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THE GOOD: Prestigious • above-average longevity • adjustable firmness (Dux models 818 & 212) • above-average pain relief • few reports of sleeping hot or off gassing • appearance.
THE BAD: Expensive • questionable return policy • average warranty • may require regular (pricey) maintenance • heavy.
THE BED: Duxiana (in business since 1926) manufactures Swedish-made spring-based mattresses that have a high spring count (1,200-3,300 in a queen). The beds also feature a replaceable cotton-covered latex top. Some models provide adjustable firmness.
The report below is based on over 50 actual owner / consumer reviews and experiences of various models including 818, Axion (adjustable bed), 101, 212, 010, and discontinued models such as 8888, 1001 and 12:12. The research data was collected using an unbiased, accurate methodology.
|Owner satisfaction||c||Duxiana (Dux) Bed has 73% owner satisfaction ( ). Based on limited owner experience data, the higher-priced Dux Bed models do not appear to have better owner satisfaction than the cheaper models. Duxiana's 73% satisfaction rate is higher than the rate for innerspring mattresses overall (62%), but below the rate for memory foam, latex and air beds.
|Durability||c+||Within five years of ownership, various durability problems, especially sagging of the topper and loss of support / comfort, are reported by at least 15% of Dux Bed owners. On the positive side, owners generally say the bed has at least the appearance of good workmanship.|
|Longevity||b+||Unlike most other innerspring mattresses, the Dux Bed can often be repaired with new parts, such as a new topper, which can extended the bed's lifespan considerably.|
|Affordable||f||Duxiana is among the most expensive beds available and is typically priced between $3,575-$12,570 depending on size and model. In addition, repairs / maintenance for the bed can be expensive once full warranty coverage ends.|
|Less pain||b||Comfort and pain relief, including back pain relief, are often good initially but can diminish as the bed ages often due to sagging / compression of the top. (See mattresses and pain relief for general analysis.)|
|Adjustable firmness||b-||DUX 818 has independent adjustable lumbar support for each side of the bed. DUX 818 and 212 have the Pascal Personal Comfort Zones which allow some adjustability for one's shoulders, back and legs. Air beds, such as the Sleep Number Bed, often provide at least somewhat greater range of firmness adjustability as well as ease of adjustment.|
|Motion isolation||b-||Duxiana performs above average compared to most other innerspring beds in regard to absorbing motion from one person so that the other person is not disturbed.|
|No initial odor / off gassing||b||The latex top may have some limited initial odor.|
|No sleeping hot||b-||Duxiana may act as a heat trap for a small number of people.|
|No noise||c+||Squeaking / creaking is sometimes reported.|
|Lightweight||d-||Dux Bed is heavier than most beds. Moving it can be difficult.|
|Warranty||c-||The bed comes with a 20-year, 5-year non-prorated warranty. Many less expensive mattresses have at least somewhat better warranty coverage. (See mattress warranties: what you should know.)|
|Return policy||d+||Some Dux Bed owners report that no returns are accepted. Others report that a 10-day return window exists.|
|Customer service||c||Owner experience data shows customer service to be inconsistent. It is not uncommon for Dux Bed owners to say that service is good before the sale, but fair-poor after the sale.|
|Better Business Bureau (BBB) rating||NR||No Better Business Bureau rating for US Duxiana headquarters is available, but each store often has its own rating.|
Our Dux Bed mattress ratings are based on over 50 actual owner / consumer reviews and experiences of several models including 818, Axion, 101, 212, 010, and discontinued models such as 8888, 1001 and 12:12.
Most Dux Bed owner experience data was gathered from online message boards and product review websites. Learn more about our mattress research methodology.
– Duxiana (Dux Bed) is a luxury, Swedish-made innerspring-based mattress. It is one of the most expensive beds on the market and is often priced between $3,500-$12,500. Given its price, it is at least sometimes purchased to be a status symbol.
– Within five years of ownership, durability / quality issues, including topper sagging and loss of support / comfort, are reported by 15 percent or more of Dux Bed owners.
– The Dux Bed is considerably heavier than most beds. Moving or transporting it can be difficult.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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