Mattress Ratings >> Innerspring Mattresses > Englander Mattress Reviews
Englander Mattresses → Reviews, Ratings & Complaints Based on 120 Actual Owner Experiences
Page last updated May 15, 2011
What You Need To Know
Owner satisfaction: Englander mattresses have 65% owner satisfaction overall.
Pros: Generally quiet; memory foam models are fairly competitive.
Cons: Overall poor longevity / durability; somewhat lacking customer service.
Price: $800-$2600
Competition: Learn how Englander compares to competing brands in the innerspring, memory foam, or latex mattress report summaries.
Englander Mattress Ratings
The Englander report below is based on 120 actual consumer reviews of various models including Posture Support, Tension Ease, 21st Century, Viscopedic, Nature's Finest. The data was collected from diverse, credible sources.
| Owner satisfaction | Poor | Both Englander innerspring and latex mattresses have 61% owner satisfaction, while Englander memory foam beds have 71% satisfaction. These ratings are at or below those of most competitor brands. |
| Durability / longevity | Poor | The main complaint, by far, for all Englander mattresses (innerspring, latex or memory foam) is premature sagging. More than 25 percent of consumers report that within a few years their Englander sags or develops indentations where they sleep. This sagging in many cases results in lessened comfort and support. Englander memory foam beds perform somewhat better than Englander innerspring and latex beds on this issue. |
| Price | fair | The mattresses often cost between $800-$2600 with latex models typically being the most expensive. Owner reviews suggests that purchasing a higher priced Englander model does not tend to result in better owner satisfaction. |
| Less pain | fair | Sagging of the mattress tends to somewhat undermine comfort and in some cases causes pain, including back pain. Latex and memory foam models tend to have better pain relief potential than innerspring models. (See mattresses and pain relief for further analysis.) |
| Motion isolation | fair | Motion isolation tends to be a strength for Englander latex and memory foam beds and a weakness for Englander innerspring beds. Motion isolation refers to the ability of a mattress to localize movement from one person so that one's partner is not disturbed. |
| No initial odor / off gassing | fair | Owner reviews suggest that an initial giving-off of a chemical-like odor is mainly an issue for Englander memory foam beds. |
| No sleeping hot | fair | The bed acting as a heat trap is more of an issue for memory foam mattresses and is generally not a problem for innerspring and latex models. (See mattresses and heat.) |
| Good for sex | Fair | There are fewer consumer complaints on this issue for innerspring and latex beds than for memory foam. (See mattresses and sex for analysis). |
| No noise | good | Englander latex and memory foam mattresses are totally silent when lied upon or moved on, but innerspring models may squeak and creak. |
| Dust mite resistant | fair | Memory foam and latex models do somewhat better than innerspring models at deterring large dust mite populations and the allergies they may cause. See mattresses and dust mites. |
| No turning / flipping | Fair | Owners report that turning of their mattress is fairly regularly needed to deal with sagging. |
| Lightweight | poor | All Englander beds tend to be heavy, especially memory foam and latex models. |
| Warranty | fair | Englander mattresses have a 10-15 year warranty. The first five years are often non-prorated. At least 10% of owners complain that the warranty fails to provide appropriate coverage for sagging. (See mattress warranties: what you should know.) |
| Return policies | Fair | Most Englander retailers have on average a two-month exchange policy. Return fees often are charged and few retailers give money back. (Refer to returning a mattress: what you should know.) |
| Customer service | poor | Englander customer service is generally regarded as poor or no better than fair because of what is perceived by consumers as a lack of responsiveness and resolution regarding sagging problems. |
| Better Business Bureau (BBB) ratings | good | Englander currently has an "A+" with the BBB, but their rating in the past has been unstable. |