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Based on 184 Consumer Experiences
THE GOOD: Many models are value priced. There are few reports of heat retention or off gassing. Owner satisfaction has been improving somewhat in recent years.
THE BAD: Spring Air innerspring beds – like innerspring beds in general – have below average owner satisfaction mainly due to below average longevity / durability. Availability in stores is limited.
THE MATTRESSES: Spring Air (in business since 1926) makes Back Supporter and Four Seasons models which are entry- to mid-level innerspring mattresses ranging from nine to 17 inches in thickness. The comfort layer contains one or more of the following materials: regular foam, memory foam, latex, cashmere fibers, silk/wool fibers, encased mini coils.
THE COMPETITION: Main competitors are Sealy, Simmons, Serta and several other innerspring mattress brands. Find out how Spring Air compares in the Innerspring Mattress Reviews – Summary or Mattress Comparison.
The ratings below are based on 180+ consumer reviews which were gathered using an unbiased, accurate methodology.
|Owner satisfaction||d||Spring Air innerspring mattresses, including Back Supporter, have 60% owner satisfaction. ( ) Learn more.|
|Durability / longevity||D||Sagging is the main cause of dissatisfaction among Spring Air innerspring mattress owners. About 25% report sagging which results in a loss of support or comfort occurring within the first three to four years of ownership. Recent owner experience data suggests that durability may be somewhat improving.|
|Price||B-||$440-$2250 is often the price range depending on size and model, not including foundation. Thicker models tend to be more expensive.|
|Less (back) pain||c||Mattress sagging and the corresponding loss of support can cause pain, especially back pain for 15%+ of owners. (See mattresses and pain relief for general analysis.)|
|Motion isolation||c||Spring Air rates about average overall on the issue of preventing movement made by one person from being felt by another. Isolation may vary by model; those with pocket coils tend to perform best.|
|No initial odor / off gassing||b-||There are a moderate number of complaints regarding the issue of there being an initial smell when the product is new.|
|No sleeping hot||b||Under 4% of consumers report that their bed acts as a heat trap to an uncomfortable extent.|
|Good for sex||B-||Sagging of the bed may cause intimacy to be uncomfortable or difficult. (See mattresses and sex for general analysis.)|
|No noise||C||About 5% of Spring Air consumers report that their mattress makes noise. Models with pocket coils tend to perform best.|
|Ease to lift, handle, move||c+||The mattresses weigh 60 to 120 pounds with 80 pounds being about average. The more expensive, thicker models are heavier than the less expensive, thinner ones.|
|Specs disclosed||B-||This rating refers to what extent Spring Air discloses the specifications of its beds. The company tends to do a good job of providing thickness measurements for the various layers of its mattresses, but details on the makeup of the materials is limited. As a result, comparison shopping and making an informed buying decision can be somewhat impeded.|
|Warranty||c||Spring Air mattresses have a non-prorated 10-year warranty; Sealy, Simmons and Serta have similar warranties. (See mattress warranties: what you should know.)|
|Customer service||c+||Customer service is considered no better than average in its helpfulness and responsiveness.|
|Availability||C-||Spring Air is often found at smaller retailers and may be difficult to locate in many cities.|
|Better Business Bureau (BBB) rating||A+||Spring Air International currently has a "A+" rating with the BBB. Its rating is increasingly stable.|
|Sleep Like The Dead (SLTD) Rating||C||SLTD rating for Spring Air is based on several factors including product ratings by consumers, years in business, customer service, specifications transparency, warranty, BBB rating and rating stability, number of BBB complaints / business size ratio.|
Spring Air innerspring mattresses overall currently have 60% owner satisfaction based on 184 reviews. This rate is about average compared to innerspring mattresses overall but below the average of all mattresses (72%).
The Spring Air innerspring mattress ratings are based on 180+ owner reviews of the Back Supporter and Four Seasons innerspring coil models and possibly similar discontinued models.
Over two-thirds of our Spring Air mattress owner experience data was collected from credible online / discussion and message boards. The remaining data was gathered from product review websites.
Find out more about our mattress research methodology and sources.
– At least 22% of Spring Air innerspring mattress consumers report significant sagging. About 12% report pain of some kind, including back pain, resulting from the sagging.
– Spring Air fairly recently improved its rating with the Better Business Bureau to A+.
– Spring Air beds overall rate about average on the issue of motion isolation, that is, the preventing of movement made by one person from being felt by another.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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