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THE GOOD: Value potential • different firmness for each side available on some models.
THE BAD: Reports of initial odor, heat retention, excessive firmness and lack of edge support fairly common • customer service and Better Business Bureau ratings no better than fair • regional availability only (New England).
THE MATTRESS: Bob-O-Pedic is a line of memory foam mattresses made in China sold by Bob's Discount Furniture (in business since 1991). The beds use, depending on the model, 2 to 6 inches of 4- and or 4.5-lbs-ft density memory foam over a regular foam base. (See memory foam density: higher vs lower to learn about the characteristics of 4 lbs-ft foam.)
THE RETAILER: Bob's Discount Furniture stores are located in the northeast United States.
The ratings below are based on over 115 consumer reviews for the various Bob-O-Pedic mattresses including Bob-O-Pedic, model 6, model 9, Cirrus, MyBob, Gel and discontinued models. The owner experience data was gathered using an unbiased, accurate methodology.
|Owner satisfaction||b-||Bob-O-Pedic mattresses have 77% owner satisfaction ( ). Learn more.|
|Durability / longevity||C||The average lifespan of Bob-O-Pedic is likely no better than seven years. (The Bob-O-Pedic 6 likely has a lifespan of less than five years with regular use.) This seven-year lifespan is similar to that of most other beds in Bob-O-Pedic's price range. Also, about 13% of owners report significant sagging occurring within three years of ownership; this rate is somewhat higher than average compared to memory foam beds overall.|
|Affordability / price||B+||Prices are $200-$1400 depending on the model and mattress size. Low price / perceived value is likely the main strength of the beds. 26% of owners say their mattress is at least somewhat similar to more expensive brands, including Tempur-Pedic.|
|Less pain||b-||All Bob-O-Pedic models perform at least average in regard to pain relief, including back pain relief. Excessive firmness is a cause of pain for about 11% of owners. (See mattresses and pain relief for general analysis.)|
|Firmness options||c||Most models are available in firm, plush and dual. Most owners, however, consider their mattress to be medium-firm or firm regardless of the firmness or model selected. Consequently, the beds are probably not for people seeking a soft mattress.|
|Edge support||C-||Like several other memory foam mattress brands, Bobopedic beds may lack support for sleeping or sitting near the edge.|
|Motion isolation||b+||A mattress with motion isolation absorbs movement made by one person so that the other person is not much disturbed. Models with 4" or more of memory foam tend to perform well, while those with less than four inches may perform only fair at best.|
|Couple friendly||B-||The availability of different firmnesses for each side of the bed on queen and king models make Bob-O-Pedic couple friendly in this regard. However, the difference in firmness among the options can be limited.|
|Easy to move on||c-||Bob-O-Pedic's use of higher-density memory foam means that the mattress may be somewhat difficult to move on / get up off.|
|Back sleep friendly||b+||The beds are generally well suited for back sleepers.|
|Side sleep friendly||c||The tendency of the beds (even plush models) to be more firm than soft can result in less-than-ideal comfort for side sleepers.|
|Stomach sleep friendly||b||The beds are generally well suited for stomach sleepers.|
|Light person friendly||c-||Persons weighing less than 110 pounds may not sink adequately into the foam resulting in less-than-ideal comfort.|
|Heavy person friendly||b-||Larger / heavier persons tend to sink significantly into the foam. This may make movement somewhat difficult but can also result in good comfort and support.|
|No initial odor / off gassing||d-||The main complaint by owners. A significant number (at least 15%) report moderate-to-strong off gassing. (See memory foam off gassing for more analysis.)|
|No sleeping hot||c-||At least 9% of owners report that the mattress is a heat trap. More analysis: mattresses and heat.|
|Good for sex||C||Memory foam bed owners often have differing thoughts on this issue. (See mattresses and sex for analysis).|
|No noise||A||All models are silent under all conditions. The foundation, however, may make some noise.|
|No rotating / flipping||b-||Bob-O-Pedic has a no-flip, one-sided design. Rotating the bed may be needed on occasion to avoid sagging and uneven wear.|
|Lightweight||d+||As is the case with many memory foam mattresses, Bob-O-Pedic can be heavy to move and maneuver. The more expensive the model, the heavier it is.|
|Specifications transparency||B+||This rating refers to how much and how effectively Bob's Discount Furniture discloses the specifications of its mattresses. The disclosing of specifications allows consumers to know what they are paying for and helps them comparison shop.|
|Warranty||b-||The warranty is 18-20 years depending on the model. (The 6 model has only a 5-year warranty.) The entire warranty length is non-pro-rated which means there is no cost to you to repair / replace the mattress, not including transportation costs. Based on owner experience data, there is some question as to how well Bob's Discount Furniture stands behind the warranty. (See mattress warranties: what you should know.)|
|Return policy||b-||Bob's Discount Furniture has a 30-day exchange or money-back (minus delivery charges) policy.|
|Customer service||D+||Customer service quality can be inconsistent. The high number of BBB complaints (see next entry) indicates below-average customer service.|
|Better Business Bureau (BBB) rating||B+||Bob's Discount Furniture which sells Bob-O-Pedic currently has a "B+" rating.|
|BBB rating stability and # of complaints||d+||Historically, Bob's rating has been unstable and erratic. This fact combined with the high number of complaints filed against Bob's (1,395 in the past three years) suggests a lack of consistent commitment to customer care.|
Based on a sample of 105+ owner experiences, Bob-O-Pedic mattresses overall have 77% owner satisfaction. The various models rate mostly similar to one another. They rate higher than the average mattress (72%) yet slightly lower than the average memory foam mattress (81%).
Prices below do not include a foundation which costs $200-$450 depending on mattress size and whether foundation is standard or low profile.
|Prices||Thick- ness||Comfort Layer||Base Layer||Firmness||Main Competitors|
|Bob-O-Pedic 6||$200 tw
|6"||2" of 4 lbs/ft memory foam||4" of regular foam||firm||Zinus 6"
|Comment: For temporary / occasional use or use by kids and small adults. 5-yr warranty.|
|Bob-O-Pedic 9||$250 tw
|9"||2" of 4 lbs/ft memory foam||7" of regular foam||firm||PacBed Original
|Comment: Thickness not ideally suited for people 220 lbs+. Only 2" comfort layer means mattress may be excessively firm for some.|
|11"||2" of foam;
2" of 4 lbs/ft memory foam
|7" of regular foam||firm, plush, dual||PacBed Original
Sleep Innov. Sure Temp 10"
|Comment: Good value potential but durability is questionable.|
|11"||4" of 4 lbs/ft memory foam||7" of regular foam||firm, plush, dual||PacBed Original
|Comment: Good value potential; original model.|
|Bob-O-Pedic Gel||$700 tw
|12"||4" of 4 lbs/ft gel memory foam||2" of poly foam, 6" of regular foam||firm, plush, dual||PacBed Original
Zinus 12" Gel
Ultimate Dreams Gel
|Comment: Sleeps at least slightly cooler (due to gel-infused foam) and perhaps somewhat softer than the above model.|
|MyBob Gel||$1000 tw
|14"||2" of gel memory foam; 4" of
4 lbs/ft memory foam
|8" of regular foam||firm, plush||Novaform 14" Gel
Ultimate Dreams Gel
|Comment: Has 6" of memory foam – 2" more than other models.|
Tempur-Pedic is often the standard by which other memory foam mattresses are judged. The table below shows how Bob-O-Pedic beds overall compare to Tempur-Pedic beds overall based on actual owner experiences.
|Owner satisfaction||B-||B||Bob-O-Pedic has 77%; Tempur-Pedic has 81%.|
|Durability / longevity||C||B+||Tempur-Pedic overall likely has nearly twice the lifespan.|
|Affordability||B+||D||Avg price for Tempur-Pedic is $3,234; Bob-O-Pedic $740.|
|Less pain||B-||B+||Tempur-Pedic has the advantage.|
|Supportive||C+||B||Tempur-Pedic has the advantage, especially long term.|
|Firmness options||C||A||Tempur-Pedic has more models and firmness options.|
|Easy to move on||C-||C-||Can vary by model, but both perform similar overall.|
|No initial odor||D||D||A top complaint for owners of both brands.|
|No sleeping hot||C-||C-||Can vary by model, but both perform similar overall.|
|Good for sex||C||C||--|
|No rotating / flipping||B-||B+||--|
|Lightweight||D+||D-||Tempur-Pedic tends to be the heavier of the two.|
|Specifications transparency||B+||D||Bob's discloses more information about their mattresses.|
|Warranty||B-||C||18-20 years for Bobopedic vs 10 for Tempur-Pedic.|
|BBB rating stability||D+||A-||Tempur-Pedic's rating is much more stable.|
|Memory foam density (lbs/ft)||4 to 4.5||2.5 to 5.3+||See memory foam density comparison: low vs high.|
Our Bob-O-Pedic mattress ratings are based on over 115 owner reviews and experiences for the Bob-O-Pedic, model 6, model 9, Cirrus, MyBob, Gel and discontinued models.
Most owner experience data was collected from dozens of different online discussion groups. Learn more about our accurate mattress research methodology.
– The top complaint from Bob-O-Pedic owners is that their mattress has moderate-to-strong off gassing.
– The main praise for the bed by owners is its perceived value. This is due to the fact that Bob-O-Pedic uses medium- to high-density foam which is similar to the foam used by more expensive brands, such as Tempur-Pedic.
– At least 10% of owners report their Bob-O-Pedic "sleeping hot" or acting as a heat trap. This rate is about average for a medium- to high-density memory foam mattress.
IN THE NEWS: Sleep Like The Dead's research findings have appeared in such news publications as Barron's • Toronto Star • St. Louis Post-Dispatch • Edmonton Journal • Woman's World • The Consumerist • The Gazette • Ottawa Citizen
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