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American Sleep Collection Premium Dual Digital (Innomax) Air Beds → Review, Ratings & Complaints Based on Data From 104 Actual Owners
Page last updated January 6, 2012
What You Need To Know
Owner Satisfaction: American Sleep Collection air beds have 77% owner satisfaction.
Pros: Value priced; pain-relief potential; few reports of sleeping hot or substantial off gassing; credible manufacturer (Innomax) and retailer (Sam's Club).
Cons: "Premium" in name somewhat of overstatement; wired (as opposed to wireless) controllers; noise from air pumps; average durability.
Price: $800-$1500 for a queen depending on model.
What Is It?: American Sleep Collection Premium Dual Digital mattresses are entry-level permanent-use air beds. They use air chambers for main support instead of innerspring coils or foam.
An electric air pump can adjust firmness by adding or removing air from the mattress, and each bed side can have an independent firmness setting. Assembly taking 1-2 hours is required. The beds are made by Innomax which has been in business since 1975.
Competition: Sleep Number Bed, Comfortaire and several lesser-known air bed brands. See the air bed reviews – summary for a detailed brand comparison based on actual owner experiences.
Where To Buy: Premium Dual Digital / American Sleep Collection air beds are sold online at Sam's Club (samsclub.com). See buying a mattress online: what you should know.
Ratings For American Sleep Collection Premium Dual Digital (Innomax) Air Beds
The Premium Dual Digital / American Sleep Collection air bed ratings below are based on 100+ consumer reviews of various models including Sleep 4, Sleep 5, Sleep 6, Sleep 7 and Sleep 9. The data was gathered using an unbiased, accurate methodology.
| Owner satisfaction | b | Premium Dual Digital air beds have 77% owner satisfaction which is similar to the owner satisfaction of air beds overall as a group (78%). Premium Dual Digital air bed models that have a pillow top, including memory foam, tend to have somewhat higher satisfaction than those models with a more limited comfort layer. |
| Durability | c | Like all air beds, Premium Dual Digital mattresses are more mechanical than other bed types. As a result, breakdowns can occur in at least 25% of owner experiences, mainly due to problems with hose connections and pumps. Opinions regarding the overall quality of Premium Dual Digital air beds are mixed: 40% of owners say quality is good, while 30% are disappointed. |
| Longevity / lifespan | b | Breakdowns / problems can be fairly easily repaired by the bed's owner with replacement parts sent from Innomax. Replacement parts will likely be at least partially covered under warranty. The ability of air beds to be repaired tends to give them longer lifespans than non-repairable mattress types, such as innerspring and memory foam beds. |
| Price | b- | Prices are $800-$1500 for a queen depending on the model. Price differences between models are mainly due to mattress thickness. Premium Dual Digital air beds are somewhat lower priced than other air bed brands mainly because they lack some upscale features, namely wireless air pump remote controllers and thick comfort layers. Almost half of the owners included in our research, however, praise the bed for being competitive to pricier brands, such as Sleep Number / Select Comfort and Comfortaire. |
| Less pain | B | About 20% of owners say that the Premium Dual Digital air bed relieves pain, especially back pain. This percent is similar to what is reported by owners of other air bed brands. (See mattresses and pain relief for more analysis.) |
| Firmness variety | b | While firmness is adjustable by adding or removing air with an electric pump, a significant percent of owners report a lack of variety and specificity in regard to the setting. Other (more expensive) air bed brands tend to have at least somewhat fewer complaints on this issue. |
| Even sleep surface | B+ | Some air beds, especially the Sleep Number Bed, have somewhat of a reputation for having an uneven sleep surface as well as an intrusion on the bed where the two air chambers meet. Premium Dual Digital beds, by contrast, have few complaints regarding this problem. |
| Easy to move on | b+ | There are no complaints regarding the bed being difficult to move on or get up off, especially if the setting is firm. Models with memory foam may, however, potentially offer some resistance to movement. |
| Motion isolation | b- | Motion isolation – the isolating of movement made by one person so that another person on the bed is not disturbed – is usually a moderate strength for air beds, especially those with dual air chambers. |
| Back sleep suitable | b | There are few complaints regarding the bed's suitability for back sleepers. |
| Side sleep suitable | b- | Side sleepers, owner data suggests, may prefer models with significant padding, including memory foam, as opposed to the cheaper, less thick models. |
| Stomach sleep suitable | b | There are few complaints regarding the bed's suitability for stomach sleepers. |
| No initial odor / off gassing | b- | Premium Dual Digital beds may have a rubber smell when new. Overall, however, there are few complaints. |
| No sleeping hot | b+ | There are few complaints by owners regarding their bed sleeping hot. Models with memory foam may, however, be somewhat more likely to retain heat. |
| Good for sex | b- | Opinions differ somewhat, but most owners say their air bed is acceptable for romance. See sex on an airbed for details. |
| No noise | d | The air pumps can make significant noise when in use, say 20%+ of owners. As a result, using the pumps in the night may wake another person sleeping on the bed. Owners of other air bed brands tend to have similar complaints regarding pump noise. |
| Dust mite resistant | b- | Air beds are somewhat more resistant to harboring large dust mite populations than other mattress types. See mattresses and dust mites for more analysis. |
| No rotating / flipping | a | The core of the beds do not need to be flipped and or rotated to avoid sagging and loss of support. |
| Lightweight | B | Since the mattresses consist of air to a significant degree, they are often lighter than other bed types. At least 10% of owners say that the low weight is an advantage because it makes moving / transporting the bed less difficult. |
| Warranty | c+ | Premium Dual Digital air beds have a 20-year warranty which includes 10-year limited coverage on the mattress cover and edge support systems and 20-year limited coverage on the power pack pump and air chambers. This warranty, like warranties for other air beds, has a short or no non-prorated period. This means that for most if not all of the warranty period, you will pay at least some of the cost to repair the bed. (See mattress warranties: what you should know.) |
| Return policy | A | Samsclub.com offers a 90-day or more return policy. |
| Customer service | b+ | Nearly all consumers who commented on this issue say that Innomax customer support is friendly, helpful and knowledgeable. |
| Better Business Bureau (BBB) ratings | A+ | The parent company, Innomax, has an "A+" with the BBB. |
| Number of BBB complaints | B | Innomax in the past 36 months has had nine complaints filed against it. This number is somewhat better than average compared to other mattress manufacturers of similar size. |