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Based on 149 Consumer Experiences Gathered From 32 sources
THE GOOD: No-risk, convenient trial • strong customer service • "B" company rating.
THE BAD: One model available • too firm for some side sleepers • somewhat questionable durability / longevity.
THE MATTRESS: The Leesa mattress (made in USA ) is priced $450 to $965. It is 10 inches thick and consists of latex-like (Avena) foam, memory foam, and base foam. It comes compressed and vacuum sealed, expanding when opened.
THE RETAILER: Leesa.com and Amazon. (See buying a mattress online: what to know.)
The ratings – based on 140+ consumer reviews gathered using an unbiased, accurate methodology – show how the Leesa mattress rates compared to the average mattress.
|Owner satisfaction||B-||The Leesa mattress has 78% owner satisfaction. More.|
|Durability / longevity||C||Long-term owner experience data is limited but suggests that the mattress on average has about fair longevity (6-year lifespan) – which is likely somewhat worse than its main competitors. More.|
|Support||B||Support tends to be better than average for most owners, but some large people and couples find it inadequate (especially in the middle).|
|Less (back) pain||B||While about 13% of owners (1 in 8) report less back pain, about 7% (1 in 14) report new back pain at least temporarily. (See mattresses and pain relief for general analysis.)|
|Conforming ability||B||A highly conforming bed is one that molds and contours to the body resulting in a cradling, cloud-like, pressure-point-free sensation. Leesa performs above average on this issue, but better conforming beds are available, namely those with more memory foam content.|
|Easy to move on||B-||The mattress does not tend to sink in or conform to a degree which makes moving on the bed and getting up off of it difficult. About 4% of owners (1 in 25) report difficulty of movement.|
|Motion isolation||B||The bed mostly prevents a person's movement from disturbing another person on the bed, but it does not eliminate such disturbance.|
|Edge support||C-||Like many foam mattresses, the far edges may be inadequate for sleeping or sitting – a problem especially for couples and larger people.|
|No initial odor||B-||About 6% of owners (1 in 17) report a significant, enduring, and unpleasant initial off gassing odor. More.|
|No sleeping hot||B-||Notable heat retention is reported by about 5% of owners (1 in 20). More.|
|Good for sex||B-||The Leesa mattress has some spring but little if any bounce. See mattresses and sex for general analysis.|
|No noise||A||Like other foam beds, the Leesa is silent.|
|No topper needed||C||About 8% of owners (1 in 13) need to add a topper to the mattress to improve softness and comfort. Learn more.|
|Fast break in period||C||About 15% of owners report an extended break-in period.|
|Easy to maintain||C+||The mattress is no flip. Rotating it (head to foot) 2-3 times a year may help prevent and minimize uneven wear.|
|Easy to lift, handle, move||B-||Weight is 45-92 lbs depending on size which makes Leesa about 25% lighter than the average mattress. It can nevertheless be somewhat difficult to handle due to lack of handles and being somewhat floppy.|
The ratings below – based on consumer experiences and the evaluation of Sleep Like The Dead – show how Leesa compares to the average mattress manufacturer.
|Warranty coverage||C||Leesa provides a 10-year non-prorated warranty. (See mattress warranties: what you should know.)|
|Return policy||A-||Leesa provides a 100-day, no-fee, full-money-back trial. No preparation for return shipment is necessary, and a courier (if available in your area) removes the bed from your home to be recycled or donated. When buying from Amazon there is a 30-day return window and the mattress must be returned to Amazon.|
|Customer service||A-||Customer service is overall regarded by consumers to be well above average but not perfect.|
|Marketing accuracy||B+||The claim "simply the best luxury mattress you can buy for under $1,000" is not well substantiated. Aside from this, however, Leesa's claims and product presentation are essentially factual with limited hyperbole.|
|Access to customer reviews||A||At its website, Leesa allows easy access to all customer reviews posted there, including those that are negative.|
|Integrity of customer reviews||C||This refers to how closely customer ratings appearing on Leesa's website correspond to customer ratings at independent sources. In total, ratings at Leesa's website are higher than those found at other sources by a significant margin.|
|Specs disclosed||A||The disclosing of specifications allows consumers to know what they are paying for and helps them to comparison shop.|
|Time in business||D+||Leesa began in 2014. Buying from a newer, less established company has greater risk because the product is not time tested and the various challenges of operating a new business may not be worked out. Also, the company has not proven it has the staying power to be available in the future to provide customer service and process warranty claims.|
|BBB rating||B+||Leesa Mattress & Bedding has a "B+" rating with the Better Business Bureau. Three complaints have been filed against the company.|
|SLTD rating||B||SLTD (Sleep Like The Dead) company rating for Leesa of "B" is determined by averaging the above company ratings.|
"Main Competition" in the charts refers to mattresses that when compared to Leesa have mostly similar feel, prices, owner satisfaction, benefits, construction, and return policies.
The Leesa mattress has 78% owner satisfaction.
This rate is similar to that of main competitors overall (80%) and better than the rate of all mattresses (74%).
Learn how owner satisfaction is determined.
The Leesa mattress is significantly less expensive than the average mattress and similar priced to main competitors.
The Leesa mattress appears to have somewhat worse durability / longevity than its main competitors. Reports of sagging, loss of support, and the development of body impressions are not uncommon. This may be due to its top layer, a different material / design than that used by main competitors. The Leesa, nevertheless, likely performs no worse than the average mattress on this issue.
About 8% of Leesa owners – especially side sleepers – need to add a topper to the mattress to lessen firmness. This rate is similar to that of main competitors and all mattresses overall.
About 5% of Leesa owners report bothersome heat retention. (General analysis: mattresses and sleeping hot.)
At least 6% of Leesa owners report a significant, enduring unpleasant initial odor. (General analysis: mattress off gassing.)
Leesa performs better than the average mattress company and about equal to its main competitors as a group based on warranty coverage, customer service, return policy, access to customer reviews, integrity of customer reviews, time in business, marketing accuracy, specifications disclosure, and BBB ratings.
Owner experience data suggests that the Leesa is medium-firm (after break in) on average. In other words, on a 1 to 10 scale with 1 being very soft and 10 being very firm, Leesa is on average regarded as a 6.5.
Leesa's firmness level suits most owners, but not all. Beyond break in about 9% of owners find it too firm and about 3% find it too soft. About an additional 12% find the firmness to be acceptable but not ideal.
The table below evaluates the Leesa mattress for person size and sleep position. It shows what tends to be true for Leesa owners; your own personal evaluation may differ. See the mattress firmness guide for details based on your body type. And people of below- and above-average weight, see the mattress guide for large and small people.
(under 130 lbs)
|Back Sleep Friendly||B||B+||B-|
|Side Sleep Friendly||B||B-||C+|
|Stomach Sleep Friendly||B+||B-||B-|
The following discusses the construction of Leesa, its thickness and its weight.
The top layer consists of 2 inches of 3.6 lb/ft density (Avena) convoluted foam which appears to have properties similar to that of synthetic latex.
The middle layer consists of 2 inches of memory foam. The memory foam has 3 lb/ft density.
The support or base layer consists of 6 inches of 1.8 lb/ft density foam. This density is the same as that used by Leesa's competitors and foam-based mattresses in general. This foam provides the Leesa with at least fair support and support longevity.
The Leesa mattress is about 10 inches in total thickness. This is about 1.5 inches thinner than the average mattress but similar to that of its main competitors. A thinner-than-normal mattress is lower to the ground and therefore may be somewhat more difficult to get on and off for people of average or greater height.
The Leesa mattress weighs 45 to 92 pounds depending on size which is about 25% lighter than the average mattress and about 17% lighter than its main competition. A light mattress may have the disadvantage of not staying firmly in place on its base but the advantage of being relatively easy to move, lift and handle.
– One model is available. Owners report firmness to be medium-firm – or a 6.5 on a 1 to 10 scale with 1 being very soft and 10 being very firm.
– Excessive firmness is a top owner complaint as about 10% of owners report a problem.
– The mattress comes compressed and vacuum sealed for convenience and cost savings.
– Leesa has a 100-day, no-fee, full-money-back trial. No preparation for return shipment is necessary, and a courier (if available in your area) takes the bed from your home.
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