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Ratings > Airbed Ratings
Comfortaire Mattress Bed Reviews
& Ratings → Based on Data From 158 Actual
Owners
Page last updated August 22, 2010.
What You Need To Know
The bed has one of the highest comfort satisfaction ratings (83%) among mattresses included in our research.
Its longevity / durability is also respectable compared to other mattresses in general.
Comfortaire uses air for core support and offers adjustable firmness for each side. The brand is often considered the main competitor to Sleep Number / Select Comfort, but sells far fewer beds.
See how Comfortaire compares to the competition based on actual owner data in our detailed mattress comparison. Also see prices and specs.
Related info based on mattress owner data
Airbed reviews / ratings summary
Sleep Number Bed / Select Comfort reviews
Airbed mattress advantages and disadvantages
Sex on an airbed mattress
Mattresses and sex
Adjustable bed base reviews
Mattresses and back pain research
About Our Research
Our research findings are based on at least 158 actual Comfortaire bed owner reviews / comments collected from diverse sources. For more about our research methodology, click here.
Read more mattress reviews and ratings based on data from over 9,000 actual owners. You can also search our research findings.
Comfortaire Ratings
Sample size: 158 owners of models Cirrus, Cerenity, Cerulean, Celenia, Celesta, Optima, Sona, Premier, Opulence, Elegance, Bella, Luxor, Allure, Platinum and others.
83% |
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Good-Excellent |
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Fair-Good |
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Good |
||
Yes |
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Yes |
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Fair |
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Good |
||
Fair-Good |
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Good-Fair |
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Fair-Good |
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Good |
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Fair-Poor |
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No |
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| Customer service | Good | |
| More Information | ||
Price (queen) |
$700-$5500 |
|
| BBB rating | A- | |
| Return policy | 60 days | |
| Warranty | 20-yr, 2-4 yrs non-prorated |
Main Criticism / Complaints
| Loud air pumps |
| Mechanical problem |
| Middle problem |
| Pricey |
| Not for side sleepers |
| Sagging foam |
| Too firm |
Glossary
Loud air pumps
About 14% of owners say that the air pumps are too loud, especially if used during the night.
Mechanical problem
About 10% of owners report mechanical problems at some point during ownership, such as faulty pumps and leaking / problematic air bladders.
Middle problem
About 8% of owners report that the bed can sag and slope in the middle where the dual air chambers meet -- causing a sleeper to roll or slide toward the middle. This problem, say owners, is especially noticeable when the firmness of the two air chambers is very different.
Pricey
About 5% of owners say that they find the mattress to be expensive and perhaps not worth the cost.
Not for side sleepers
About 3% of owners say the bed is not comfortable for side sleepers.
Sagging foam
A small but significant number of owners report a fairly quick deterioration of the memory foam and or regular foam layer; this can result in sagging which can undermine comfort.
Too firm
A small number of owners, especially those of less expensive models, find the bed to be too firm regardless of the setting.
Main Praise
| Adjustable firmness |
| Longevity / durability |
| Pain relief |
| Customer service |
| Lightweight |
| Affordable / value |
Glossary
Adjustable firmness
The firmness adjustability of the bed as well as the independent firmness settings for each side contribute to increased comfort.
Longevity / durability
The ability to replace virtually any part of the Comfortaire bed is a main reason it often has a longer life span than most other mattresses. With other types of beds, such as innerspring or memory foam, if something goes wrong with the mattress it usually needs to be entirely replaced. By contrast, if an issue arises with a Comfortaire bed, the problem can be fixed with a replacement part(s).
In addition, having an air chamber instead of mostly foam or springs makes the mattress less likely to sag, develop body impressions or become excessively soft over time.
Pain relief
Owners generally praise the Comfortaire for its ability to relieve or prevent pain, including back, hip and shoulder pain.
Lightweight
Owners tend to like that the bed is relatively lightweight -- making it easy to move and transport.
Customer service
Comfortaire generally gets good ratings for its customer service. Its "A-" Better Business Bureau rating also suggests that customers are reasonably well taken care of after the sale.
Affordable / value
Some owners praise the mattress for affordability and value because it can be priced the same or less than the Sleep Number Bed yet be similarly or better equipped.