Based on 87 Actual Consumer Experiences
THE GOOD: A variety of Englander models are available to suit personal preference.
THE BAD: Durability / longevity and availability tend to be no better than fair.
THE COMPANY: The company makes innerspring, foam and latex beds. Like most of its main competition, Englander was founded over a century ago. In 2002, Englander was bought by England, Inc., and in 2005 a group of Englander licensees bought the company.
Ratings below are for Englander innerspring mattresses (namely Tension Ease); memory foam mattresses (namely ViscoPedic); and latex mattresses (namely Nature's Finest). Findings are based on a sample of 41, 16 and 39 respectively, gathered using an unbiased, accurate methodology.
|MEMORY FOAM (Visco Pedic)*||LATEX
|Owner satis- faction||D+||c+||d||Englander memory foam models, such as Viscopedic, perform better overall than innerspring (Tension Ease) and latex (Nature's Finest) models in owner satisfaction. Get details.
|Durable / lifespan||D+||c||d||The main complaint for Englander innerspring and latex beds is compression / sagging. 25%+ of owners say that within 3-4 years the bed sags or develops indentations resulting in less comfort / support.
|Price||B-||c+||d||Englander innerspring (Tension Ease) mattresses are often $400-$1,700; memory foam (Viscopedic) $900-$1,500; latex (Nature's Rest) $2,100-$3,000.
|Less pain||C||c+||c-||Sagging / compression tends to somewhat undermine comfort and, in some cases, causes pain, including back pain. (See mattresses and pain relief for general analysis.)
|Motion isolation||B||a-||b||Englander mattresses tend to perform above average on this issue. Motion isolation refers to the ability of a mattress to localize movement so that your partner is not disturbed.
|No initial odor / off gassing||C+||d+||c-||Englander beds tend to perform no better than fair on the issue of giving off an initial chemical-like gas or odor when new.|
|No sleeping hot||C||d+||c-||Viscopedic especially, like many memory foam mattresses, can act as a heat trap for some. (See mattresses and heat.)
|Good for sex||C||c-||C+||See mattresses and sex for analysis.|
|No noise||C+||a||a||Springs may make noise when in use. Foam and latex models are silent.|
|No turning / rotating||C||b||b-||The mattresses are one-sided and do not need flipping. Some owners report the need to rotate their mattress regularly to combat sagging.|
|Weight||C-||D||D-||Englander memory foam and latex models tend to weigh above average.
|War- ranty||B-||B-||B-||The mattresses have either a 10- or 20-year warranty with the first 5-10 years non-prorated. At least 5% of owners complain that the warranty fails to provide adequate sagging coverage. (See mattress warranties: what you should know.)
|Avail- ability||D||Englander mattresses can be difficult to locate in many areas.|
|Cust- omer service||C||It is regarded as no better than fair due to what is viewed as a lack of response and resolution regarding sagging.|
|Sleep Like The Dead (SLTD) Rating||C||Rating for Englander is based on product ratings by consumers, years in business, customer service, specifications disclosure, warranty, BBB rating.|
* Partial estimate.
Englander innerspring mattresses overall, namely Tension Ease, have 64% owner satisfaction based on 41 owner experiences. This rating is about average compared to innerspring mattresses overall.
Englander Viscopedic memory foam beds have 72% owner satisfaction based on a small sample size of 16 owner experiences.
Englander's Nature's Finest latex mattresses have 67% owner satisfaction based on 38 consumer experiences. This is below average compared to latex mattresses overall.
*Based on an insignificant sample size.
The E-Gel and especially Lifestyle models are fairly new, and, consequently, have little owner experience data currently available.
E-Gel likely rates similar to Englander ViscoPedic, yet perhaps sleeps at least slightly cooler due to its use of gel-infused foam.
The Lifestyle model uses layers of latex, gel-infused memory foam and micro-encased springs. Sleep Like The Dead estimates this model will rate similar to or better than Englander ViscoPedic.
The Englander mattress ratings are based on at least 85 owner reviews of models Tension Ease, Viscopedic, Nature's Finest and others.
The owner experience data was collected from diverse, credible sources.
– Like many mattress brands, the top complaint for Englander beds (innerspring, latex or memory foam) is compression / sagging. More than one quarter of owners say that within three years their Englander sags or develops body indentations to a significant degree. Such problems can result in discomfort, including back pain.
– Englander customer service is overall viewed as no better than fair because of what is perceived by customers as a lack of responsiveness and resolution regarding product quality and warranty issues.
– Englander memory foam mattresses tend to perform better in owner satisfaction than both Englander innerspring and latex beds.
– Englander mattresses overall have 67% owner satisfaction. ( ).
– Englander mattresses may be difficult to locate in showrooms as their availability is limited.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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