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Based on 186 Consumer Experiences
THE GOOD: Many models are value priced, and there are few reports of heat retention or off gassing.
THE BAD: Spring Air innerspring beds – like innerspring beds in general – have below average owner satisfaction mainly due to below average longevity / durability.
THE MATTRESS: The Spring Air (Back Supporter) innerspring model is an entry- to mid-level innerspring mattress. The comfort layer may contain one or more of the following: regular foam, memory foam, latex, encased mini coils.
THE COMPETITION: Sealy, Simmons, Serta and several other innerspring mattress brands. Find out how Spring Air compares in the Innerspring Mattress Reviews – Summary.
The ratings below are based on 180+ consumer reviews which were gathered using an unbiased, accurate methodology.
|Owner satisfaction||d||Spring Air innerspring mattresses (Back Supporter) have 54% owner satisfaction. ( ) Based on limited owner experience data, Spring Air latex and memory foam mattresses tend to rate considerably better.
|Durability / longevity||D||The main cause of dissatisfaction among Spring Air innerspring mattress owners is sagging. About 30% of consumers report sagging that results in a loss of support or comfort occurring within the first three years of ownership. Recent reviews suggest that durability / longevity may be somewhat improving, but the data is inconclusive.|
|Price / affordability||c+||$450-$1900 is often the price range for the Back Supporter model depending on size and model.|
|Less pain||c||Sagging of the bed and the corresponding loss of support can cause pain, especially back pain for at least 15% of owners. (See mattresses and pain relief for general analysis.)|
|Motion isolation||c+||Spring Air rates about average on this issue. In other words, movement by one person on the mattress will be somewhat felt by another person on the bed.|
|No initial odor / off gassing||b-||There are a moderate number of complaints regarding the issue of there being an initial smell when the product is new.|
|No sleeping hot||b||Under 4 percent of consumers report that their bed acts as a heat trap.|
|Good for sex||c||Sagging of the bed may cause intimacy to be uncomfortable. (See mattresses and sex for general analysis.)|
|No noise||b-||Less than four percent of consumers report that the mattress makes noise when lied upon or moved on.|
|Lightweight||c+||More expensive models are heavier than less expensive ones.|
|Warranty||c-||Spring Air mattresses have a non-prorated 10-year warranty; Sealy, Simmons and Serta have similar or better warranties. (See mattress warranties: what you should know.)|
|Customer service||c||Customer service is considered no better than average in its helpfulness and responsiveness.|
|Better Business Bureau (BBB) rating||f||Spring Air International currently has an "F" rating with the Better Business Bureau and has had this rating for a considerable length of time.|
Our Spring Air innerspring mattress ratings are based on over 180 owner reviews of the Back Supporter innerspring coil model and similar discontinued models.
Over two-thirds of our Spring Air mattress owner experience data was collected from credible online / discussion and message boards. The remaining data was gathered from product review websites.
Find out more about our mattress research methodology and sources.
– Our Spring Air mattress research is backward-looking in that it is based on owner reviews generated over the past several years. More recent reviews suggest that owner satisfaction may be somewhat improving, but the data is currently inconclusive.
– At least 30% of Spring Air innerspring mattress consumers report significant sagging. About 15 percent of consumers report pain of some kind, including back pain, resulting from the sagging.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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