Based on 45 Actual Consumer Experiences
THE GOOD: Several models available • strong warranty • limited off gassing • Essentia retail stores in about 20 cities.
THE BAD: Most models pricey • below-average thickness.
THE MATTRESS: The seven Essentia models are made in Canada and consist of latex or memory foam over latex support. Most models ship compressed and rolled.
THE RETAILER: Myessentia.com (see buying a mattress online: what to know) and about 20 Essentia stores in US and Canada.
The ratings – based on 45 consumer reviews gathered using an unbiased, accurate methodology – show how Essentia mattresses rate vs the average mattress.
|Owner satisfaction||B||Essentia mattresses have 81% owner satisfaction. More.|
|Durability / longevity||B||Available owner data shows Essentia to have an about average lifespan compared to latex-based mattresses overall and an above-average lifespan compared to all mattresses overall.|
|Affordable||D||Prices are $1345-$6960 depending on the model and size. Price is the main complaint of Essentia owners. More.|
|Support||B||Mattress support appears to be at least average, especially for models with at least a 5" base layer.|
|Less (back) pain||B||Essentia performs well overall on the issue of pain relief, including back pain relief. (See mattresses and pain relief for general analysis.)|
|Conforming||B-||A highly conforming bed is one that molds and contours to the sleeper's body resulting in a cradling, cloud-like, pressure-point-free sensation.|
|Motion isolation||B-||Essentia mattresses to an extent prevent a person's movement from disturbing another person, but they do not eliminate such disturbance.|
|Easy to move on||C-||The mattresses, especially softer models, may provide some resistance to moving on and getting up off the bed.|
|No initial off gassing||B-||Reports of a strong and enduring chemical-like or musty odor are not especially common. (General analysis: mattress off gassing.)|
|No sleeping hot||c+||About 5% of Essentia owners report that their mattress acts as a heat trap. (General analysis: mattresses and sleeping hot.)|
|Good for sex||B-||Essentia mattresses tend to have limited bounce. (See mattresses and sex for general analysis).|
|Heavy person friendly||B-||The mattresses may lack the thickness to be ideally suited for people over 230 lbs.|
|Avg-sized person friendly||B+||Essentia mattresses are best suited for people of average size – about 140 to 230 lbs.|
|Light person friendly||C-||People under 130 lbs may not exert enough pressure on the mattress – especially a firmer model – to benefit from its conforming ability. Excessive pressure points may result.|
|No noise||A||Like all latex-based mattresses, Essentia mattresses are silent.|
|No topper needed||C||Sleep Like The Dead estimates that about 6% of owners need to add a topper to the mattress to improve softness and comfort.|
|Fast break in||C-||Break-in time can be extended especially for side sleepers.|
|Easy to maintain||C||All but one Essentia model (Bionda) is one sided and no flip. Rotating the mattresses (head to foot) on occasion may be necessary to prevent and minimize sagging / wear.|
|Easy to lift, handle, move||D+||Like most latex-based mattresses, weight is substantial which makes moving, transport and handling difficult especially for one person.|
The ratings below – based on consumer experiences and the evaluation of Sleep Like The Dead – show how Essentia compares to the average mattress manufacturer.
|Warranty coverage||A||The warranty length for all models is 20 years with the first 10 non-prorated. (See mattress warranties: what you should know.)|
|Return policy||C||60 days. All returns or exchanges have a transport fee of 9% of the mattress price – about $100 to $500 depending on model. (See returning a mattress: what you should know.)|
|Customer service||B||Owner experience data suggests that customer service is generally good with some inconsistencies.|
|Marketing accuracy||C-||Essentia uses what it calls "natural memory foam," but there is controversy whether such foam is actually possible. In the opinion of Sleep Like The Dead, Essentia has not strongly demonstrated the naturalness of this foam or adequately responded to the controversy. Also, Essentia claims they make "the healthiest mattress in the world" that has "revolutionized sleep," but neither of these claims is strongly substantiated in the opinion of Sleep Like The Dead.|
|Access to customer reviews||C+||At the Essentia website, reviews posted there cannot be sorted which makes it somewhat difficult to locate unfavorable reviews.|
|Integrity of customer reviews||D+||Customer ratings in total on Essentia's website are at least 20% higher than customer ratings in total at independent sources.|
|Specs disclosed||B||By disclosing specifications, a company allows consumers to know what they are buying and helps them to comparison shop. Most specs are provided at the Essentia website with the exception of mattress weight.|
|Time in business||B||Essentia has been in business since 2006.|
|BBB rating||NR||Essentia headquarters does not currently appear to have a Better Business Bureau rating.|
|SLTD rating||B-||SLTD (Sleep Like The Dead) company rating for Essentia is determined by averaging the above company ratings.|
Essentia mattresses overall have 81% owner satisfaction. This rate is similar to latex mattresses overall (79%) and well above average compared to all mattresses overall (74%) which includes innerspring, memory foam, latex, air, futon.
Prices are $1,345-$6,960 depending on model and size with the average Essentia queen costing $3,267+. This is more than double the price of the average mattress and 30%+ more than the price of many mattresses with basically similar specifications and owner satisfaction.
All Essentia models are about 8 inches thick. A mattress under 10-inches thick can be too low for easily getting on and off for people of average to above-average height; a high-profile foundation can help.
– High price is the top complaint of Essentia mattress owners as prices overall are at least twice that of the average mattress.
– Essentia mattress durability / longevity is likely better than average.
– The return policy for an Essentia mattress is 60 days. All returns or exchanges have a transport fee of 9% of the mattress price.
– Essentia mattresses are best suited for people of average size, that is, people who are about 140 to 230 pounds.
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