Mattress Ratings >> Memory Foam Mattresses > Sleep Science Mattress Reviews
Sleep Science / Ara Mattresses → Review, Ratings & Complaints Based on 91 Owner Experiences
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last updated February 23, 2011
What You Need To Know
Owner Satisfaction: Sleep Science / Ara mattresses overall have 70% owner satisfaction.
Pros: Good longevity / durability overall; motion isolation; generally won't retain heat.
Cons: Owner satisfaction below average; limited pain relief; off gassing / initial odor; heavy.
Price: $800-$1900 depending on model.
Competition: See how Sleep Science / Ara compares to the competition in the memory foam mattress reviews – summary.
Where Buy?: The product is generally available only online, namely costco.com. See buying a mattress online: what you should know.
Sleep Science / Ara Mattress Ratings
The Sleep Science / Ara mattress report below is based on 91 owner / consumer reviews and experiences. The data was gathered using an unbiased, accurate methodology.
| Owner satisfaction | fair | 70% of Sleep Science / Ara memory foam mattress owners included in our research are satisfied with the product. Several similarly priced brands perform better. |
| Durability / longevity | good | There are only a few reports of premature sagging / development of body impressions. |
| Price | fair | Price is $800-$1900 for a queen depending on the model. Sleep Science models start at a lower price than Ara. 10% of owners praise their Sleep Science mattress for its value and general comparability to the more expensive Tempurpedic. |
| Less pain | fair | At least one-third of owners report less pain, and about 15% report increased pain usually from lack of support or excessive firmness. (See mattresses and pain relief for more analysis.) |
| Firmness variety | fair | Most owner complaints often relate to excessive firmness for Sleep Science models and excessive softness for Ara mattress. |
| Motion isolation | Good | Performs well in regard to absorbing motion from one person so that other person is not disturbed. |
| No initial odor / off gassing | fair | About 15% of owners report initial odor which is consistent with memory foam mattresses overall. (See memory foam off gassing for more analysis.) |
| Easy to move on | fair | Given the fairly high density of the bed, Ara has a significant number of complaints regarding the sleeper sinking into the mattress and having movement difficulty. Sleep Science has no complaints on this issue. |
| No sleeping hot | good | Less than 2% of consumers report heat trap problems. |
| Good for sex | Fair | Memory foam bed owners often have differing thoughts on this issue. (See mattresses and sex for analysis). |
| No noise | good | Sleep Science / Ara mattresses are silent under all conditions, but foundation may creak. |
| Lightweight | poor | Heavy weight is a top complaint of Sleep Science / Ara mattress and memory foam mattresses in general. |
| Warranty | fair | 10 years. The entire warranty length is non-pro-rated which means there is no cost to you to repair / replace mattress, not including transportation costs. (See mattress warranties: what you should know.) |
| Return policy | good | Costco has the most generous return policy among retailers that sell Sleep Science / Ara. (See returning a mattress: what you should know.) |
| Customer service | good | Several owners note that Sleep Science customer service is above average. |
| Better Business Bureau (BBB) ratings | good | The parent company is South Bay International, and it has an "A+" rating. |