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Based on 173 Consumer Experiences Gathered From 19 Sources
THE GOOD: Many models are value priced. There are few reports of heat retention or off gassing. Owner satisfaction appears to be improving in recent years.
THE BAD: Spring Air innerspring beds – like innerspring beds in general – have below average owner satisfaction mainly due to below average longevity / durability. Motion isolation and quietness can be lacking on cheaper models.
THE MATTRESS: Spring Air mattresses have one or more of the following in the comfort layer: regular foam, memory foam, gel memory foam, latex, cashmere, silk/wool, mini coils. Support often consists of open offset coils or pocket coils.
THE COMPANY: Spring Air – founded in 1926, under current ownership since 2009 – makes mostly entry to mid-level mattresses including Back Supporter, Sleep Sense, and Four Seasons models. The company (Spring Air International) has a "B-" SLTD rating.
The ratings – based on owner experience data collected using an unbiased, accurate methodology – show how Spring Air mattresses overall compare to the average mattress.
|Owner satisfaction||d+||Spring Air innerspring mattresses, including Back Supporter, have 66% owner satisfaction. Learn more.|
|Durability / longevity||D+||Like innerspring mattresses in general, sagging is the main cause of dissatisfaction among Spring Air mattress owners. About 20% report within the first three years of ownership sagging occurring to an extent that results in a significant loss of support / comfort.|
|Price||B-||$370-$2000 depending on size and model, with the average queen costing about $1,100 not including a foundation. Thicker models tend to be more expensive.|
|Less (back) pain||c+||Mattress sagging and the corresponding loss of support can cause pain, especially back pain for 15%+ of owners. (See mattresses and pain relief for general analysis.)|
|Motion isolation||c||The effectiveness of preventing the movement made by one person from being felt by another can vary by model. Those models with individually encased / pocket coils tend to perform best.|
|No initial odor / off gassing||b-||Less than 7% of consumers report an initial mattress odor.|
|No sleeping hot||b-||About 4% of consumers report that their bed acts as a heat trap to an extent that undermines sleep quality.|
|Easy to move on||C+||Thicker models with memory foam often have the most potential to allow for considerable sinking in to the mattress which can increase the difficulty of moving on and getting up off the bed.|
|Edge support||B-||Support for sitting or sleeping near the mattress edge is above average but may deteriorate with age and use.|
|Good for sex||B||Sagging of the bed may cause intimacy to be uncomfortable or difficult. (See mattresses and sex for general analysis.)|
|No noise||C||At least 7% of Spring Air consumers report that their mattress makes noise, namely squeaking and creaking. However, those models with pocket coils tend to be quiet.|
|Ease to lift, handle, move||c+||The mattresses weigh 60 to 120 pounds with 80 pounds being about average. The more expensive, thicker models are heavier than the less expensive, thinner ones.|
The ratings below – based on consumer experiences and the evaluation of Sleep Like The Dead – show how Spring Air compares to the average mattress manufacturer.
|Warranty||C||Spring Air mattresses have a non-prorated 10-year warranty; Sealy, Simmons and Serta have similar warranties. (See mattress warranties: what you should know.)|
|Customer service||C+||Spring Air customer service is considered by owners to be about average in its helpfulness and responsiveness.|
|Specs disclosed||B-||Spring Air often discloses thickness measurements for the various mattress layers but details on the makeup of the materials is limited.|
|Marketing accuracy||B+||Aside from hyperbole such as "unsurpassed comfort," the company's claims and statements about its beds are factual.|
|Time in business||B||Founded in 1926 and under current ownership since 2009.|
|BBB rating||a+||Spring Air International currently has an "A+" BBB rating which has become stable within the past two years. Learn more about BBB ratings and what they mean.|
|# of BBB complaints||B||There appears to be fewer than 10 complaints filed against Spring Air and its licensees in the past three years.|
|SLTD rating||B-||SLTD (Sleep Like The Dead) company rating of "B-" for Spring Air is determined by averaging the above company ratings.|
Spring Air innerspring mattresses have 66% owner satisfaction. This rate is slightly above average compared to innerspring mattresses overall (63%) but below the average of all mattresses (72%).
The Spring Air innerspring mattress ratings are based on 170+ owner reviews of the Back Supporter and Four Seasons innerspring coil models and possibly similar discontinued models.
Find out more about our mattress research methodology and sources.
– At least 20% of Spring Air innerspring mattress consumers report significant sagging. About 12% report pain of some kind, including back pain, resulting from the sagging.
– At least seven percent of Spring Air owners report mattress noise, namely squeaking, creaking, and clunking.
– Spring Air beds overall rate about average on the issue of motion isolation, that is, the preventing of movement made by one person from being felt by another. Those models with individually encased / pocket coils tend to perform best.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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