Based on 168 Consumer Experiences Gathered From 22 Sources
THE GOOD: Many models value priced • a variety of comfort levels available • few reports of bothersome off gassing • double-sided models available.
THE BAD: Questionable durability / longevity (like innerspring-based beds overall) • motion isolation and quietness questionable on some cheaper models.
THE MATTRESSES: Spring Air mattresses have one or more of the following in the comfort layer / cover: foam, (gel) memory foam, latex, cashmere, silk, minicoils. Support consists of open offset coils, pocket coils, or foam. Depending on specifications, Spring Air mattresses fall under the category of innerspring, memory foam hybrid, or latex hybrid.
THE COMPANY: Spring Air – founded in 1926, under current ownership since 2009 – makes mostly entry to mid-level mattresses including Back Supporter, Sleep Sense, Chattam & Wells, and Four Seasons.
The ratings – based on owner experience data collected using an unbiased, accurate methodology – show how Spring Air mattresses overall compare to the average mattress.
|Owner satisfaction||C-||Spring Air mattresses, including Back Supporter, have 67% owner satisfaction. Learn more.|
|Durability / longevity||D+||Like innerspring mattresses in general, sagging is the main cause of dissatisfaction among Spring Air mattress owners. About 20% report within the first three years sagging occurring to an extent that results in a significant loss of support / comfort. Pillow top models are probably most likely to have a durability problem. And double-sided models appear to have a longer lifespan than single sided.|
|Affordable||B||$420-$2100 depending on size and model with the average queen costing about $850 not including a foundation. Thicker models tend to be more expensive. More.|
|General support||C+||Support can vary by model. The more expensive models often provide above-average support.|
|Edge support||B-||Support for sitting or sleeping near the mattress edge is mostly effective but, because it often consists of foam, may deteriorate with wear / age.|
|Less (back) pain||c+||Mattress sagging and the corresponding loss of support can cause pain, especially back pain for 15%+ of owners. (See mattresses and pain relief for general analysis.)|
|Conforming ability||C+||A well-conforming mattress molds and contours to the sleeper's body resulting in a cradling, cloud-like, pressure-point-free sensation. Conforming ability can vary by Spring Air model; those with memory foam and or latex tend to perform best.|
|Motion isolation||c||The effectiveness of preventing the movement made by one person from being felt by another can vary by model. Those models with individually encased / pocket coils tend to perform best. (Motion isolation general analysis.)|
|No noise||C||At least 7% of Spring Air consumers report that their mattress makes noise, namely squeaking and creaking. Models with pocket coils tend to be quietest. (Mattress noise general analysis.)|
|No initial odor / off gassing||b-||Less than 6% of owners report a bothersome initial mattress odor. (Off gassing general analysis.)|
|No sleeping hot||C+||About 6% of owners report their Spring Air retaining heat to an uncomfortable extent. Soft models with memory foam / latex are most likely to retain heat. (General analysis: mattress heat retention.)|
|Easy to move on||C+||Thicker, softer models with memory foam often have the most potential to allow for considerable sinking into the mattress which can increase the difficulty of moving on and getting up off the bed. Sagging can also undermine ease of movement.|
|Easy to get on / off||D+||Given the above-average thickness of the mattresses, getting on and off of them may be somewhat difficult for shorter people. More.|
|Good for sex||B-||Sagging may cause intimacy to be uncomfortable or difficult. (See mattresses and sex for general analysis.)|
|Easy to maintain||c||Most Spring Air models are one sided. Rotating them (head to foot) two or three times annually is often needed to prevent sagging and the development of body impressions. (Mattress maintenance general analysis.)|
|Ease to lift, handle, move||c||The mattresses weigh 60 to 120 pounds with 100 pounds being about average. The more expensive, thicker models are heavier than the less expensive, thinner ones.|
The ratings below – based on consumer experiences and the evaluation of Sleep Like The Dead – show how Spring Air compares to the average mattress manufacturer.
|Warranty||C||Spring Air mattresses usually have a non-prorated 10-year warranty; Sealy, Simmons and Serta have similar warranties. (See mattress warranties: what you should know.)|
|Customer service||C||Customer service is handled by Spring Air licensees which overall appear to provide about average customer service.|
|Specs disclosed||B-||Spring Air often discloses thickness measurements for the various mattress layers but details on the makeup of the materials is limited.|
|Marketing accuracy||B+||The company's claims and statements about its products are factual with limited hyperbole.|
|Time in business||B||Founded in 1926 and under current ownership since 2009.|
|BBB rating||--||Consumer complaints to go Spring Air's various licensees, not Spring Air International.|
|SLTD rating||B-||SLTD (Sleep Like The Dead) company rating of "B-" for Spring Air is determined by averaging the above company ratings.|
Spring Air mattresses have 67% owner satisfaction. This means that Spring Air rates slightly above average compared to innerspring mattresses overall but below the average of all mattresses. The various Spring Air models tend to rate mostly similar, but models above $1000 tend to rate better than those less expensive.
Spring Air mattresses overall are significantly less expensive than the average mattress. And they are slightly less expensive on average than innerspring-based mattresses overall.
Spring Air mattresses are often 9.5 to 16.5 inches thick depending on the model with average being about 13.5 inches. While mattresses over 11-inches thickness often have an upscale presence, they may be too thick / tall for easily getting on and off for some, especially shorter people. A low-profile foundation, however, can help.
Spring Air performs better than both the average mattress company and the average innerspring mattress company based on warranty coverage, customer service, return policy, time in business, marketing accuracy, specifications disclosure, and BBB ratings.
The Spring Air innerspring mattress ratings are based on 160+ owner reviews of the Back Supporter and Four Seasons innerspring coil models and possibly similar discontinued models.
– About 20% of Spring Air innerspring mattress consumers report significant sagging. About 12% report pain of some kind, including back pain, resulting from the sagging.
– Conforming ability can vary by Spring Air model; those with memory foam and or latex tend to perform best.
– At least seven percent of Spring Air owners report mattress noise, namely squeaking, creaking, and clunking.
– Spring Air beds overall rate about average on the issue of motion isolation. Those models with individually encased / pocket coils tend to perform best.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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