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THE GOOD: Value potential • model variety • different firmness for each side available on some models.
THE BAD: Potential for initial off gassing odor and heat retention • too firm for some • regional availability only (New England).
THE MATTRESS: Bob-O-Pedic is a line of China-made mattresses consisting mostly of 2-4 inches of memory foam over support foam or springs.
THE RETAILER: Bob's Discount Furniture stores – located in the northeast US.
The ratings – based on 125+ consumer reviews gathered using an unbiased, accurate methodology – show how Bob-O-Pedic mattresses compare to the average mattress.
|Owner satisfaction||b-||Bob-O-Pedic mattresses overall have 78% owner satisfaction. Learn more.|
|Durability / longevity||C||The average lifespan of Bob-O-Pedic is likely no better than six years. About 13% of owners report significant sagging occurring within three years of ownership; this rate is somewhat higher than average compared to memory foam beds overall.|
|Price||B+||Prices are $200-$1300 depending on the model and mattress size. Perceived value is likely the main strength of the beds as 25%+ of owners say their mattress is at least somewhat similar to more expensive brands, including Tempur-Pedic.|
|Less (back) pain||b-||All Bob-O-Pedics perform at least average in regard to pain relief, including back pain relief. Excessive firmness is a cause of pain for 11% of owners. (See mattresses and pain relief for general analysis.)|
|Conforming ability||B||A conforming mattress is one that molds and contours to the sleeper's body resulting in a cradling, cloud-like, pressure-point-free sensation. Bob-O-Pedic models with over two inches of memory foam have the greatest conforming potential.|
|Firmness options||c||Most owners consider their mattress to be medium-firm or firm regardless of the firmness or model selected.|
|Edge support||C-||Bobopedic may lack adequate support for sleeping or sitting near the edge, especially for larger people.|
|Motion isolation||b+||A mattress with motion isolation absorbs movement made by one person so that the other person is not much disturbed.|
|Easy to move on||C-||Bob-O-Pedic's use of medium- to higher-density memory foam means that the mattress may be somewhat difficult to move on / get up off.|
|Back sleep friendly||b+||The beds are generally well suited for back sleepers.|
|Side sleep friendly||c||The tendency of the beds (even plush models) to be more firm than soft can result in less-than-ideal comfort for some side sleepers.|
|Stomach sleep friendly||b||The beds are generally suited for stomach sleepers.|
|Avg-sized person friendly||B||With the exception of the 6" model which is best suited for people under 140 lbs, the mattresses are well suited for people of average size – namely those up to 230 pounds.|
|Heavy person friendly||b-||Larger / heavier people tend to sink significantly into a foam mattress. This can make moving on the bed and getting up off of it somewhat difficult, but it can also result in good conforming support. The 6" and 9" Bob-O-Pedic models may lack thickness needed for people 240 lbs+.|
|Light person friendly||D+||People who weigh less than 110 pounds often do not exert enough pressure on the foam to benefit from its contouring ability. For firm models especially, this can result in pressure points and discomfort.|
|No initial odor||d||The main complaint by owners. Learn more.|
|No sleeping hot||D+||About 9% of owners say their mattress traps heat. Learn more.|
|Good for sex||C||Memory foam bed owners often have differing thoughts on this issue. (See mattresses and sex for analysis).|
|No noise||A||All models are silent under all conditions. The foundation, however, may make some noise.|
|Short break in period||D+||As is true for medium- to high-density memory foam beds in general, break-in time is often longer than average.|
|Easy to maintain||C||Bob-O-Pedic has a no-flip, one-sided design. Rotating the bed may be needed on occasion to avoid sagging and uneven wear.|
|Easy to lift, handle, move||C-||As is true for many memory foam mattresses, Bob-O-Pedic can be heavy to move and maneuver. The thicker the model, the heavier it is.|
The ratings below – based on consumer experiences and the evaluation of Sleep Like The Dead – show how Bob's Discount Furniture compares to the average mattress maker.
|Warranty||b-||The warranty provides 5-20 years coverage depending on the model. The entire length is non-pro-rated which means there is no cost to the consumer to repair / replace the mattress, not including transport costs. (See mattress warranties: what you should know.)|
|Return policy||C+||Bob's Discount Furniture has a 60-day (must keep 30 days) exchange or money-back (minus delivery charges) policy.|
|Customer service||D+||Customer service quality can be inconsistent. And the high number of BBB complaints (see below) indicates lacking customer service.|
|Marketing accuracy||B||Aside from some hyperbole, the company is generally factual and realistic in its mattress descriptions and presentations.|
|Specs disclosed||B-||The disclosing of mattress specifications allows consumers to know what they are paying for and helps them comparison shop.|
|Time in business||B+||Since 1991.|
|BBB rating||A+||Bob's Discount Furniture currently has an "A+" rating with the Better Business Bureau. Up until recently, Bob's BBB rating has been unstable.|
|# of BBB complaints||d||The high number of complaints filed against Bob's (1,628 in past three years) suggests a lack of consistent commitment to customer care.|
|SLTD rating||C||SLTD (Sleep Like The Dead) company rating for Bob's Discount Furniture is determined by averaging the above company ratings.|
Bob-O-Pedic mattresses overall have 78% owner satisfaction. Satisfaction for the various models can vary. Overall, Bob-O-Pedic rates higher than the average mattress (72%) yet lower than the average memory foam mattress (81%).
Bob-O-Pedic mattresses are significantly less expensive than the average mattress and somewhat less expensive on average than those mattresses with similar specifications.
About 8% of Bob-O-Pedic owners report that their mattress traps heat to an uncomfortable extent. This rate is somewhat above average compared to all mattresses overall. Those Bob-O-Pedic models with gel-infused memory foam – as opposed to regular memory foam – likely sleep at least 20% cooler than those models without the material. (General analysis: mattresses and sleeping hot.)
At least 15% of Bob-O-Pedic owners report an enduring unpleasant initial odor. (General analysis: mattress off gassing.)
Bob's Discount Furniture performs somewhat worse than the average mattress company based on warranty, customer service, return policy, time in business, marketing accuracy, specifications disclosure, and BBB ratings.
|Owner Satisfaction||Prices**||Thick- ness||Estimated Comfort Layer***||Base Layer||Firm- ness****||Warranty|
|Bob-O-Pedic 6||72%*||$200 tw
|6"||2" 4.5 lbs/ft memory foam||4" regular foam||firm||5 yr|
|Bob-O-Pedic 9||77%||$250 tw
|9"||2" 4.5 lbs/ft gel memory foam||7" regular foam||firm||15 yr|
|Bob-O-Pedic 9 Hybrid||70%*||$250 tw
|9"||2" 4.5 lbs/ft gel memory foam
1" regular foam
|5" pocket coils
1" base foam
|Bob-O-Pedic Gel||80%||$700 tw
|12"||4" 4.5 lbs/ft gel memory foam
2" support foam
|6" regular foam||firm, plush, dual||20 yr|
|Bob-O-Pedic Gel Hybrid||72%*||$700 tw
|11"||2" 4.5 lbs/ft memory foam
1" support foam
|6" pocket coils
2.5" base foam
|MyBob Gel||80%*||$1000 tw
|14"||2" 4.5 lbs/ft gel memory foam
2" 4.5 lbs/ft memory foam
|10" regular foam||firm, plush||20 yr|
* Partial estimate.
** Prices do not include a foundation which costs $100-$440.
*** Learn about the characteristics of 4-5 lbs/ft foam density.
**** Firmness indicates what tends to be true for owners; your own evaluation may differ. Learn which firmness may be best for you and your sleeping position.
The Bob-O-Pedic mattress ratings are based on over 120 owner reviews and experiences. Learn more about our mattress research methodology.
– The top complaint from Bob-O-Pedic owners is that their mattress has moderate-to-strong off gassing.
– Perceived value is likely the main strength of the beds as 25%+ of owners say their mattress is at least somewhat similar to more expensive brands, including Tempur-Pedic.
– At least 10% of owners report their Bob-O-Pedic sleeping hot or acting as a heat trap. This rate is about average for a medium- to high-density memory foam mattress.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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