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unbiased Comparison of Large Online Mattress Retailers

December 29, 2016

 

The following comparison includes many of the larger online mattress retailers. More information: buying a mattress online: what you should know.

Amazon Costco* Over- stock Sams club* US-
mattress
Wal- mart*
Mattress
Types Sold
         
spring

foam

latex

futon

air

water
spring

foam

latex
spring

foam

latex

futon
spring

foam

latex

air

water
spring

foam

latex
spring

foam

futon

water
Mattress Brands Sold (owner satisfaction)          
Sleep Innov. (77%)

Signature Sleep (70%)

DreamFoam (78%)

Zinus (70%)

Lucid (76%)

more
Novaform (77%)

Sealy (65%)

Sleep Science (76%)

more
Comfort Dreams (81%)

Lucid (76%)

Select Luxury (71%)

Serta (65%)

Simmons (63%)

Spring Air (67%)

more
Innomax (78%)

Night Therapy (70%)

Serta (65%)

more
Sealy (65%)

Serta (65%)

Simmons (63%)

Stearns & Foster (60%)

Tempur- Pedic (81%)

more
Signature Sleep (70%)

Zinus (70%)

more
Deliver Cost          
often free free free free free often free
Deliver Time          
often 3-10 days 5 days to 4 weeks 5 days to 4 weeks 5 days to 4 weeks next day to 3 weeks 2-14 days
Mattress Setup          
not available available in some cases not available included with most Serta buys free for several brands, otherwise avail for fee not available
Old Mattress Removal          
available (for a fee) in some areas available for some models for $80 not available included with most Serta buys free for Simmons and Stearns Foster. Avail for other models for $49 not available
Return Policy Length          
30 days 90+ days 30 days for non- memory foam mattresses 90+ days 100 days 90 days
Exchange and or Refund          
exchange or refund if fulfilled by Amazon; otherwise just refund exchange or refund exchange or refund for non- memory foam mattresses exchange or refund exchange only exchange or refund
Return Cost          
return ship fee if not result of Amazon error return ship fee possible restock fee return ship fee possible $0 to $139 depending on model return ship fee possible

* Although this retailer has physical locations / stores, it often sells mattresses only online. However, a mattress bought online in most cases can be returned to one of the stores.

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