THE GOOD: Relatively low price • limited heat retention • white glove delivery & old mattress removal available.
THE BAD: D+ company rating • one model available • too firm for some.
THE MATTRESS: The Nectar mattress is 11 inches thick and consists of gel memory foam over base foam. It ships compressed / vacuum sealed, expanding when opened.
THE RETAILER: Nectarsleep.com and Amazon.
Nectar Mattress Ratings
Nectar Sleep Company Ratings
- Marketing Accuracy
Nectar Firmness Analysis
Person Size and Sleep Position Suitability
Nectar Mattress Specifications Analysis
The ratings – based on 100+ consumer reviews gathered using an unbiased, accurate methodology – show how Nectar rates compared to the average mattress.
|Owner satisfaction||B||The Nectar mattress has 79% owner satisfaction. More.|
|Affordable||B+||The mattress is $400-$800 depending on size, not including a foundation. More.|
|Durability / longevity||B-||The Nectar mattress is a fairly new mattress and therefore lacks long-term owner experience data. But available data as well as data from similar established mattresses suggests that the Nectar has on average at least fair longevity (6-year lifespan). More.|
|Support||B||Reports for inadequate support are few, but some large people and couples may find support inadequate.|
|Less (back) pain||B||See mattresses and pain relief for general analysis.|
|Minimizes pressure||B||Like many other memory foam beds, the Nectar contours and conforms to the body to a somewhat above average degree. This helps to equalize weight distribution and reduce pressure points for most but not all people.|
|Easy to move on||C+||The mattress does not tend to conform to a degree that makes moving on the bed and getting up overly difficult. About 5% of owners (1 in 20), usually large people, report some movement difficulty.|
|Motion isolation||A-||Like memory foam mattresses in general, the mattress absorbs motion from one person so that another person is not much, if at all, disturbed.|
|Edge support||B-||Edge support tends to be somewhat better than average, but large people especially may find support for sleeping or sitting near the mattress edge inadequate.|
|No initial odor||C||About 8% of owners (1 in 13) report a significant, enduring and often unpleasant initial odor. This rate is average overall and somewhat better than the rate for the average memory foam mattress. More.|
|No sleeping hot||B-||Significant and bothersome heat retention is reported by no more than 5% of owners (1 in 20). More.|
|Good for sex||C||Pros: comfort, decent edge support, silent. Cons: limited bounce and some inability to stay firmly planted due to relatively low weight. (See mattresses and sex for general analysis).|
|No noise||A||Like other foam-based mattresses, Nectar is silent.|
|No topper needed||C+||About 7% of owners need to add a topper to the mattress to improve softness and comfort.|
|Fast break in||C+||The typical break-in time appears to be slightly better than average – about two weeks.|
|Easy to maintain||C-||The mattress is one-sided, no flip. Its relatively low weight may allow it to move somewhat on its base requiring occasional adjustment.|
|Expands fully||C-||About 5% of owners (1 in 20) – a higher rate than that for most main competitors – report that their Nectar mattress does not expand fully / evenly or within a reasonable amount of time.|
|Easy to handle, lift move||B||The mattress weighs 45 to 90 lbs depending on size which is about 22% lighter than the average mattress. There are no handles. More.|
The ratings below – based on consumer experiences and the evaluation of Sleep Like The Dead – show how Nectar Sleep compares to the average mattress manufacturer.
|Warranty coverage||C-||Learn about the pros and cons of Nectar's warranty.
|Return policy||C||The good: The mattress comes with a 365-day (180-day on Amazon), no-fee, 100%-money-back trial which is at least three times longer than average. There is no minimum amount of time to keep the mattress. The bad: A significant number of customers – more than most main competitors – report difficulty returning the mattress due largely to what is regarded as inadequate customer service.|
|Customer service||D+||Nectar Sleep customer service can probably be best described as inconsistent. Overall, it is regarded by consumers to be average at best and well below that of most main competitors.|
|Marketing accuracy||D||Learn more.|
|Access to customer reviews||B+||At its website, Nectar Sleep allows access to all customer reviews posted there including those negative. However, sorting by date is unavailable, and only three reviews at a time are shown when selecting additional reviews. Reviews are also available at Amazon.|
|Integrity of customer reviews||C-||Customer ratings in total on Nectar Sleep's website are about 15% higher than customer ratings in total at independent sources.|
|Specs disclosed and accurate||C-||Accurately disclosing specifications lets consumers comparison shop and make an informed buying decision. Nectar on its website discloses most specs including weight, layer thickness and density, but there is some spec inconsistency with the base layer. And acccording to our calculation, some specs do not seem to add up.|
|Time in business||D+||The business started in late 2016. Buying from a newer, less established company comes with increased risk because the kinks of operating a new business and selling a new product have likely not been worked out.|
|BBB rating||B-||Nectar Sleep currently has a B- with the Better Business Bureau. The clear majority of main competitors have an A. In the opinion of Sleep Like The Dead, Nectar Sleep should not have this high of a rating due to its number of complaints (see next entry).|
|# of BBB Complaints||D||The company has 300+ BBB complaints. Main competitors, including those that appear to sell in fairly similar or even larger volume, have on average about 16 complaints each. Most complaints for Nectar Sleep are for delayed delivery, difficult returns, and unresponsiveness.|
|SLTD rating of company||D+||SLTD (Sleep Like The Dead) company rating for Nectar Sleep is determined by averaging the above company ratings.|
The good: Nectar Sleep provides a 10-year non-prorated replacement warranty followed by an unlimited repair or replace non-prorated warranty – meaning the warranty is lifetime.
The bad: The warranty requires sagging greater than 1.5 inches before it can be used. Most main competitors require only greater than one inch of sagging – a 50% difference. And foam-based mattresses such as Nectar may not display sagging greater than 1.5 inches even when support and comfort have deteriorated. Also, given the company's questionable commitment to the customer as shown so far, the ability to successfully file a warranty claim does not appear assured.
Given these reasons, Sleep Like The Dead at this time does not recommend making Nectar's warranty a reason to buy the mattress over a competitor. (General analysis: mattress warranties: what you should know.)
* depth required to engage warranty.
Sleep Like The Dead has identified many issues regarding Nectar Sleep's marketing accuracy.
1. The company had claimed that its mattress was assembled in the USA when in fact it was imported from China. (See Federal Trade Commission file #182-3038.)
2. The company claims that its mattress is "the last mattress you’ll ever need to buy." The claim appears to come mainly from the fact that the mattress has a lifetime warranty. The warranty, however, in the opinion of Sleep Like The Dead has some weaknesses (see above), and therefore this claim will probably not prove to be true for most people.
3. Nectar says that it has the densest base layer of any mattress – 2.2 ILD rating. (Denser foam tends to be more durable.) First, ILD is a measure of firmness, not density. Second, assuming that Nectar Sleep is in fact referring here to density (lb/ft or pcf), the company BedInABox uses 2.4 lb/ft density foam in the base layer of several of their mattress models. Therefore, the truth is that 2.2 lb/ft density is one of the densest base layers used in mattresses.
4. Nectar says that its 365-day return policy is "the longest trial in the industry." The trial is in fact among the longest in the industry as Spindle Mattress provides a trial of 365 days as well.
5. The company claims that its mattress provides "ideal support for any position." As many as 25% of owners, however, would likely disagree with this claim.
6. The company claims that its mattress will result in "no more tossing or turning." As many as 25% of owners, however, would likely disagree with this claim.
7. The company claims that its mattress is "like sleeping on a cloud." As many as 25% of owners, however, would likely disagree with this claim.
8. Nectar claims on its website's FAQ that it "makes the most comfortable mattress available." This claim is unsubstantiated.
9. Nectar claims on its website's FAQ that it has "the best warranty in the business." In terms of length, their warranty is in fact among the longest warranties in the business (Layla and Nest Bedding also have a lifetime warranty). And in general overall terms, the claim is questionable.
11. Sleep Like The Dead does not understand how a mattress with the dimensions and foam density of Nectar can weigh as little as it does. Our calculation suggests it should weigh at least 10% more than its stated weight. Perhaps the stated foam densities, mattress dimensions, and or mattress weight are incorrect, or perhaps our calculation is somehow wrong.
The Nectar mattress has 79% owner satisfaction. This rate is similar to that of main competitors overall (80%) and better than the rate of all mattresses (73%). The main cause of Nectar mattress owner dissatisfaction is excessive firmness.
Learn how owner satisfaction is determined.
Long-term owner experience data is mostly unavailable given that the mattress was introduced in late 2016. What data is available as well as data from more established similar mattresses suggest that Nectar has on average at least fair longevity (6+ year lifespan).
Nectar is significantly less expensive than the average mattress and at least somewhat less expensive than most main competitors.
No more than 5% of Nectar mattress owners report bothersome heat retention. (General analysis: mattresses and sleeping hot.)
About 8% of owners report a significant, enduring and often unpleasant initial odor. This rate is average overall and somewhat better than that of the average memory foam mattress. (General analysis: mattress off gassing.)
Nectar is 11 inches in total thickness which is similar to that of the average mattress and that of the average main competitor.
The mattress weighs about 45 to 89 pounds depending on size. A lighter mattress may have the disadvantage of not staying firmly in place on its base, but often has the advantage of being relatively easy to move, lift and handle.
Nectar Sleep performs below all mattress companies overall and its main competitors based on warranty coverage, customer service, return policy, access to customer reviews, integrity of reviews, time in business, marketing accuracy, specifications disclosure, and BBB ratings.
COMMENT: Is priced about 25% less than main competitors on average.
|medium-firm (about 6.5 on 1-10 scale)
COMMENT: Learn more.
|Dimensions (width x length x height)|
39" x 75” x 11”
39” x 80” x 11”
54" x 75" x 11"
60” x 80” x 11”
76” x 80” x 11”
72” x 84” x 11”
COMMENT: 11-inch height / thickness is average and tends to be well suited for everyone except unusually short and unusually tall people.
COMMENT: Nectar's weight is about 22% less than the average mattress and about 16% less than the average memory foam mattress of similar thickness.
COMMENT: See how Nectar compares to other memory foam mattresses.
|Adjustable Bed Base Compatible|
|Cotton and Tencel
COMMENT: Tends to be effective at regulating sleep temperature to avoid excessive heat build up.
|1-inch (estimate) quilted gel memory foam|
|1-inch 4 lb/ft gel memory foam
3-inch 3.5 lb/ft memory foam
COMMENT: Gel memory foam often sleeps about 30% cooler longer than regular memory foam of similar density.
|6-inch (estimate) 2.2 lb/ft foam
COMMENT: Foam with density above 2.0 lb/ft may be less likely to soften and or sag over time compared to foam with lower density. But Sleep Like The Dead is somewhat baffled regarding Nectar's claimed density.
One model is available which is mostly described by owners as medium-firm. In other words, on a 1 to 10 scale with 1 being very soft and 10 being very firm, Nectar appears on average to be regarded as 6.5.
This firmness level suits most owners but not all. Beyond break-in about 12% of owners find it too firm and about 2% find it too soft. About an additional 15% find the firmness to be acceptable but not ideal.
The table below evaluates the Nectar mattress for person size and sleep position. It shows what tends to be true for owners; your personal evaluation may differ. See the mattress firmness guide for details based on your body type. And people of below- and above-average weight, see the mattress guide for large and small people.
(under 130 lbs)*
|Back Sleep Friendly||B||B*||B-*|
|Side Sleep Friendly||B||B*||C+*|
|Stomach Sleep Friendly||B||B-*||B-*|
Most people 130-230 pounds find the mattress to be at least acceptable. Those with a body mass index of 20 or lower appear most likely to report excessive firmness.
Owner experience data for people over 230 pounds is limited, but most large people find the mattress to be at least acceptable.
At least 25% of people under 130 pounds find Nectar excessively firm likely due to not exerting enough pressure on the bed to benefit from its conforming / pressure relief ability. Those with a body mass index of 20 or lower appear most likely to report excessive firmness.