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Mattress Ratings > Sleep Number Bed Vs Tempur-Pedic Mattress

Sleep Number Vs Tempur-Pedic

Unbiased Comparison Based on 3,523 Actual Consumer Experiences

July 16, 2015

Comparison Summary

SLEEP NUMBER TEMPUR- PEDIC
Owner satisfaction b- b
Durability c- b
Longevity b+ b
Perceived quality c+ A-
Price c- d
Lifetime cost d D+
Supportive B+ B
Less (back) pain b b+
Ease of use D B
Motion isolation b- a-
Easy to move on b- c-
No middle problem c- B
No initial odor b- d+
No sleeping hot c+ D+
Sleep quality B B+
Good for sex c- c-
No noise C- a-
No assembly F a-
Easy to lift, move B+ D-
Model variety B- A
Low maintenance C- A-
Warranty d+ C
Widely available c+ A-
Specs disclosed C- D
Customer service b b
Return policy D+ C
BBB rating a+ A+
SLTD rating B B+
Mattress type air foam or springs or air
Adjustable firmness yes Choice models only
Multiple adjustment zones no Choice models
Number readout yes no

Introduction

Sleep Number beds and Tempur-Pedic beds are mostly very different, yet they often compete for the same buyers.

The Sleep Number beds use air for primary support, not foam or springs. Firmness and support can be adjusted by adding / removing air from the mattress using an electric pump. Each side of the bed can have its own setting.

By contrast, most Tempur-Pedic beds use foam or springs for support. The Tempur-Pedic Choice is the exception as it uses air for support, a design similar to that of Sleep Number.

About Our Sleep Number vs Tempur-Pedic Comparison

Our research findings are based on 3,520+ consumer reviews for various Tempur-Pedic models (Cloud, Contour, Flex, Grand, Choice, discontinued models) and various Sleep Number / Select Comfort models (Classic c2, c4, Performance p5, p6, Memory Foam m6, m7, Innovation i8, i10, and discontinued models).

The consumer experience data was collected from diverse, credible sources.

Sleep Like The Dead receives NO compensation of any kind from any company, organization or individual to affect in any way or degree the content of our website including our mattress research, ratings and comparisons.


Owner Satisfaction

Sleep Number and Tempur-Pedic overall rate similar in owner satisfaction. Sleep Number has 78% owner satisfaction, while Tempur-Pedic has 81%.

sleep number vs tempurpedic satisfaction


Durability and Longevity

Durability

Mattress durability refers to how well a bed will hold up to regular use without something breaking or deteriorating.

The somewhat mechanical nature of both the Sleep Number bed and the Tempur-Pedic Choice means that more can conceivably go wrong with them.

Over the span of ownership, at least 20% of Sleep Number bed owners report having at least one durability problem – such as a leaking air chamber, broken pump, or malfunctioning controller. Based on limited owner experience data, the Tempur-Pedic Choice is similar in this regard.

By contrast, only about 10% of non-Choice Tempur-Pedic bed owners report durability issues, usually related to sagging, softening and body impression development.

tempurpedic sleep number durability comparison
* partial estimate

Longevity

Longevity refers to the lifespan of a mattress. Even though Sleep Number has historically had worse durability than Tempur-Pedic, it has similar or better longevity. This is because Sleep Number beds are modular – in other words any part of the bed can be repaired with a replacement part sent to the owner from Sleep Number / Select Comfort. Replacement parts can be not only mechanical parts, such as pumps and controllers, but also non-mechanical parts such as support foam and comfort layers.

sleep number bed longevity chart


Perceived Quality

Tempur-Pedic is more often perceived as being a quality mattress than Sleep Number. The relative light weight of Sleep Number along with the fact that it is made of fairly simple materials cause some owners to question its quality.

By contrast, the heavy weight and fairly unique material of Tempur-Pedic often gives owners the impression that it is a quality product.

tempurpedic sleep number bed quality chart


Price and Long-term Cost of Ownership

Price

The average price of a Tempur-Pedic mattress (queen) is about $3,406, while the average price of a Sleep Number bed (queen) is about $2,600. In other words, on average, Tempur-Pedic is about 20% more expensive than Sleep Number.

tempurpedic sleep number price compare

Lifetime Cost

Sleep Number beds and the Tempur-Pedic Choice may require certain replacement parts over the course of their lifespans – parts that will likely be only partially covered or not covered at all under their warranty terms. A non-Choice Tempur-Pedic model, by contrast, is less likely to need any repair / replacement and, consequently, it may have a lower overall cost of ownership even though its initial price may be higher.

total cost of ownership
* estimate


Support

A mattress is considered supportive if it provides a flat, level sleep surface. Sleep Number beds are capable of providing at least somewhat better overall support especially over the long term than Tempur-Pedic foam and spring models. Sleep Number bed support, however, can be partially undermined by a sagging comfort layer, troublesome middle area, and to a lesser extent sagging edge support.

supportive comparison
* partial estimate


Model Variety

Sleep Number currently offers nine models, while Tempur-Pedic offers 17 including two airbed models, Choice Supreme and Choice Luxe. Model variety often results in consumers being able to find a mattress that suits them. It should be noted, however, that Sleep Number Bed stores usually carry all Sleep Number models, while most Tempur-Pedic retailers do not carry all Tempur-Pedic models.

model variety


(Back) Pain Reduction

Both beds perform as well as, if not better than, any other mattress in regard to reducing pain, especially back pain. Not all owners report less pain, however. Some, about 8% for Tempur-Pedic and 10-15% for Sleep Number, report new or increased pain.

sleep number tempurpedic pain


Motion Isolation

Motion isolation refers to how well a mattress keeps motion on the bed localized. In other words, a mattress with good motion isolation allows one person to move on the bed or get up off of it without disturbing another person on the bed. On this issue, significantly more Tempur-Pedic owners report the benefit.

sleep number tempurpedic motion isolation


Ease of Movement

Due to the fact that sleepers tend to sink somewhat into Tempur-Pedic beds, these beds tend to be more difficult to move on and get up off than Sleep Number beds. Consequently, Sleep Number beds may be better suited for people who are weak, injured, sick, heavy, or elderly.

Tempurpedic sleep number ease of movement


Middle Area

About 20% of Sleep Number bed owners report a problem with the middle of the bed where the two air chambers meet.

Some owners say there is a "valley" or "trench" in the middle, while others report a "hump." There also can be a problem with one or both sides of the bed sloping toward the middle which can cause a sleeper to roll or slide in that direction.

(The Sleep Number c4 model uses a design that likely reduces or even eliminates any problem with the middle of the bed. Also, based on limited owner experience data, the m6 and m7 models do not have a significant number of complaints regarding their middle.)

The known middle-area design of the Tempur-Pedic Choice is different and arguably superior than that of Sleep Number. Consequently, it is unlikely that a high number of Choice owners will report a noteworthy middle area problem.

About 10% of non-Choice Tempur-Pedic mattress owners report a problem (sagging or development of body impressions) in the middle area of the bed.

tempurpedic sleep number middle problem
* partial estimate


Sleeping Hot

A mattress "sleeps hot" if it acts as a heat trap for the sleeper's body heat, resulting in an uncomfortably warm bed. About 6% of Sleep Number owners report heat problems versus about 12% for Tempur-Pedic.

tempurpedic sleep number heat trap chart


Sleep Quality

At least 30% of owners of both beds report improved sleep quality due mainly to less tossing, turning and restlessness. Some owners also report sleeping more efficiently, that is, they sleep more soundly and can spend less time in bed as a result.

tempurpedic sleep number sleep quality chart


Off Gassing Odor

Off gassing refers to an odor that a mattress emits for a limited time when it is new due to the manufacturing and or packaging process. One of the main complaints for Tempur-Pedic beds is off gassing; about 17% of owners report it. By contrast, about 5% of Sleep Number bed owners report the problem.

sleep number tempurpedic pain chart


Love Friendly

About half of Sleep Number bed owners say their bed is suitable for sex, or at least no less suitable than other beds. The other half say their bed is not good for sex overall because of the presence of a "trench" or intrusion in the middle where the two air chambers meet.

For Tempur-Pedic, owners often report that the bed has some advantages for love making (comfort, traction, discretion) and some disadvantages (limited or no bounce, difficulty of movement).

For more, see the mattress and sex comparison.

sleep number tempurpedic love chart


Ease of Use

Foam and spring Tempur-Pedic mattresses are easy to use in that you simply lie on them and no adjustment is involved.

By contrast, Sleep Number beds and Tempur-Pedic Choice models involve a learning curve in that you must find which setting is right for you personally. Also, your preferred setting may vary depending on your sleeping position. Significant time and effort may be required to find one's optimal setting or "sleep number."

tempurpedic sleep number middle problem


Noise

To some owners, Sleep Number beds and Tempur-Pedic Choice can be somewhat noisy at times due to the electric air pump operation. By contrast, non-Choice Tempur-Pedic models are silent at virtually all times.

tempurpedic sleep number noise comparison
* partial estimate


Assembly

Non-Choice Tempur-Pedic models require no assembly. The Choice models require little assembly (connecting pumps, remote) – far less than what is required for Sleep Number beds. Most Sleep Number bed owners, but not all, say that assembly is easy and takes about 40-90 minutes depending on whether one or two people are involved.

Care should be taken with assembly as owner experience data suggests that poor assembly can cause the bed to not function properly and be uncomfortable. In fact, poor assembly may be a significant cause of owner dissatisfaction.

Upon delivery for an additional fee, the Sleep Number bed can be assembled by professionals.

tempurpedic sleep number assembly


Maintenance

Sleep Number mattresses are modular (can be broken down into individual components) and relatively lightweight. This means they are not as integrated and stable as most Tempur-Pedic mattresses which are heavier and fully integrated. Consequently, Sleep Number mattresses are more likely than Tempur-Pedic mattresses to move somewhat on their base and require occasional adjustment of their components.

select comfort stays maintenance


Weight & Ease of Lifting, Moving

Tempur-Pedic mattresses are far heavier than Sleep Number mattresses.

weight comparison

The relative low weight of Sleep Number beds combined with the fact that they can be disassembled and broken down into individual components make them easier to handle, lift, move, and transport than Tempur-Pedic beds. About 15% of Tempur-Pedic owners complain that their bed is too heavy. By contrast, about 10% of Sleep Number owners praise their bed for being relatively light weight.

weight comparison


Availability

Tempur-Pedic beds are widely available at many mattress retailers, but seldom are all models available at any one retailer. Sleep Number beds are available only at Sleep Number bed stores. Both brands are available online.

tempurpedic sleep number availability


Discloses Specifications

This rating refers to what extent Tempur-Pedic and Sleep Number disclose the specifications of their products, such as layer thickness and composition. The disclosing of specifications allows consumers to know what they are paying for and helps them to comparison shop.

tempurpedic sleep number specifications


Customer Service

Both companies tend to provide somewhat above-average customer service compared to other major mattress manufacturers.

tempurpedic select comfort customer service chart


Return Policy

Sleep Number's return policy consists of a 100-day trial period which allows the customer to send the bed back for an exchange or a 100% refund minus initial shipping and any setup fees. The customer is also responsible for return shipping fees. As a result, the cost to the consumer to return / exchange a Sleep Number bed often adds up to several hundred dollars.

Tempur-Pedic's return policy can vary by retailer, but on average returning a Tempur-Pedic is often easier and at least somewhat less costly than returning a Sleep Number.

For both companies, there are usually no returns or exchanges for adjustable bases, closeout or demo bed models.

tempurpedic Sleep Number return policy


Warranty

The main difference between the warranties of the two beds is that Tempur-Pedic provides non-prorated coverage for 10 years (5 years non-prorated coverage on Choice pumps, hoses, remotes), while Sleep Number provides non-prorated coverage for only the first two years.

Sleep Number Warranty Terms
0-2 years after purchase No cost to owner for repair
3-20 years after purchase Owner pays 20% of repair costs plus 4% of repair cost for each year from original purchase date 
21-25 years after purchase Owner pays 96% of repair cost.

Tempur-Pedic (Non-Choice Models) Warranty Terms
0-10 years after purchase No cost to owner for repair/replacement

Tempur-Pedic Choice Models Warranty Terms
0-10 years after purchase No cost to owner for repair/replacement (exclusions apply after 5 years – see below)
0-5 years after purchase No cost to owner for repair/replacement of pumps, hoses, remotes

Company Reputation Ratings

Better Business Bureau (BBB) Rating

BBB Rating / Rating Stability
Sleep Number / Select Comfort A+ / excellent
Tempur-Pedic A+ / good to excellent

Sleep Like The Dead (SLTD) Company Rating

SLTD company rating is based on a combination of factors including product ratings by consumers, years in business, customer service, return policy, accuracy of marketing claims, transparency of specifications, warranty, Better Business Bureau (BBB) rating and rating stability, number of BBB complaints / business size ratio.

sltd rating select comfort / tempurpedic


Firmness

Adjustable Firmness / Support

The firmness / support of both the Sleep Number bed and the Tempur-Pedic Choice can be adjusted by adding or removing air from their air chamber(s). Beds equipped with air chambers on each side of the bed allow for independently adjustable firmness for each partner.

The Choice has three air chambers for each side of the mattress which provide independent control to the heat / foot and lumbar areas. Sleep Number beds, by contrast, do not have multiple air chambers for each side.

The pump controllers for the Sleep Number bed provide a number readout, while the controllers for the Choice use a graphic indicator.

  Sleep Number Tempur-Pedic Choice
Number of air chambers
(for each side)
1 3 (head, foot, lumbar)
independent adjustment
for each side
yes yes
Range of adjustment good to fair good to fair*
Controller readout number graphic

* partial estimate

Firmness options

For non-Choice Tempur-Pedic models, firmness can range from soft to firm depending on the particular model.

While firmness can be adjusted on all Sleep Number beds and Tempur-Pedic Choice beds, some models may be softer or firmer than others depending on the thickness of their comfort layer. For example, models with little or no comfort layer tend to be somewhat firm even on their softest setting.


Descriptions of Lying on Tempur-Pedic Vs Sleep Number

Tempur-Pedic uses temperature- and weight-sensitive memory foam to mold and contour to the sleeper's body. Sleep Number mainly relies on air chambers to achieve personalized firmness and comfort.

The result overall, owner experience data shows, is that a Sleep Number bed tends to feel more like a conventional mattress than a Tempur-Pedic bed which tends to provide a fairly unconventional sensation.

The below charts show words/phrases that owners often use to describe the sensation of sleeping on the beds.

Sleep Number Bed Descriptions

sleep number bed description chart

Tempur-Pedic Bed Descriptions

Tempurpedic description chart

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