-term owner experience data for them is largely unavailable. What data is available indicates they have longevity similar to the more established models (such as Grand, Allura, Rhapsody) which do have significant long-term owner experience data available.
The graph below shows that consumers on average report keeping their Tempur-Pedic mattress for about nine years. Some owners keep the bed for a considerably longer time than nine years and some for a considerably shorter time.
|0 years||9 years||18 years|
Most memory foam mattress competitors to Tempur-Pedic have only limited owner experience data available regarding their longevity because they are fairly new to the market.
Based on what data is available, Tempur-Pedic's longevity appears to be better than that of the average memory foam mattress (and that of the average mattress overall).
Against entry-level memory foam mattresses ($700 or less), Tempur-Pedic often has at least twice the lifespan. Against mid-level memory foam mattresses ($700-$1500), Tempur-Pedic likely has a smaller but still significant longevity advantage. And against high-level memory foam mattresses ($1500 and up) – especially offerings from Sealy, Serta and Simmons – Tempur-Pedic appears to have some advantage.
* partial estimate
As a Tempur-Pedic mattress ages and wears, it is normal for it to become somewhat softer and, to a limited extent, sag or develop a body impression(s) due to loss of resiliency.
Premature softening / sagging, however, is significant softening / sagging that occurs when the mattress is fairly new, namely within four years of purchase.
Based on our collected consumer experience data, about 11% of Tempur-Pedic mattress owners report premature sagging / softening to an extent that significantly undermines comfort and support. (The cause of the sagging / softening is not clear, but the weight of the sleeper does not appear to be a large factor.)
For perspective, over 20% of innerspring mattress consumers report premature sagging. In other words, Tempur-Pedic beds overall are about two to three times less likely to have sagging problems compared to innerspring beds overall. Innerspring beds, however, usually do not soften as they age and wear as Tempur-Pedic beds can do.
The Tempur-Pedic Choice is different from other Tempur-Pedic models as it is an air / memory foam hybrid. The Choice's memory foam is capable over time of softening like that of the other Tempur-Pedic models. Sagging, however, is less likely with the Choice because it uses air for main support as opposed to foam.
The Choice, however, can develop problems that the other Tempur-Pedic models cannot, such as air leaks and pump malfunctions / breakdowns, which can render the bed largely unusable until repaired. Learn more about air bed characteristics, pros and cons.
The chart below shows the price for the average mattress, the price for the average memory foam mattress, and the prices for the various Tempur-Pedic models.
About 18% of Tempur-Pedic bed owners complain about the price they paid. No other major mattress brand in our research has a higher percent of owners complaining about price. It should be mentioned, however, that most Tempur-Pedic owners say their mattress is worth the money they spent.
In addition, with the introduction of less pricey Tempur-Pedic models, the number of complaints regarding price is decreasing somewhat.
More information: See prices for the various Tempur-Pedic models in the prices and specifications table below. For how Tempur-Pedic compares to the competition on price see mattress price comparison and memory foam mattress reviews - summary.
For at least 20% of owners, Tempur-Pedic beds relieve or even eliminate pain that one may feel both in and out of bed. Relief of back, shoulder, hip and joint pain are commonly noted.
While all Tempur-Pedic models perform well overall for relieving pain, the high density Contour models likely provide slightly better pain relief than the other models.
Other mattresses, such as the Sleep Number Bed, may equal Tempur-Pedic's potential to reduce pain, but none likely exceed it.
It should be noted, of course, that Tempur-Pedic beds do not relieve pain for everyone, and for about 6% of owners the beds cause pain, usually back and or shoulder pain.
More information: See our mattresses and back pain research.
Tempur-Pedic mattresses come in a variety of foam densities. See the specifications table for the densities of the various Tempur-Pedic models. Foam density determines many mattress characteristics, and the different densities each have their own advantages and disadvantages. For more details on density, see the memory foam density comparison.
Off gassing is the release of a gas or chemical-like odor that a mattress may give off when it is new. It is the result of the manufacturing and or packaging process. About 18% of Tempur-Pedic bed owners report significant off gassing which is higher than the rate for both mattresses in general and most other memory foam mattress brands.
Owner experience data shows that higher-density memory foam mattresses tend to off gas more often and more strongly than lower-density memory foam mattresses. Tempur-Pedic mattresses overall, especially the high density Contour models (Rhapsody, Allura, Grand), tend to have density that is equal to or higher than the density of most other memory foam mattresses.
Tempur-Pedic beds (and memory foam beds in general) can vary in how much they off gas. Most owners, as the chart below shows, report little or no off gassing problem.
Most off gassing lasts a few days but can persist considerably longer in some cases.
More information: See our memory foam mattress off gassing research.
About 10-14% of Tempur-Pedic owners (especially owners of Contour models such as Allura, Rhapsody, Grand) report that their bed absorbs and retains their body heat resulting in an unnaturally warm sleep surface especially in summer months.
No other mattress included in our research has a higher percentage of owners complaining about heat being trapped than Tempur-Pedic. Woman report more heat problems with their Tempur-Pedic than men by about a 2-1 ratio.
To minimize such issues, most models feature a moisture-wicking cover to aid in maintaining dryness and coolness. In addition, several Breeze models are available. These models have material in the cover and comfort layer that is designed to sleep cooler longer. Limited owner experience data shows that Breeze material does reduce heat trap complaints by about 30% compared to similar models without the material.
See Temperature Control for other possible ways to control heat problems.
* partial estimate
More information: See our mattress heat retention research.
Tempur-Pedic mattresses, especially the high density Contour models (Elite, Rhapsody, Allura, Grand), tend to be significantly firmer when cold – that is, firmer when room temperature is below about 70 degrees.
As a result, about 10% of owners complain that the bed is uncomfortably firm for the first few minutes when they get into bed or when they move to a new area on the bed during the night. The foam, however, gets softer and more comfortable as the sleeper's body warms it. By contrast, high room temperature can give the mattress a softer and "squishy" feel, owner data suggests.
Temperature sensitivity also has an upside in that it allows the Tempur-Pedic to mold to one's body resulting in supportiveness and comfort. However, 3% of owners say they do not like the sensation of the bed molding to their body because it gives them the feeling they are sleeping in, to use their words, "mud" or "quicksand."
* partial estimate
Memory foam is weight and temperature sensitive, especially the higher-density memory foam used in several Tempur-Pedic models. This means that the sleeper may sink into the foam to some extent and that the foam may contour and mold to the sleeper's body.
This can make moving on the bed or getting up off of it difficult for some people. At least 15% of owners report this problem. Those owners who change positions frequently, are weak from sickness or injury, or are elderly usually have the most complaints regarding difficulty of movement.
Many newer Tempur-Pedic models – namely Choice and Flex – provide less resistance to bodily movement than the more established models.
* partial estimate
Firmer and well-supported models tend to be most suited for back sleep.
Softer models tend to be best for side sleep.
Supportive, medium-firmness models tend to be best for stomach sleep.
* partial estimate
A complaint by Tempur-Pedic owners, especially owners of thicker and more expensive models, is the heavy weight of the mattress. The weight, according to owners, causes the bed to be difficult to transport / move / handle and can make changing the sheets or removing the cover difficult as well. At least two people, say owners, are often needed to transport / move / handle the bed.
At least 7% of Tempur-Pedic owners have complaints about weight; no other mattress included in our research has a higher rate of complaints regarding heavy weight.
Memory foam mattresses in general, including Tempur-Pedic, localize and absorb motion. This characteristic makes the mattresses couple friendly in that it allows one person to move around on or get up off the bed without the other person being much disturbed or disturbed at all by the movement.
Tempur-Pedic's use of higher-density foam in many of its beds may give it a slight edge in motion isolation over its less-dense competition. At least 15% of Tempur-Pedic owners praise the mattress for having good-to-excellent motion isolation.
Less than 2% of owners complain of poor motion isolation. Those that do complain are almost always people who have gone from a higher-density Tempur-Pedic model to a lower-density Tempur-Pedic model. It should also be noted that motion transfer usually cannot be totally eliminated due to the use of shared linens.
At least 12% of owners say they toss and turn less since sleeping on their Tempur-Pedic mattress. This is likely mainly due to the fact that the mattress minimizes pressure points and the need to change positions to maintain comfort. Less tossing and turning may also be due to the fact that Tempur-Pedic beds, especially the high density models (Rhapsody, Allura, Grand) resist and discourage bodily movement at least somewhat.
At least 15% of owners report that they sleep better since they began sleeping on their Tempur-Pedic mattress. They often cite the lack of pressure points and the improved comfort and supportiveness as reasons why they sleep better. Some owners also say they sleep more efficiently on the bed. In other words, they say they sleep more soundly and can spend less time in bed as a result.
With the exception of the Choice models, Tempur-Pedic mattresses are silent. The mattress foundation, however, may creak, usually due to poor assembly. About 7% of Tempur-Pedic bed owners complain of a less-than-silent foundation.
The Tempur-Pedic Choice is a memory foam / air hybrid. Its level of support / firmness can be adjusted by the use of an electric air pump. The noise made by the operation of this pump may be disturbing to some sleepers.
Owner opinion is generally split in regard to the suitability of Tempur-Pedic mattresses for love making. The characteristics of memory foam, especially higher-density foam, can make some aspects of love making better and some aspects worse, say owners.
More information: See the sex and mattresses comparison.
Tempur-Pedic's return policy when buying directly from them (by phone or online) generally gets mixed ratings. It consists of a 90-day trial period that allows the customer to return their mattress for an exchange or refund. While owners like this aspect, they do not like that they must often pay return shipping which can range from $200-$325.
Keep in mind that when buying a Tempur-Pedic mattress from an independent retailer they may not be obligated to honor the 90-day return policy.
Recently, Tempur-Pedic reduced its mattress warranty from 25 years total (first 10 years non-prorated, last 15 years prorated) to 10 years total, non-prorated coverage. (For the Choice models, there is 5-year non-prorated coverage on pumps, hoses and remotes.) Why this action was taken and what it means, if anything, in regard to the longevity of Tempur-Pedic mattresses is unclear at this time.
For mattresses overall, sagging is the top consumer complaint. Tempur-Pedic has among the best sagging coverage of any mattress brand. While other brands on average often require more than 1.25 inches of mattress sagging before warranty coverage kicks in, Tempur-Pedic requires only more than .75 inch.
Tempur-Pedic's warranty covers an abnormal increase in mattress softening, but such softening is not defined leaving it open to personal, subjective opinion. Tempur-Pedic owner experience data shows that this is a potential weakness of the warranty as softening can be just as common and problematic as sagging. In fairness, however, no other mattress company definitively covers softening either.
Consumers generally report Tempur-Pedic's customer service to be adequate or better when helping with before-sale questions, after-sale questions, delivery issues, and warranty claim resolution.
This rating refers to what extent Tempur-Pedic discloses the specifications of its mattresses. Although it had done so in the past, Tempur-Pedic no longer regularly discloses the thickness of the various layers of its mattresses nor their foam density. This can make it difficult for consumers to comparison shop and to make an informed buying decision.
SLTD Rating (Sleep Like The Dead's rating) for Tempur-Pedic is a "B." The rating is based on a combination of factors including product ratings by consumers, years in business, customer service, return policy, accuracy of marketing claims, transparency of specifications, warranty, Better Business Bureau (BBB) rating and rating stability, number of BBB complaints / business size ratio.
Tempur-Pedic (Tempur Sealy International Inc.) currently has an "A+" BBB rating. Learn more about BBB ratings and what they mean.
Tempur-Pedic's Better Business Bureau rating has been less than stable because the company recently albeit briefly had a "C" rating. Prior to this, however, the company had consistently maintained an "A+" rating.
194 complaints have been filed against the company in the past three years; this number is above average for a mattress company of its size.
The table below provides current pricing and estimated specifications for the various Tempur-Pedic models. Additional sizes than what are provided below are often available including CA king, split king and split CA king. A base / foundation (usually $200-$400 depending on size) is not included in the prices below.
|Comfort Layer (density)||Support Layer (density)||Base Layer||Cover||Firm-
|Conform- ing Support**|
|Weight- less Select||$1100 tw
|10"||1.2" memory foam (4 lbs)||3" memory foam (2 or 3 lbs)||5.2" regular foam||stretch top w/ suede||med||low - moderate|
|COMMENT: Discontinued but may still be available while supplies last. Not for those seeking a conforming / contouring mattress; has feel fairly similar to traditional spring mattress.|
|Weight- less Supreme||$1900 tw
|12"||2" memory foam (4 lbs)||3" memory foam (2 or 3 lbs)||7" regular foam||stretch top w/ suede||med- soft||low - moderate|
|COMMENT: Discontinued but may still be available while supplies last. Not for someone seeking a highly conforming / contouring mattress, but it is somewhat more conforming / contouring than Weightless Select.|
|Flex Prima||$1500 tw
|10"||memory foam (4 lbs)||memory foam (2 or 3 lbs)||pocket coils||.75" stretch top w/ grey cloth||firm||low - moderate|
|COMMENT: New model. Comfort layer and cover are designed to sleep cooler longer.|
|Flex Supreme||$2100 tw
|11.5"||memory foam (4 lbs)||memory foam (2 or 3 lbs)||pocket coils||.75" stretch top w/ grey cloth||med||low - moderate|
|COMMENT: New model. Comfort layer and cover are designed to sleep cooler longer.|
|Flex Elite||$2700 tw
|12.5"||memory foam (4 lbs)||memory foam (2 or 3 lbs)||pocket coils||.75" stretch top w/ grey cloth||med- soft||moderate|
|COMMENT: New model. Comfort layer and cover are designed to sleep cooler longer.|
|Contour Supreme||$1700 tw
|11.5"||1.2" memory foam (5 lbs)||2.8" memory foam (4 or 5 lbs)||7" regular foam||.75" stretch top w/ grey cloth||firm||moderate|
|COMMENT: Firmest Tempur-Pedic model and not well suited for most side sleepers. Closest in similarity to discontinued Classic bed.|
|Contour Elite||$2400 tw
|12.5"||2" memory foam (7 lbs)||3" memory foam (4 or 5 lbs)||7" regular foam||.75" moisture wicking stretch top||med- firm||moderate - high|
|COMMENT: Firm and likely not ideally suited for most side sleepers.|
|Contour Rhapsody Luxe||$3000 tw
|13.5"||1.2" memory foam (7 lbs)||3.8" memory foam (4 lbs)||8" regular foam||.75" moisture wicking stretch top||med- firm||high|
|COMMENT: Somewhat more conforming than Contour Rhapsody Breeze. Closest in similarity to discontinued Celebrity bed.|
|Contour Rhapsody Breeze||$3400 tw
|12"||1.2" memory foam (7 lbs)||2.8" memory foam (4 lbs)||8" regular foam||cooling material w/ suede||med- firm||moderate - high|
|COMMENT: Comfort layer and cover are designed to sleep cooler longer. Has about 30% fewer complaints for heat buildup compared to Rhapsody Luxe.|
|contour Allura||$3800 tw
|13.5"||2" memory foam pillowtop (7 lbs)||2.8" memory foam (5 lbs)||8.6" regular foam||silk blend w/ suede||med||high|
|COMMENT: Allura is Tempur-Pedic's only pillowtop model.|
|15"||3.2" memory foam (7 lbs)||4" memory foam (5 lbs)||8" regular foam||quilted silk / cash- mere w/ suede||med- soft||very high|
|Comment: Ultra luxurious, conforming and heavy. Long break-in period likely.|
|8"||1.2" memory foam (4.1 lbs)||1.6" memory foam (4 or 5 lbs)||5.2" regular foam||stretch top w/ suede||med- soft||low - moderate|
|COMMENT: Discontinued but may still be available while supplies last. Low profile compared to other Tempur-Pedic models. May not be well suited for 200+ lbs people.|
|Cloud Prima||$1200 tw
|10"||1.2" memory foam (4 or 5 lbs)||1.6" memory foam (4 or 5 lbs)||7" regular foam||.75" moisture wicking stretch top||med- soft||low - moderate|
|COMMENT: May not be well suited for larger people (220+ lbs) due to 10" thickness.|
|Cloud Supreme||$2000 tw
|11.5"||1.2" memory foam (4.1 lbs)||1.6" memory foam (5.3 lbs)||8" regular foam||.75" moisture wicking stretch top||med- soft||low - moderate|
|COMMENT: Popular model.|
|Cloud Supreme Breeze||$2700 tw
|11"||2" memory foam (4.1 lbs)||2" memory foam (5.3 lbs)||7" regular foam||cooling material w/ suede||med- soft||moderate|
|COMMENT: Comfort layer and cover are designed to sleep cooler longer. Has about 30% fewer complaints for heat buildup compared to Cloud Supreme.|
|Cloud Elite||$2600 tw
|12.5"||2" memory foam (4.1 lbs)||2" memory foam (5.3 lbs)||8" regular foam||.75" stretch top w/ grey cloth||soft||moderate|
|Cloud Luxe||$3200 tw
|13.5"||2" memory foam (4.1 lbs)||3" memory foam (7 lbs)||8" regular foam||.75" moisture wicking stretch top||ultra soft||moderate|
|COMMENT: Tempur-Pedic's softest model. Not well suited for most stomach sleepers.|
|Cloud Luxe Breeze||$4200 tw
|13"||2.75" memory foam (4.1 lbs)||2" memory foam (7 lbs)||8.25" regular foam||cooling material w/ suede||ultra soft||moderate|
|COMMENT: Comfort layer and cover are designed to sleep cooler longer. Has about 35% fewer complaints for heat buildup compared to Cloud Luxe.|
|Cloud Allura||$3800 tw
|13.5"||2" memory foam pillowtop (5 lbs)||2.8" memory foam (4 lbs)||8.6" regular foam||silk blend w/ suede||soft||moderate - high|
|COMMENT: Discontinued but may still be available while supplies last. Tempur-Pedic's only pillowtop model. Softer, somewhat less contouring and temperature sensitive than Contour Allura.|
|Choice Supreme***||$2700 tw
|13"||3" memory foam (3 or 4 lbs)||air chambers for head / foot and lumbar||stretch top||med- soft to firm||moderate|
|COMMENT: Competitor to Sleep Number (model m7 especially). Learn more in the Tempur-Pedic vs Sleep Number comparison.|
|Choice Luxe***||$3200 tw
|14"||5" memory foam (3 or 4 lbs)||air chambers for head / foot and lumbar||stretch top||soft to med- firm||moderate|
|COMMENT: Competitor to Sleep Number (model m7 especially); likely well suited for side sleepers. Learn more in the Tempur-Pedic vs Sleep Number comparison.|
* Back sleepers tend to prefer medium to firm, side sleepers medium to soft, and stomach sleepers medium.
** The higher the conforming support, the more the mattress will tend to strongly contour and mold to the sleeper's body. This can provide equalized support and minimization of pressure points, but it can also make it somewhat difficult to move on the bed and get up off of it. Learn more.
*** The Choice models have three to six air chambers (powered by an electric pump) providing independent and adjustable support for the head / foot and lumbar areas. Queen and king sizes have the ability to adjust both sides of the mattress individually.
Tempur-Pedic requires that their mattresses use a "firm, solid-surface, non-spring foundation or adjustable bed base." In other words, box-spring foundations and slat foundations are unacceptable. If an unacceptable foundation is used, the mattress warranty will be voided, according to Tempur-Pedic. Of course, using a properly assembled foundation sold by Tempur-Pedic will eliminate the risk of using an improper foundation.
Tempur-Pedic and Sleep Number beds have similar owner satisfaction rates but often different pros and cons. See Tempur-Pedic vs Sleep Number for a detailed comparison.
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