Mattress Ratings >> Innerspring Mattresses > Duxiana Reviews
Duxiana (Dux Bed) Mattresses → Review, Ratings & Complaints Based on 69 Actual Owner Experiences
Page last updated February 23, 2011
What You Need To Know
Owner satisfaction: The Dux Bed has 64% owner satisfaction.
Pros: Can have a long life; good motion isolation; few reports of sleeping hot and having initial odor / off gassing.
Cons: Expensive; questionable return policy; may require regular maintenance; heavy.
Price: $4500-$9500 depending on model.
Competition: Learn how Duxiana compares to competing brands in the innerspring mattress reviews summary.
Duxiana Bed Ratings
The report below is based on over 65 actual owner / consumer reviews and experiences of various models including 8888, 1001, 12:12, Axion. The research data was collected using an unbiased, accurate methodology.
| Owner satisfaction | fair | 64% of Duxiana bed owners included in our research are satisfied with the product. Based on limited data, higher priced models do not appear to have higher owner satisfaction than cheaper models. The 64% satisfaction is slightly higher than innerspring mattresses overall (61%), but well under memory foam, latex and air beds. |
| Durability | fair | Within five years of ownership, various durability problems, including sagging and loss of support / comfort, are reported by at least 20% of Dux Bed owners. On the positive side, owners generally say that the bed has a quality appearance. |
| Longevity | good | Unlike other innerspring mattresses, the Dux Bed can often be repaired which can give it a long life. |
| Price | Poor | The Duxiana mattress is among the most expensive bed available and is typically priced between $4500-$9500. In addition, repairs / maintenance for the bed are expensive, complain at least 1/3 of owners. Also, only about 40% of owners say that the Duxiana bed is worth the price paid. |
| Less pain | fair | Not a major strength of the the bed. Comfort and pain relief, including back pain relief, are often good at first but can diminish as the bed ages, often because of sagging. (See mattresses and pain relief for further analysis.) |
| Motion isolation | Good | Duxiana performs above average compared to most other innerspring beds in regard to absorbing motion from one person so that the other person is not disturbed. |
| No initial odor / off gassing | good | Models with latex may have some limited initial odor. |
| No sleeping hot | good | Duxiana models with latex may act as a heat trap for a small number of people. |
| Good for sex | Fair | Sagging of the bed may cause romantic activities to be less than comfortable and easily performed, some consumers report. (See mattresses and sex for analysis). |
| No noise | fair | Squeaking / creaking is sometimes reported. |
| Dust mite resistant | fair | Duxiana likely performs on this issue similar to innerspring mattresses overall. Duxiana offers dust mite protector linens which may prevent large mite populations and the allergies they can cause. See mattresses and dust mites for analysis on this issue. |
| No turning / flipping | poor | Turning / shaking of the topper or topper replacement is often needed to maintain comfort and longevity. |
| Lightweight | poor | Dux Bed is heavier than most beds. Moving it can be difficult. |
| Warranty | fair | The product comes with a 20-year warranty with 5 years non-prorated. Warranty generally provides little protection which is disappointing given the price of the mattress, several consumers report. (See mattress warranties: what you should know.) |
| Return policies | poor | Some Dux Bed reviews report that no returns are accepted. Other reviews report that a 10-day return window exists. |
| Customer service | fair | Owner reviews shows customer service to be inconsistent. It is not uncommon for Dux Bed owners to say that service is acceptable before the sale, but fair-poor after the sale. |
| Better Business Bureau (BBB) ratings | NR | No Better Business Bureau rating for US Duxiana headquarters can be found, but each store often has its own rating. |
