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Review, Ratings & Complaints Based on 142 Owner Experiences
Bragada has recently revamped its model lineup with less expensive and lower density mattresses. As a result of their newness, very limited owner data is currently available on these mattresses.
The Bragada mattress report below is based on over 140 owner / consumer reviews of various discontinued models and to a lesser degree current models such as Aspen, Cypress, Summit, Valeria, Carlton, Regency, Montclaire, Alexandria, Vivaldi.
The data was gathered using an unbiased, accurate methodology.
See how Bragada compares to the competition in the memory foam mattress reviews – summary.
Bragada sells only online: See buying a mattress online: what you should know.
|Owner satisfaction||c-||Bragada has significantly lower owner satisfaction (67%) than most other memory foam mattresses included in our research.|
|Durability / longevity||c-||Bragada's fairly low owner satisfaction is due mostly to the beds having a higher than average number of reports regarding premature sagging / softening. Specifically, within three years, at least 20% of owners report significant sagging / softening of the bed. About 10% of Tempurpedic owners, by comparison, report this problem.|
|Price||b-||$400-$1300 is the price for a queen depending on model. At least 20% of owners say that the price of the mattress is a top reason that they made the purchase. About 15% of owners say that they believe Bragada is similar to Tempurpedic in most ways, yet less pricey. Of the five owners in our research who have owned both Tempurpedic and Bragada, the majority say that Bragada is overall equal to Tempurpedic.|
|Less pain||c+||At least 15% of owners complain that their mattress causes pain, namely back pain, largely due to sagging / excessive softness. About 8% of Tempurpedic owners, by contrast, report this problem. (See mattresses and pain relief for more analysis.)|
|Firmness variety||b||A fair variety of firmnesses are available.|
|Motion isolation||a||Bragada, like all memory foam mattresses, is couple-friendly in that very little motion gets transferred across the bed.|
|No initial odor / off gassing||c||See memory foam off gassing.|
|No sleeping hot||c-||About 12% of consumers report that the mattress is a heat trap.|
|No noise||a||The beds are silent.|
|No turning / flipping||b-||Turning (moving the head of the mattress to the foot) is needed on occasion to avoid sagging and uneven wear.|
|Lightweight||c-||Weight is average for a memory foam mattress.|
|Warranty||b-||Bragada provides a 20-year to lifetime warranty. According to the Better Business Bureau, however, there have been three complaints over the past three years regarding warranty issue with Bragada. (See mattress warranties: what you should know.)|
|Return policy||c||Return policy is for 121 days, and there is a $249-$349 return fee. (See returning a mattress: what you should know.)|
|Customer service||c-||At least 5% of consumers complain about the company's customer service, namely that it is unresponsive.|
|Better Business Bureau (BBB) ratings||c||Bragada's current BBB rating is a "C". The company has had 11 Better Business Bureau complaints over the past three years.|
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