Mattress Ratings >> Innerspring Mattresses > Spring Air Mattress Reviews
Spring Air Innerspring Mattresses (Back Supporter, Four Seasons) → Review, Ratings & Complaints Based on 159 Owner Experiences
Page last updated January 11, 2011
What You Need To Know
Owner Satisfaction: Spring Air innerspring mattresses (Back Supporter, Four Seasons) have 46% owner satisfaction overall.
Price (queen): $500-$1,800 depending on specific model.
Pros: Many models value priced; few reports of heat retention.
Cons: Low owner satisfaction; below-average longevity / durability.
What Is It?: Spring Air Back Supporter and Four Seasons models are entry- to mid-level innerspring mattress.
Competition: Sealy, Simmons, Serta and several other innerspring mattress brands. Find out how Spring Air compares to them in the Innerspring Mattress Reviews – Summary.
Other Spring Air Mattresses: Back Supporter / Sleep Sense (latex and foam); Chattam & Well (innerspring luxury brand).
Spring Air Mattress (Back Supporter, Four Seasons) Ratings
The Spring Air innerspring mattress ratings below are based on 150+ consumer reviews of Back Supporter and Four Seasons innerspring models. The data was gathered using an unbiased, accurate methodology.
| Owner satisfaction | F | With 46% owner satisfaction, Spring Air innerspring mattresses (Back Supporter and Four Seasons) have the lowest rating of any mattress included in our research. Based on limited owner experience data, Spring Air latex and memory foam mattresses tend to rate considerably better. |
| Durability / longevity | D- | The main cause of dissatisfaction among Spring Air innerspring mattress owners is premature sagging. About 40 percent of consumers report sagging which results in a loss of support or comfort occurring within the first three of ownership. No other mattress included in our research has a higher percentage of owners reporting sagging. This percent is based on Spring Air reviews collected from the past several years; Spring Air mattresses manufactured recently may be less likely to sag. |
| Price | b- | $500-$1800 is often the price range for a queen Back Supporter or Four Seasons model. Owner experience data suggests that higher-priced Spring Air models have similar owner satisfaction as lower-priced models. |
| Less pain | D+ | Sagging of the bed and the corresponding loss of support can cause pain, especially back pain for at least 15% of owners. (See mattresses and pain relief for general analysis.) |
| Motion isolation | c- | Spring Air rates about average on this issue. In other words, movement by one person on the mattress will be somewhat felt by another person on the bed. |
| No initial odor / off gassing | b- | There are a moderate number of complaints regarding the issue of there being an initial smell when the product is new. |
| No sleeping hot | b+ | Under 3 percent of consumers report that their Spring Air bed acts as a heat trap. |
| Good for sex | c- | Sagging of the bed may cause intimacy to be uncomfortable. (See mattresses and sex for analysis). |
| No noise | A | Less than one percent of consumers report that their Spring Air makes noise when lied upon or moved on. |
| Lightweight | c+ | More expensive Spring Air models are heavier than less expensive ones. |
| Warranty | c | Spring Air mattresses have a non-prorated 10-year warranty; Sealy, Simmons and Serta have similar warranties. (See mattress warranties: what you should know.) |
| Customer service | c | Owners complain that customer service is, at least sometimes, not helpful enough in regard to assisting customers get compensated for premature sagging. |
| Better Business Bureau (BBB) rating | f | Spring Air International has an "F" rating with the Better Business Bureau and has had this rating for at least the past year. |
| Number of BBB complaints | b | Spring Air International has had 12 complaints over the past three years which is better than average for a mattress manufacturer of its size. The complaints were related to product quality and warranty issues. |