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unbiased Leesa Mattress Review & Ratings

Based on 188 Consumer Experiences Gathered From 35 sources

May 23, 2017

What You Need To Know

THE GOOD: No-risk, convenient trial • strong customer service • "B" company rating.

THE BAD: Too firm for some side sleepers • initial odor potential • fair-at-best edge support • somewhat questionable longevity.

THE MATTRESS: The Leesa mattress (made in USA ) is 10 inches thick and consists of regular foam, memory foam, and base foam. It comes compressed and vacuum sealed, expanding when opened.

THE COMPETITION: Low- & mid- priced mattresses especially foam. Compare Leesa in the mattress comparison.

THE RETAILER: Leesa.com. (See buying a mattress online: what to know.)

Contents

Leesa Mattress Ratings
Leesa Company Ratings
Key Comparisons
Leesa Firmness Analysis
Person Size and Sleep Position Suitability
Leesa Specifications Analysis

Leesa Mattress Ratings

The ratings – based on 180+ consumer reviews gathered using an unbiased, accurate methodology – show how the Leesa mattress rates compared to the average mattress.

Owner satisfaction B- The Leesa mattress has 78% owner satisfaction. More.
Affordable B $425 to $970 depending on size, not including a foundation. More.
Durability / longevity C Long-term owner experience data is limited but suggests that the mattress on average has fair longevity (about 6-year lifespan). More.
Support B- Support tends to be at least fair for most owners, but some large people and couples find it inadequate (especially in the middle).
Minimizes pressure B Leesa tends to conform effectively to a sleeper's body, often resulting in above-average distributed support and pressure-point relief.
Less (back) pain B- The support and conforming ability of the Leesa result in somewhat above-average potential for back pain relief. (See mattresses and pain relief for general analysis.)
Easy to move on B- The mattress does not tend to sink in or conform to a degree which makes moving on the bed and getting up off of it difficult. About 4% of owners (1 in 25) report difficulty of movement.
Motion isolation B The bed mostly prevents a person's movement from disturbing another person on the bed, but it does not eliminate such disturbance.
Edge support C- Like many foam mattresses, the far edges may be inadequate for sleeping or sitting – a problem especially for couples and larger people.
No initial odor D+ At least 12% of owners (1 in 8) report a significant, enduring, and unpleasant initial off gassing odor. More.
No sleeping hot C+ Heat retention occurring to an uncomfortable extent is reported by about 6% of owners (1 in 17). More.
Good for sex C+ The Leesa has some limited bounce. Its fairly low weight may not keep it well in place. (See mattresses and sex for general analysis.)
No noise A Like other foam beds, the Leesa is silent.
No topper needed C About 8% of owners (1 in 13) need to add a topper to the mattress to improve softness and comfort. Learn more.
Fast break in period C Average break-in time for Leesa appears to be about 12 to 16 days.
Easy to maintain C+ The mattress is no flip. Rotating it (head to foot) 2-3 times a year may help prevent and minimize uneven wear.
Easy to lift, handle, move B- Weight is 45-92 lbs depending on size which makes Leesa about 25% lighter than the average mattress. It can nevertheless be somewhat difficult to handle due to lack of grips and being somewhat floppy.

Leesa Company Ratings

The ratings below – based on consumer experiences and the evaluation of Sleep Like The Dead – show how Leesa compares to the average mattress manufacturer.

Warranty coverage C 10-year non-prorated warranty. The company appears to honor all legitimate warranty claims. (See mattress warranties: what to know.)
Return policy A- Leesa provides a 100-day, no-fee, full-money-back trial. No preparation for return shipment is necessary, and a courier (if available in your area) removes the bed from your home to be recycled or donated. When buying from Amazon there is a 30-day return window and the mattress must be returned to Amazon.
Customer service A- Customer service is overall regarded by consumers to be well above average but not necessarily perfect.
Marketing accuracy B The claim "simply the best luxury mattress you can buy for under $1,000" is not well substantiated. And at least 15% of owners would likely disagree with the claim that the mattress has "universal adaptive feel." Aside from these issues, Leesa's claims and product presentation are essentially factual with limited hyperbole.
Access to customer reviews A- At its website, Leesa allows easy access to all customer reviews posted there, including those that are negative.
Integrity of customer reviews C This refers to how closely customer ratings appearing on Leesa's website correspond to customer ratings at independent sources. In total, ratings at Leesa's website are higher than those found at other sources by a significant margin.
Specs disclosed A The disclosing of specifications allows consumers to know what they are paying for and helps them to comparison shop.
Time in business C- Leesa began in 2014. Buying from a newer, less established company has greater risk because the product is not time tested and the various challenges of operating a new business may not be worked out.
BBB rating B Leesa Mattress & Bedding has a "B" rating with the Better Business Bureau. Five complaints have been filed against the company.
SLTD rating of company B SLTD (Sleep Like The Dead) company rating for Leesa of "B" is determined by averaging the above company ratings.

Key Comparisons

In the charts below, "all beds" refers to all mattresses on the market, and "all foam beds" refers to Leesa's main and closest competitors – those mattresses that consist mostly or entirely of foam.

Owner Satisfaction

The Leesa mattress has 78% owner satisfaction.

This rate is similar to that of main competitors overall (79%) and better than the rate of all mattresses (73%).

leesa  comparison chart
Learn how owner satisfaction is determined.

Price

The Leesa mattress is significantly less expensive than the average mattress and is similar priced to main competitors.

leesa price compare

Durability / longevity

The Leesa mattress appears to have at least slightly worse durability / longevity than most of its main competitors. Reports of sagging, loss of support / excessive softening, and the development of body impressions are not uncommon. This may be due to its top layer. Leesa, nevertheless, likely performs similar to the average mattress on this issue.

leesa longevity compare
* partial estimate.


Topper Usage

About 8% of Leesa owners – especially side sleepers – need to add a topper to the mattress to lessen firmness. This rate is similar to that of main competitors and all mattresses overall.

leesa topper need compare

Heat Retention

About 6% of Leesa owners report bothersome heat retention. (General analysis: mattresses and sleeping hot.)

leesa heat trap compare

Initial Off Gassing Odor

At least 12% of Leesa owners report an enduring unpleasant initial odor. Reports of the problem have increased in recent months. (General analysis: mattress off gassing.)

leesa off gassing compare

Sleep Like The Dead (SLTD) Company Rating

Leesa performs better than the average mattress company and about equal to its main competitors as a group based on warranty coverage, customer service, return policy, access to customer reviews, integrity of customer reviews, time in business, marketing accuracy, specifications disclosure, and BBB ratings.

leesa sltd rating chart

Leesa Firmness Analysis

Owner experience data suggests that the Leesa is medium-firm (after break in) on average. In other words, on a 1 to 10 scale with 1 being very soft and 10 being very firm, Leesa is on average regarded as a 6.5.

leesa firmness comparison

Leesa's firmness level suits most owners, but not all. Beyond break in about 9% of owners find it too firm and about 3% find it too soft. About an additional 12% find the firmness to be acceptable but not ideal.

leesa mattress firmness breakdown

Person Size and Sleep Position Suitability For Leesa Mattress

The table below evaluates the Leesa mattress for person size and sleep position. It shows what tends to be true for Leesa owners; your own personal evaluation may differ.

See the mattress firmness guide for details based on your body type. And people of below- and above-average weight, see the mattress guide for large and small people.

  Average-Sized People
(130-230 lbs)
Heavy People
(230+ lbs)
Light People
(under 130 lbs)
Back Sleep Friendly B B B-
Side Sleep Friendly B B- C+
Stomach Sleep Friendly B C+ B-

Average-Sized People

The Leesa mattress is best suited for average-sized people (130-230 pounds). Nevertheless, about 8% of average-sized side sleepers report excessive firmness (beyond break-in) resulting in hip and or shoulder pain. Those with a body mass index of 21 or lower appear most likely to report excessive firmness.

Heavy People

Most Leesa owners 230+ pounds report that the mattress is suitable for their needs. The comfort layer at about four inches is thick enough to mostly prevent one's shoulder or hip from reaching the firm support layer underneath. But overall thickness may be inadequate to prevent "bottoming out" especially when sitting.

Light People

About 15% of Leesa owners under 130 pounds – especially side sleepers – report excessive firmness. According to them, this is due to not weighing enough to exert the pressure needed for the mattress to conform to their bodies. Those with a body mass index of 21 or lower appear most likely to report excessive firmness.

Leesa Specifications Analysis

The following discusses the construction of Leesa, its thickness and its weight.

Cover

Like most of its competitors, Leesa's cover is a polyester blend.

Top Layer

The top layer consists of 2 inches of 3.6 lb/ft density (Avena) convoluted foam which appears to have properties similar to that of synthetic latex.

Among its main competitors, only Leesa uses convoluted foam. Convoluted foam – while possibly providing better heat dispersement – appears to be less expensive and have at least slightly less durability / longevity than straight sheet foam, all other things being equal.

Middle Layer

The middle layer or lower comfort layer consists of 2 inches of memory foam. The memory foam has 3 lb/ft density. Leesa's main competitors with the exception of Casper do not use memory foam in their mattress.

Base Layer

The support or base layer consists of 6 inches of 1.8 lb/ft density foam. This density is slightly lower than that used by Leesa's main competitors on average. The higher the base foam density is, the better that mattress support and overall mattress longevity / durability tends to be. (However, at some point there is overkill, probably at about 2.2 lb/ft density.)

leesa base density compare

Total Thickness

The Leesa mattress is about 10 inches in total thickness. This is about 1.5 inches thinner than the average mattress but similar to that of its main competitors. A thinner-than-normal mattress is lower to the ground and therefore may be somewhat more difficult to get on and off for people of average or greater height.

leesa thickness compare

Weight

The Leesa mattress weighs 45 to 92 pounds depending on size which is about 25% lighter than the average mattress and about 17% lighter than its main competition. A light mattress may have the disadvantage of not staying firmly in place on its base but the advantage of being relatively easy to move, lift and handle.

leesa mattress weight compare


About our unbiased Leesa mattress review and research

Ratings are based on 180+ consumer reviews. Learn more about our research methodology and why you can trust our mattress reviews.

Remember

– One model is available. Owners report firmness to be medium-firm – or a 6.5 on a 1 to 10 scale with 1 being very soft and 10 being very firm.

– Excessive firmness and initial off gassing odor are the top owner complaints.

– Leesa weighs about 25% less than the average mattress.

– The mattress comes compressed and vacuum sealed for convenience and cost savings.

– Leesa has a 100-day, no-fee, full-money-back trial. No preparation for return shipment is necessary, and a courier (if available in your area) takes the bed from your home.

At Amazon: A Top-Rated Low-Priced Memory Foam Mattress

SLEEP PRODUCT RESEARCH: Mattress ReviewsMattress Topper ReviewsPillow ReviewsBed Sheet ReviewsWhite Noise Machine ReviewsSleeping Pill ReviewsSleep Hygiene Products

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