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Mattress Ratings >> Memory Foam Mattresses > Serta iComfort Memory Foam Beds

unbiased Serta iComfort Memory Foam Mattress Review, Ratings and Comparisons

Based on 597 Consumer Experiences Gathered From 192 Sources

August 2, 2016

What You Need To Know

THE GOOD: Comes in many models and firmness levels to suit personal preference • above average edge support • generally wide availability in stores • 120-day trial.

THE BAD: Potential for poor longevity / durability and poor support.

THE MATTRESS: iComfort (not to be confused with iComfort Hybrid) has a 6-inch+ foam base beneath gel-infused memory foam, regular foam and possibly regular memory foam and mini coils. iComfort is made by Serta which is the largest U.S. mattress maker.

THE COMPETITION: Tempur-Pedic and Sealy Optimum are iComfort's closest competition. See how iComfort compares to these and other brands in the memory foam mattress reviews – summary and the side-by-side mattress comparison.

Serta iComfort Memory Foam Mattress Ratings

The ratings – based on 590+ consumer reviews gathered using an unbiased, accurate methodology – show how Serta iComfort compares to the average mattress.

Owner satisfaction C iComfort overall has 73% owner satisfaction. Learn more.
Durability / longevity D+ 20%+ of owners report a loss of support and or the development of significant body impressions ("peaks and valleys") occurring within three years of ownership. Learn more.
Price c- $850 to $3,900 depending on model / size with the average queen costing $2,143. A foundation costs an additional $50-$300+.
Value C- Less expensive mattresses than iComfort are available that have similar or better specs and owner satisfaction.
Supportive c- iComfort's base / support layer likely lacks the thickness and or density preferred by those seeking a highly supportive mattress.
Conforming ability B iComfort (especially models with medium or soft firmness) tend to moderately conform and mold to one's body resulting in well distributed support and pressure-point relief.
Less (back) pain C Sagging of the bed especially can cause at least some discomfort and back pain, report about 18% of owners. (See mattresses and pain relief for general analysis.)
Motion isolation A- Motion isolation tends to be a strength of memory foam in general. A bed with good motion isolation is couple friendly in that it isolates movement made by one person so the other person is not disturbed.
Easy to move on / get up off C- iComfort's conforming ability can provide some resistance to movement, including changing positions and getting up off the bed. As a result, the bed is not ideally suited for the weak, sick, disabled, and elderly.
No initial odor / off gassing C Off gassing is the release of a chemical-like odor that can occur when a mattress is new. About 10% of iComfort owners complain of a moderate-to-strong initial odor. More.
No sleeping hot c- 6% of consumers, especially those who live in warmer climates, report iComfort acting as a heat trap. More.
Sex friendly C- iComfort provides no or limited bounce which is often considered a negative. (See mattresses and sex for general analysis).
Edge support b- Unlike many foam mattresses, iComfort provides support to keep a person from rolling off the bed when close to the edge. About 7% of owners, however, report deteriorating edge support.
Avg-sized person friendly C+ iComfort is likely best suited for people of average size, namely those 130-240 pounds.
Heavy person friendly C- Given the weight sensitivity of memory foam, large people (230+ lbs) tend to benefit the most from the foam's contouring properties. However, iComfort's base / support layer may lack the needed thickness / density to provide ideal support for larger people.
Light person friendly c- Given the weight sensitivity of memory foam, lighter people (120 lbs or less) tend to benefit the least from the contouring properties of the foam especially if the mattress is firm.
Size accuracy d At least 5% of iComfort owners report that their mattress is smaller than its stated specifications by up to five inches.
No noise A- The mattress itself is silent under all conditions (but the foundation may in some instances make noise).
Short break in C- Like many foam mattresses, break-in time tends to be slightly longer than that of the average mattress especially for firm models.
Easy to maintain C iComfort, like most memory foam beds, is a one-sided design. Serta suggests rotating the mattress (head to foot) every few months for year one and then twice annually after that.
Easy to lift, handle, move C- Average weight of a queen iComfort is about 95 lbs. The thicker and more expensive iComfort models may be especially heavy and difficult to move, transport and maneuver especially for one person.
Warranty C The warranty is 10 years non-prorated. (See mattress warranties: what you should know.)
Return policy b The bed has a 120-day trial, but must be kept for at least 30 days. (See returning a mattress: what you should know.)
SLTD company rating C+ See the Sleep Like The Dead (SLTD) company rating breakdown for Serta.

Analysis of Key Issues

Owner Satisfaction

Serta iComfort overall has 73% owner satisfaction. This rate is lower than that of memory foam mattresses overall (81%) but equal to that of all mattresses overall (72%) which includes types memory foam, innerspring, air, latex and futon. The various iComfort models have tended to rate similar to one another (72%).

iComfort chart

Longevity / Durability

25%+ of owners report a loss of support and or the development of significant body impressions ("peaks and valleys") occurring within three years of ownership. This rate is higher than the rate for both the average mattress and the average memory foam mattress. Serta has recently to a large extent revamped its model lineup; it is unclear at this time if the new models will perform better than the outgoing models in regard to longevity / durability.

iComfort sagging chart
*within three years of ownership.

Price

Serta iComfort is significantly more expensive than both the average mattress and those mattresses with generally similar specifications.

icomfort price compare

Initial Odor / Off Gassing

Off gassing is a chemical-like odor that a mattress may release when new. Serta iComfort off gasses considerably less often and less strongly than the average memory foam mattress. See memory foam off gassing for general analysis.

icomfort off gassing comparison chart

Sleeping Hot / Heat Retention

A mattress that "sleeps hot" acts as a heat trap and can undermine sleep quality. While the iComfort sleeps hot about as often as the average mattress, it sleeps hot less often than the average memory foam mattress. See memory foam heat retention for general analysis.

icomfort heat comparison chart

Serta iComfort Memory Foam Model Ratings, Prices, Specs

The table below is sorted by price. Prices are for the mattress only and do not include a foundation which is $150-$300 depending on size.

  Owner Satis- faction (sample)1 Sleep Position Rating2 Price Thick-
ness3
Comfort / Support Layers Base Layer5 Firm- ness6
Foresight not avail - new model back: good to fair

side: fair

front: good to fair
$850 tw
$1100 full
$1275 qn
$1800 kg
9.5" 1" regular foam

2" gel memory foam
6" foam med to firm
Guidance not avail - new model back: good to fair

side: fair

front: good to fair
$1150 tw
$1300 full
$1475 qn
$2000 kg
10.5" 2" regular foam

2" gel memory foam
6" foam med- firm to firm
Savant Plush not avail - new model back: good to fair

side: good

front: fair to poor
$1450 tw
$1600 full
$1775 qn
$2300 kg
11.5" 2" memory foam

1" regular foam

2" gel memory foam
6" foam soft
Savant Cushion Firm not avail - new model back: good to fair

side: fair

front: good to fair
$1450 tw
$1600 full
$1775 qn
$2300 kg
11.5" 3" gel memory foam

2" support foam
6" foam med- firm
Prodigy not avail - new model back: good to fair

side: good

front: fair
$1750 tw
$1900 full
$2075 qn
$2600 kg
12.5" 3" gel memory foam

2" memory foam

1" regular foam
6" foam med- soft
F300 not avail - new model back: good to fair

side: good

front: fair
$2275 qn
$2900 kg
13.5" 2" gel memory foam

2" mini coils

3" regular foam
6" foam med-
soft
F500 not avail - new model back: good to fair

side: good to fair

front: good to fair
$2775 qn
$3400 kg
14" 2" gel memory foam

2" mini coils

2" memory foam

2" regular foam
6" foam med
F700 not avail - new model back: good to fair

side: fair

front: good to fair
$3720 qn
$3900 kg
13.5" 3" gel memory foam

2" mini coils

2" regular foam
6" foam med to med- firm

1 A sample of at least 50 is needed to provide statistically significant results.

2 Shows what tends to be true for most owners. Estimate for new models. Learn which firmness may be best for you and your sleeping position.

3 Thicker mattresses are generally for heavier people or anyone seeking a tall mattress profile. People of above-average size (230+ lbs) should likely avoid mattresses less than 9-inches thick. Learn more.

4 Gel memory foam and graphene memory foam tend to reduce heat trap complaints by 30% especially if at least 2" of material is present.

5 Estimate.

6 Firmness shows what tends to be true for most owners; your personal evaluation may differ.


About our unbiased Serta iComfort review and research

Ratings are based on 590+ iComfort owner experiences. The data was gathered from diverse and credible sources. Learn more about our research methodology.

remember

– The iComfort comes with a 120-day trial. You must, however, keep the bed at least 30 days.

– Off gassing and heat retention, two fairly common complaints for memory foam mattresses in general, are less common for Serta iComfort.

– At least 20% of iComfort owners report a loss of support and or the development of body impressions ("peaks and valleys") within three years of ownership. This rate is higher than average for a memory foam mattress.

– The Serta iComfort, like memory foam beds in general, is couple friendly in that it tends to isolate movement made by one person so the other is not disturbed.

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