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THE GOOD: Innomax airbeds are competitive with more expensive airbed brands, including Sleep Number. The beds offer adjustable firmness for each side. Generous return policy (Sam's Club).
THE BAD: Noise, reliability, and excessive firmness (for some side sleepers) are the main consumer complaints – as is true for most airbeds. Enduring off gassing odor is possible. The beds may lack some features available on pricier brands. Availability in stores is limited.
THE BEDS: Innomax airbeds use air chambers for main support instead of springs or foam. Comfort layer material can include fiberfill, regular foam, memory foam, and latex. An electric air pump can adjust firmness by adding or removing air from the mattress. Assembly is required. Innomax has been in business since 1975.
THE RETAILERS: The beds are sold at Samsclub.com under the name "dual digital air beds" and at AirBedsUnlimited.com (Series 4 - Series 9). They are also sold at Airbeds.com and at a limited number of other retailers.
The Innomax (Dual Digital) air bed ratings below are based on 200+ consumer reviews of various models, especially those available or previously available at Samsclub.com. The data was gathered using an unbiased, accurate methodology.
|Owner satis- faction||b-||Dual Digital / Innomax air beds overall have 78% owner satisfaction. Learn more.|
|Durability / reliability||c-||Like airbeds in general, 20%+ of owners report at least one problem developing over the course of ownership, usually related to hose connections, pumps or controllers. Nevertheless, most owners praise the bed for component quality, especially compared to Sleep Number.|
|Longevity / lifespan||b+||Any durability problem can be fairly easily repaired by the bed's owner with replacement parts sent from Innomax. (Replacement parts may be at least partially covered under warranty.) This ability to repair the beds tends to give them an above average lifespan.|
|Price||b-||Prices often range from $600-$2800 depending on model and bed size, not including a foundation. The more expensive models tend to be more advanced, thicker.|
|Value||B||Innomax beds often cost at least 30% less than Sleep Number beds of similar specs, benefits and owner satisfaction.|
|Less (back) pain||B+||Like airbeds owners in general, Innomax owners generally praise their bed for its ability to relieve or prevent back pain. (See mattresses and pain relief for general analysis.)|
|Pressure point relief||C+||The air support provides moderate contouring-to-the-body properties which can relieve pressure, but firm models (those with thin comfort layers) may be uncomfortable for some, especially side sleepers. A significant number of owners buy a topper to soften their Innomax.|
|Support||A-||The adjustable air chambers allow a person to achieve an above-average level of support.|
|Adjust- able firmness||b-||Firmness is adjustable by adding or removing air with the electric pump. Fifty different settings are often possible compared to 20 settings on the Sleep Number bed. Nevertheless, about 15% of owners report a lack of adjustment range and specificity.|
|Firmness options||b-||Due to differences in comfort layer thickness, general firmness can vary somewhat by model. Models with a thicker comfort layer are softer.|
|No middle problem||B+||Some air beds, namely the Sleep Number bed, may have an uneven or obstructed sleep surface due mainly to the presence of an intrusion where the two air chambers meet. Innomax air beds, by contrast, have few reports of this problem.|
|Motion isolation||b||Motion isolation – the isolating of movement made by one person so that another person on the bed is not disturbed – is usually a moderate strength for air beds with dual air chambers.|
|Edge support||C||Edge support can deteriorate over time.|
|Back sleep suitable||A-||The beds are generally suitability for back sleepers.|
|Side sleep suitable||c+||Side sleepers, owner data experience suggests, may find the thinner / less expensive models to be excessively firm.|
|Stomach sleep suitable||b+||The beds are generally suitability for stomach / front sleepers.|
|No initial odor / off gassing||C||The beds may have a chemical or rubber smell when new. About 6% of owners report that it is strong and enduring.|
|No sleeping hot or cold||b||Less than 5% of owners report their bed sleeping hot or sleeping cold. Models with memory foam may be somewhat more likely to retain heat.|
|Good for sex||b-||No noticeable intrusion in the middle of the bed helps the Dual Digital / Innomax air bed to be at least somewhat more suitable than the Sleep Number bed for spooning and cuddling in the bed's middle and for using the entire bed for romance. (See the mattress and sex comparison.)|
|No noise||d+||The air pumps can make significant noise when in use, say 17%+ of owners. Using the pumps in the night may wake one's partner. Several other airbed brands tend to have fewer complaints regarding noise.|
|Short break in period||B||The break-in period for air beds is often minimal.|
|Low mainten- ance||b-||The core of the beds do not need to be flipped and or rotated to avoid sagging and loss of support. The comfort layer may benefit from occasional rotating / flipping. The various components of the beds may need occasional minor adjustment.|
|Easy to lift, handle, move||B-||Since the beds consist of air to a significant degree, they are often lighter than other bed types. Depending on the model and size, the beds likely weigh 35-100 lbs. The ability to break the bed down into its individual components make it relatively easy to move / transport.|
|Ready to use||d||Like nearly all air beds, the Dual Digital / Innomax bed requires assembly taking about one to two hours to complete.|
|Specs disclosed||B+||This rating refers to what extent a company discloses the specifications of its mattresses. The disclosing of specifications allows consumers to know what they are paying for and helps them comparison shop. Innomax discloses most specifications of its beds with the possible exception of comfort layer thickness and foam density.|
|Avail- ability||d+||The beds are often available only online, such as Samsclub.com. (See buying a mattress online: what you should know.)|
|Warranty||d+||Innomax air beds tend to have a 10-25-year warranty depending on the model. There tends to be 10-year limited coverage on the mattress cover and edge support and 20-year limited coverage on the power pack pump and air chambers. This warranty, like those for other air beds, has a short prorated period. This means that for most if not all of the warranty period, you pay at least some of the cost to repair the bed. (See mattress warranties: what you should know.)|
|Customer service||b||Innomax customer service gets mixed to overall positive reviews.|
|Better Business Bureau rating||A+||Innomax has an "A+" with the BBB. Its rating has remained stable for at least the past several years.|
|SLTD company rating||B||Learn more.|
Based on over 200 owner experiences, Innomax (Dual Digital) airbeds have 78% owner satisfaction overall. This is equal to the rate for airbeds overall (78%) and higher than the rate for all beds overall (72%) which includes innerspring, memory foam, latex, air, futon.
(1 = poor, 10 = excellent).
|Return Policy (Sam's)||8|
|Time in Business||8|
|BBB Rating Stability||10|
|Number of BBB Complaints / Business Size Ratio||7|
Total score: 86-100 = A+ • 82-85 = A • 78-81 = A- • 74-77 = B+ • 70-73 = B • 66-69 = B- • 62-65 = C+ • 58-61 = C • 54-57 = C- • 50-53 = D+ • 46-49 = D
Ratings of the Innomax (Dual Digital / American Sleep Collection) air beds are based on over 200 owner reviews of several models.
The majority of owner reviews were collected from samsclub.com. Learn more about our mattress research methodology.
– The beds' air pumps can make substantial noise when in operation, say about 17 percent of owners. Using the pumps during the night may wake another person sleeping on the bed. Owners of other airbed brands report fairly similar problems regarding noise.
– Some airbeds, such as the Sleep Number / Select Comfort Bed, are known for having an uneven sleep surface and / or an intrusion where the two air bladders meet. Innomax airbeds, by contrast, have few if any complaints on this issue.
– Some Innomax models, especially the least expensive, may lack adequate padding especially for side sleepers. Adding a topper to the bed can help alleviate excessive firmness.
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